HVAC reviews in Corona, California
-
Lucky Air and Plumbing has serviced my central air unit for a few years. I am satisfied with the service. A technician comes checks and cleans the unit and than explains to me the options I have to keep it working properly. Thank you!!!
-
Michael W., technician with Luck Air & Plumbing arrived at my house on time & prepared to troubleshoot my Air Condition problem. Michael ‘s professional finding revealed that my thermostat was faulty. Temperature was ranging in the low 30’s, I explained to him my budget doesn’t include this type of expense. Michael made a call to Mike Brady, owner of Lucky Air & Plumbing, who gave me an unexpected payment plan that works within my budget. My Air Condition is working, & I thank God for Mike being compassionate enough to ensure my family will not go another day without heat. Again, Thank You Mike for caring ☺️
-
We had an outstanding experience with Lucky Air & Plumbing! Michael, our technician, was professional and thorough during our maintenance visit. He carefully walked us through the services included in our new annual membership. For $179, we’re thrilled to have three services a year, ensuring our system stays in top shape. Dennis & Michael’s calm demeanor, clear explanations, and attention to detail made us confident in our decision. We highly recommend their services!
-
I initially called Lucky Air and another HVAC provider to compare availability. Lucky Air had more open appointments, so I scheduled with them.
On January 8, they sent a senior technician (Cosme) to my home. He provided multiple quotes for what appeared to be the same issue. He returned on January 10 to complete the work but did not finish it. Despite that, I paid him in full via PayPal because I wasn’t concerned at the time, assuming buyer protection would cover me if needed.
When the work remained incomplete, I followed up with him. He told me he was dealing with a family emergency, so I gave him time. Later, I received a call from Lucky Air (it even showed up as spam). When I asked about Cosme, they said he was out on a family emergency. I explained that I had already paid him and the job was not complete. That’s when they told me: “What payment?” and informed me they had fired him the day after my service for fraud — yet they never notified me that he was no longer affiliated with their company.
They could not explain:
- Why there were three different quotes in their system for one problem
- Why their terminated employee still had access to my contact information
- Why I was never informed he had been fired
Instead, they insinuated I must have arranged something outside the company — which makes no sense. If I wanted to go outside the company, why would I have called Lucky Air in the first place?
Separately, I paid $179 for a service that included a water heater flush scheduled for February 25. The technician came out and said he needed to get a part and would return. Without permission, the owner (Mike) went into my attic, recorded video, and told me the previously fired senior technician had done a “botched” job that was now a fire hazard.
I then received a notification saying the job was completed — which was not true. When I questioned it, they said they couldn’t complete the flush because they “didn’t know” I had a tankless water heater and that they couldn’t proceed due to the HVAC issue. When I requested a refund since I no longer wanted to do business with them, they refused, stating the job had already been completed.
This experience has been extremely frustrating. There has been poor communication, no accountability, inconsistent explanations, and refusal to refund for incomplete services -
I originally had another company headed out. They were difficult just to get here to troubleshoot. So I googled again and luckily stumbled upon this company. I will now be a loyal forever customer for everything with them. Ronnie is top notch and I will be personally requesting him for all services. But everyone else I dealt with from calling and texting and speaking to were also some of the most genuine people. They cared. Came when they said they would. Now could you maybe find a better price? Perhaps! However quality will cost a little more. And I will take quality in home repairs over a price tag. I trusted Ronnie around my home and family and the entire process. I will never give my money to another company or call anyone else. I am beyond pleased and satisfied. Again anyone reading this use them. I don’t care if someone else comes out and says maybe a little cheaper. You will then get what you pay for. With this company you are treated like a friend who needs help. Not just a job to make some money. I am so thankful and grateful to the entire team. But especially Ronnie who went above and beyond.
-
Umar was very knowledgeable and patient with us. Went through our AC system to make sure we understood everything.
-
Omit R. is an incredible technician and an asset to Airplus of California. Polite, hardworking, and explains everything clearly and concisely. Very professional. I will request him as my technician every year.
-
Omit did a really great job communicating before he got to my house and during. Very friendly and was quick with the services that we needed from him!
-
Great HVAC tech Omit came quickly and on time. He figured out the problem and explained it to me throughly. He was able to fix it and get our AC working again on a hot day! Would definitely recommend them, thanks Omit!
-
Omar did a fine job replacing a blower motor in attic and straightened some inner coils on the hvac unit which came bent from the manufacturer, he is a great representative of your company
-
Umar is awesome, he did well in checking my heat and cold temperature inside the house and changed my air condition filter.
-
Omit from Airplus AC maintenance provided exceptional service. He was very nice, efficient and professional. He thoroughly checked all of the equipment and made sure to explain everything properly so that I understood the information. Great job, I’d recommend!
-
Omar was great and very professional. He followed up with me before he left and explained the issue and remedy. I appreciate his professionalism.
-
This was my first time meeting Omit for AC maintenance, and I’m really glad I did. He was super nice, professional, and called me before he arrived, which I appreciated. He explained everything thoroughly and made sure I understood what was going on with the system. It’s clear he knows what he’s doing and cares about doing a good job. Great first experience — I’ll definitely be calling him again!
-
Omit called ahead of time with a good estimate of arrival and got my unit running perfectly.
-
Omar was a great technician.
-
Exceptional Experience with Ethan!
Ethan worked on repairing my AC, and I can confidently say that he exceeded all my expectations. From the very beginning, his professionalism shone through in every interaction. It was clear that he takes great pride in his work, and his commitment to providing top-notch service is truly commendable.
Ethan's extensive knowledge in his field was evident as he effortlessly addressed my questions and concerns. He not only provided insightful information but also offered practical solutions tailored to my needs. His ability to explain complex concepts in a clear and concise manner made the entire process seamless and enjoyable.
What stood out to me the most was Ethan's courteous and respectful demeanor. He treated me with the utmost respect, making me feel valued and heard throughout our interactions. This level of attentiveness and kindness is rare and made a significant difference in my overall experience.
In summary, I wholeheartedly recommend Ethan to anyone seeking expertise, support, and a professional touch. His remarkable knowledge, unwavering support, and respectful attitude make him an invaluable asset. Thank you, Ethan, for a fantastic experience! -
Umar did an amazing job helping us check and maintain our air condition system. He prioritized the work, invested extra time in making sure the system operates optimally for many months, gave us a lot of advice on the system and improvement options
Many thanks for all your help Umar -
Omit what is an awesome technician, very knowledgeable and was able to address most of the issues we had. Thanks again.
-
Umar was very professional, polite and extremely knowledgeable! I look forward to him servicing my unit in the years to come.
-
Omit was super helpful regarding troubleshooting for my air conditioning system. Omit was professional and quick. He asked several times if I had any questions. Omit was very thorough. Please give this wonderful employee a raise.