HVAC reviews in Bakersfield, California

Monarch Home Service is trustworthy and reliable. Their crew was professional and completed the work efficiently. They communicated well and made sure I was satisfied before finishing. I would recommend them to anyone in need of home services.

Joel did a great job of figuring out the issues with my heater system. Highly recommend his expertise.

Sangeet Pal is an excellent HVAC technician! He is professional, honest, and hardworking. Great attitude and attention to detail!

Called for an emergency when my AC froze up completely during a party at my house, technician arrived quickly, got the system running again before most guests even noticed, saved me from a very uncomfortable situation and charged a reasonable rate

Our older home needed several breaker repairs after we kept losing power to certain rooms so Monarch mapped out the entire electrical system, identified multiple weak points, fixed everything systematically, and now the power stays consistent throughout the whole house!

Joel was awesome. He did his best to solve my problem and get my unit working. I highly recommend him and monarch.

We had scheduled a maintenance for our Ac unit that was working fine. The technician went up and noticed rat poop some other issues and well long story short the supervisor showed up and used a fear tactic telling us we should shut off our AC unit because the air quality was really bad to breathe all that in supposedly because of the rat poop that was not in the ventilation system by the way. (There was no test done of the quality of my air either so that’s 🐂 ) Well I have a special needs son so that freaked me out which then had me freak out my husband signed the contract 22k well the same day the workers came and ripped out all the ducting and other part of the unit which I don’t even know what else. We still felt very uneasy and like we were lied to so we canceled the contract the following morning. Now since they ripped everything out we have had no Ac for 2 days mind you I have a special needs child. It is absolutely unfair. I told the supervisor my child has muscular dystrophy and he still put profit (his sales man pride) over empathy for a family who is already struggling. This has caused so much stress not something a mother with a special needs child needs. Especially in the middle of a heat wave. Really do your research and look up all the reviews before signing anything my advice to you is to always get a second opinion or third in that case.

TL;DR Went to Costco. Costco uses Monarch for Lennox. Bought a Monarch brand HVAC system (ducts, condenser, evaporator, heat exchanger). Great warrantee (10 yr parts ,10 yr compressor, 20yr heat exchanger, 1 year labor, 3 years preventive maintenance) 4 day turnaround from purchase to install. 5.5 hour install. Very clean and professional. You don't have to go through Costco to use Monarch.

Monarch is the company contracted through Costco for HVAC services in the Central Valley from Bakersfield up to Merced extending out to SLO. They are the company that is used at the Lennox kiosk in the store. You don't have to go through Costco to use Monarch. The longest wait I had was getting the home inspection (3 weeks).

The home inspection was completed by Brent. Brent did a thorough inspection of my condenser (outside) unit, registers (vents), intakes, evaporator, heat exchanger (furnace), and delivery system (ducting). Having been a HVAC tech in a past life, I had an idea of what needed to be done, but I didn't have the tools or manpower. So, I was curious to see what Brent was going to say and/or upsell since I had already conducted my own inspection.

I was pleasantly surprised that Brent hit all the major areas and took pictures of the areas that I missed. My HVAC system was over 20 years old. My ducting had holes in it from other techs (electricians, cable techs, solar, whoever was in the attic) that got a little hot and created their own vent but didn't patch it up. Not only that, but there were parts where the ducts had pulled away from the joints, so there were plenty of inefficiencies. I wasn't getting between 25%-35% of the air that was supposed to be delivered to the inside of my home. Instead, I was cooling/heating my attic.

When we went over the cost of a new unit, I was really surprised that Monarch's own brand was much more affordable. It's not some foreign made product, but an American made product with a great warrantee:
- AC: 10 year parts and 10 year compressor
- Heat: 10 year parts and 20 year heat exchanger
- All: 1 year labor, plus 3 years maintenance

I decided to purchase the system that day.

The system I purchased improved my unit's efficiency from a 5 ton 10 SEER to a 5 ton 16 SEER which should save me about 38% in energy costs.

Install occurred 4 days after inspection and purchase. Install began at 7:15 AM and was completed at 12:45 PM. A total of 8 techs worked on my install. Tarps were laid throughout the house and at least three people carried large items (two carry, one guide) to ensure no walls were hit or nothing else damaged.

After installation, airflow as noticeably better and operation of the system noticeably quieter. It remains to be seen how much more energy efficient the system will be.

A free heating checkup was scheduled for jan 17th. I had mentioned that I was out of state due to a business trip, but I would have adults present. Came back from my trip to find out no one showed up! .

The technicians were great , they explain every detail I ask and did an amazing job . From Not having hot water for 2 weeks I was able to have it again the next day with Monarch . Thank you so much .

⚠️ Be aware that these technicians work on commission. I initially called Monarch for a simple yearly maintenance, but was upsold into unnecessary work: ductwork replacement on my newer 2021 home, a yearly membership, and a “small leak” seal on my AC. Altogether, this cost me over $3,400.

Since their work, my home has not been cooling properly. I’ve been getting thermostat alerts that I never received before, and all of this started immediately after their service. I called them back twice within two weeks (since I had their membership). Now they’re telling me the leak is “moderate” and will cost over $4,000 to repair. Originally, I was told that if the seal didn’t work, it would be a little over $400 to fix—yet suddenly it’s thousands more.

The latest technician even claimed my AC will fail within a week. He removed refrigerant (“Freon”) to test something, said he put it back in, but my AC is performing worse than ever.

This has been stressful, costly, and frustrating. Find another company—not worth your time, money, or peace of mind.

I scheduled them for yearly maintenance, BIG MISTAKE! Since they left I’ve been having nothing but problems with my house not cooling down and it’s incredibly HOT! I called them back and Alex proceeded to lie to me and tell me that I have a leak and they now need to charge me thousands of dollars! Don’t trust this company! How dare them! Then I found out they work off commission! I called another company and found out they removed my freon, my house was cooling fine before Monarch came. Don’t trust them!

Sangeet pal did a thorough job checking out our system, identify some issues and offered us number of considerations.
he was so polite and caring for us.

Jorge Velazquez was my service guy for heater/furnace this year. Very nice, responsive, timely & professional. I didn't like the AI scheduling and confirmation system tho.

Ezequiel was polite and courteous. For our maintenance he checked HVAC and all home electrical voltage and amperage. Explained in detail what he was doing. This guy got skills! I would highly recomend...

Ezequiel and John they are both polite and kind. They explain everything so that we can understand whats going on our outlet. They did an excellent job. Thank you.

The service was fantastic! However, the cost was OUTRAGES!!! $28000 is HIGHWAY ROBBERY! You are required by law to provide the estimate prior to the work AND I must either accept or decline
To that end: I have contacted my attorney who will be calling you shortly.

Peter he was helpful kind, then the best he could to help us. Understanding very friendly and nice in the prices. Rise and the price is right. Thank you.

Asked for repair man got a salesman instead. Guy kept trying to sell me a new heating system all I wanted was him to repair mine that I had …well I told him no I wasn’t buying one. He left I called a real repair man and in 30 minutes. My heating system was up and running . I would not recommend monarch heating.

Mark is an outstanding technician, he showed on time and was really respectful. He explained everything to me and what items needed to be taken care of. He explained the program with a monthly fee that help me save on services and parts.

Ezequiel was very thorough and informative, he described the problem managed to fix the issue.
There were more questions and he answered thoroughly.
Tech was very clear on his part.
I appreciated his honesty and integrity.