Appliance Repair reviews in Fresno, California

Dennis arrived promptly and checked over my washer that had left brown gunk on my white wash, with no warning. He couldn't find anything wrong. Neither did he start trying to sell me a maintenance plan. He suggested a maintenance procedure that I could do myself, recommended that I use the minimum amount of detergent, and never complained about the triple digit heat in my garage. I am a satisfied customer.

He was great . Fast friendly and super helpful. But this AI answering survice is stupid. Took 3 months to get a person over here . Will not use sears again but the guy was great

Excellent, professional. I would just ask that the time frame communication would be more precise. I was provided 8am too 12pm noon. Rep arrived at 1250 pm. The rep was professional, with excellent skills. The one thing too improve is if your going too arrive outside the window the rep communicate with home owner. I provide the rep an excellent review

Your technician Bruce is fantastic at what he does. Very friendly and super knowledgeable. Figured out the problem immediately and got it fixed on his second visit (since they don't stock parts with him). Our problem is with the service and the time required for them to send him or anyone out. It took forever to get service scheduled, and then once scheduled, they cancelled on us on FOUR separate occasions after my wife took time off to be here. We got emails from them that said if WE cancelled there would be a fee for that, yet they cancelled us multiple times within 15 minutes of when they were supposed to arrive. We suspect they do not have enough technicians. When the kept cancelling us, it was almost impossible to speak to a human rather than an AI bot

The technician could fix it but it was under warranty..our machine is Maytag and Maytag sucks for service but this Sesrs Appliance was helpful and at least helped get the washer open and the water drained. Appreciate the work they were able to do.

Hey never showed. We were scheduled last week on the 11th. I called and complained and they told me the tech reported that he was here for an hour and ordered a part. Which was a lie and I told them I could prove he never came with my camera system. They reschedule us for today and guess what. The guy never showed up again. Worst company ever.

Technician didn't do anything it was the worst experience!!
He said he need it to turn off the valve for the gas and I told him where it was he need to go under and he was to fat to go he said he couldn't reach it so he didn't do anything!!!!
He still got paid for doing nothing!!!
Not my fault he's big
Not to be rude! But I can't pay him for something he didn't do anything at all!!! My husband offer to turned off and he refused he just didn't want to work but wants to get paid!!! Nope sorry
He left everything like this!!!!

Please don't send him ever again!!!
Never worst experience!!😡😤
Rude n not willing to work.

The service man was very pleasant and on time he had alerted me he was coming and I appreciated that great deal

He was efficient proficient and took care of it very nicely. Thank you very much for having capable people

It’s nice to finally have my washing machine Working, it’s taken almost 4 months since July, but it’s finally done, and all the technicians that come to my home. Have always been courteous,Sid was the last Tech, he’s a true gentleman, I appreciate all the Hard work that went into Fixing my Washing machine

The technician was able to find the problem faster than I expected it and fix it.
He was very courteous and polite.
You need more associates like him.
Thanks

AC/HEATER WINTER MAINTENANCE DONE. AFTER THE MAINTENANCE WAS DONE MY HEATER DOESN’T WORK BLOWING COLD AIR. I HAVE SET FOR 75* AND IT READING 65•. It’s now four hours since the technician left my house the heater still blowing cold air. I called customers service to reporting my furnace is blowing cold air. The EARLIEST THEY CAN SENT TECHNICIAN BACK OUT IS SATURDAY. SO I HAVE TO GO WITHOUT HEAT FOR THREE DAYS

I would have gave a 5 star except took two strong points away because he had to solder some new parts to frig. Or at least thats what I think but I have a serious lung problem and tho the guy said "does my hood(vent) work" i didn't know why he needed my vent. All of a sudden I started to smell this real ugly smell that also made me feel so nauseous 🤢 I started opening windows, doors and was like, this guy could have been more explanatory so I knew what I was going to be dealing with to know what I should do so I could be ok. I'm not supposed to breathe any hard-core burning chemicals let alone any burning anything. So for that reason I took 2 stars cuz it had to deal with my health.

Love Ignacio, the technician!! But the company’s communications with the AI stinks . I made the service request with my homeowners on Thanksgiving day and the service provider is just finishing it today.☹️ Lousy customer service and communication was very confusing. Twice I expected them, & twice no one showed.

I am a very happy camper. Of course by the time the tech arrived the horrible noise the refrig/freezer was making this morning had stopped. But I described everything & he checked the condenser & checked in the freezer too. Gave an explanation as to what could have caused the noise. Answered all my questions & gave my husband & I an education. We have an older fridge & tech said just keep fixing until it fails. Whirlpool is the absolute best. We did not have to pay anything. THANK YOU for helping.,

Sears service technician arrived within the time window quoted. Service technician identified the issue with my washing machine, provided background information on the specific model I had, and provided options for repairs. He explained the payment process and guided me through the payment process before leaving. My issue was only a $129 diagnostic and by choice, no repair made. If the parts had been on hand perhaps I would have considered a repair.

Great timely service. Never had any problems with this company. Highly recommended!!

Excellent service, on time, dependable and professional. They saved me in the middle of a hear wave

They showed up when they said they would and were very through and knowledgeable about the issue. Fixed it correctly and was very satisfied with how kind the technician was!

Mark is very professional. I give him a call and he is there the same day. From Ac’s to refrigeration he is my go to guy. I think he could probably fix anything in a restaurant

Great job - fixed our AC unit out in Mendota very quickly. Professional and responsive. Highly recommend Carballo’s AC factory.

We highly recommend Carballo AC Factory for your business or residential repairs. They have done an excellent job at keeping our AC working great throughout the years. Always very dependable and great customer service!