Appliance Repair reviews in Fresno, California

If you need your sewing machine repaired this is the place to go. Great repair for very resonal price.

Took my industrial consew sewing machine here after they told me they can fix it. A few days later, I get a call from the owner telling me he needs me to send him a parts manuel and engineers manuel for the sewing machine cause he doesn't use internet to find them. So I mail the manuels to him, a week later he calls to tell me that he found the issue, but needed parts and is not able to order parts, so that I would have order the parts directly from Consew and take to him. When I called Consew, they said I could not order parts cause I wasnt one of their vendors. Ultimately, I knew this machine wasnt going to workout out for me any longer with this mechanic. I felt uncomfortable having him work on my Machine. He should be the one doing all this and have the ability to do so- very unorganized. So when I went to go pickup my machine from him after all that time and trouble and getting nowhere, he still wanted to charge me $200.

Quick and professional

Horrible. Do not use them. Terrible experience, unprofessional and did not get the job done on top of that still have to hire someone else to fix what they did

These guys are great. We’ve had Ko and Edwin out to fix appliances and they are both good to work with. Highly recommend their work and appreciate their customer service.

I have used Paul's Certified Appliance a couple of times now. I have found them to be prompt, fair, knowledgeable, and very practical.
I trust them, and will use them again if ever needed.

Great service! Fixed my dishwasher quickly. Luckily it did not require any parts to be replaced (the pump was clogged from food). On time, clean and neat, honest.

The technician, Bruce, was prompt, professional, and thorough! He took time to test and make sure the repair solved the problem; and cleaned up after the job was completed. We are extremely pleased!

We have an older HVAC that can be tricky for some people and we had other people previously work on our unit that had messed things up by not installing parts correctly. Benito was determined to figure it out and get it fixed so our family could have heat again. He was even humble enough to call in his lead and to check an issue. A true leader is someone who isn’t afraid to say, I’m not 100% sure, let me ask someone above me. He did that with one of the issues he came across and together him and Eric got our beat back up and running. Benito was kind and considerate and knowledgeable. I recommend him as a technician.

No, problem was found, and no part was change, investigation found no obvious problem at this time !!! Pending!! Part is no longer available, stop making it some time ago !! Exhaust fan needs complete replacement, according to tech, sears!!

The technician was thorough and took time to listen to us, talk with us, and explain what he thought was going on.

Felt very fortunate that a technician was able to arrive the same day that I called. As soon as he saw my washer and dryer, he told me he would have to come back and bring another person because he had to remove the dryer in order to work on it. I told him I thought it was the heating element. He then proceeded to tell me that the heating element was very expensive because Sears parts were very expensive. I asked him for a price and he looked it up on his electronic device and told me the part was $532 and would take 7-10 days. I told him to hang on a minute and as he was standing there I phoned another service company in town. I asked them if it were in fact the heating element how much would that cost? They looked it up and said it would be $230 and would arrive in two days however, they would have to diagnose it first. The series technician never diagnosed my dryer. He then proceeded to tell me I needed to sign for the $109 charge that would be on my credit card. I looked at his device and saw a line where I needed to sign. However, That was not what I signed. He only exposed the signature line so I could not see that I was signing stating that he worked on my appliance. I phoned sears parts department the following day. The tech quoted $532.00 for a part that is only $132 .00. Sears is the most fraudulent company I have ever dealt with . I asked for his manager to call me back. I still haven’t heard anything. . I have actually reported the Fraudulent activity of the technician and Sears refusal to refund the diagnostic fee to the Attorney Generals. This will add to the many complaints that I have read online about Sears appliance repair. Never calling them ever ever again.

NO problems, arrived on time, was efficient, installed delivered on time parts. He was pleasant, knew his craft, cleaned up area, went on his way. Professional, competent, courteous! 5/5 stars!

I requested service in June 2024 tech said he needed to order parts & never returned requested service on same issue 2nd time in October 2024. Tech said nothing wrong with appliance. Said to reinstall drain and test appliance still makes loud banging sound during spin cycle. I'm a very disappointed customer and to top it off ironically I received a letter today requesting for me to get an extended warranty 6 months before this extended warranty ends. I don't think so for what. Just to not have appliance fixed!

Pablo did a great job of explaining his services and diagnosed my refrigerator's problem.

He was meticulous and quick ... Very courteous!

The process and communication was exceptional starting with the appointment set up, the constant follow up texts & e-mails, the follow up to see if an earlier appointment was needed, and the day of the service with the call ahead of time from the service rep and links sent for ETA, and the instant e-mail communication as the service was being performed and the follow up call from the service rep to explain the issue.

Thank you, Chuck & Sears Home Services for providing care and excellent service at my tenant's home. Chuck was courteous and professional and worked quickly to find the problem with the oven and gave me the detailed estimate over the phone and via email. The parts were ordered and delivered promptly. The repair was done in just a few days. Thanks again! I'm glad I choose Sears as the total repair was done in an efficient amount of time and the process was pretty easy from start to finish.

If i could give negative stars, I would. The technician entered our attic to examin our AC unit but was unable to do any work because his extension cord was missing from his truck and he needed to drain the water pan in the unit. I was not at the residence but I spoke with him on the phone and he said he would have to come back next week. I suggested he return immediately with the proper tools to make the repairs and he said he would. He later sent my daughter a digital invoice, which she paid, but he never returned.
I obtained another appointment but it was a week away. The technician arrived and only drained the water pan and did nothing to diagnose the issue or repair the unit.
I have been scheduled for a third appointment a week away but we will now be without air conditioning for a month in tempatures reaching 107.
I did not receive any help from the customer service number, which sounded like an over seas call center, but they did try to schedule an appointment to talk about replacing my doors and windows.

I have had the worst experience with this company. It’s taken over a month to come fix my fridge and they had cancelled on me twice with no notice. The last time they came to fix it they fixed one of the issues but not the other. Now I have to make another call for them to come out again to fix the other issue they were supposed to address in the first place. I had a note taped to my fridge and they just ignored it. Very disappointed

A couple weeks after I posted my review I called them to see if we could resolve the issue with the number they gave me and you can’t talk to anyone live on that number. Seriously what a joke it is. Lucky I even gave them one star very disappointed

Tec was great. Fixed my problem fast & very friendly.

Technician was very good - friendly, polite, efficient, and neat. Answered all questions. 5 rating. However, the labor charge for a 15 minute repair was approx $300. Pretty exorbitant.