HVAC reviews in Hayward, California

I have used ABC for ONLY Heating and Cooling Service and always found their work to be the utmost professional and the highest quality. This was the first time I used them for plumbing. Even if it was only to replace a garbage disposal I found the technician Greg to be on time courteous and up to the task. Something that would have taken me all day to do he did in a couple of hours. He had more trouble given me the bill on his tablet than with the plumbing. Always a great company to call and work with.
R.Wong

ABC Cooling, Heating & Plumbing came to our rescue! Our 20 year old furnace stopped working during the coldest week of the year! We called for an adviser to come by and help with our heating issues. Aaron came by yesterday and explained all our options, prices and benefits. With his help, we were able to make an educated decision and move forward with a furnace replacement. Aaron was able to apply for permits, select the right equipment and schedule the work for the next day. Today early in the morning, The ABC installer showed up, ready to work and get the job done. Both Anthony & Alvaro got to work right away removing the old furnace, clean & prep the area. They installed the new furnace, installed a new programmable thermostat and installed a new filter system in no time at all. I came home from work to find a furnace professional installed, clean work area and a warm and toasty house. ABC was professional in every way! I would highly recommend ABC Cooling, Heating & Plumbing to take care of any and all your HVAC needs

We started with the company when it was Ideal, continued when it changed to Van-Go and when it became ABC Cooling & Heating we continued. We have purchased new furnaces from them on two separate occasions and we have always been pleased with their salesman, installers, and the technicians that come to our home twice a year to service our furnace and air conditioner. I trust them and we have never been disappointed. I recommend them highly.

I first made contact with Tim, who was assigned to come out and give me an estimate on my AC installation. Tim was prompt, easy to communicate with, and thorough in explaining the process to me in a way I could understand. After talking about my 15-year-old furnace and how it was actually overbuilt for my house, he offered me a second estimate on a replacement for that component as well. The price was so good, I couldn't refuse. Best of all, prior to my install date, Tim informed me he found some better quality Carrier components (as opposed to Lennox) which were in the warehouse, and that he could provide them to me at the same price.

Antonio and his team came out for the install and were punctual, quick, and even went above and beyond to rake leaves from parts of my backyard. What a nice surprise! I will be using ABC for all future maintenance and repairs moving forward.

Justin was great! Very professional and took his time to explain what was going on with my AC unit and my options. Not the best because I’m going to need a new unit, but he was honest and set me up for an appointment the next day for a free estimate. He also gave me info about their regular heat and AC maintenance service. Got bad news, but very happy with ABC service.

Working with ABC has been a pleasure. We installed our heating system approximately 8 years ago and have never been disappointed with the excellent, responsive and pleasant service we have received. Sal was knowledgeable and patient and very professional. Pierre also came out to replace the motor and took the time to specifically show me exactly what and why the repair was necessary. Jeff was my initial contact and it was his knowledge and non-pushy attitude that made changing our heating system easy...quality company.

This is a top-notch company full of professionals that get thre job done in a timely manner without excessive charges. I would highly recommend ABC to anyone in need of heating/cooling needs. You won't be disappointed!

Edit...ABC Heating & Cooling does it again!...We spent the 1st summer in our newly renovated home miserable fron the great! So we decided before summer of 2020 rolls around we'd have seen air conditioning unit installed. Well it was a no brainer for us to reach out to ABC once again, since they had done such a great drop undertaking a heater in our rental property.

Once again they came through and delivered great, professional service! They were on time, respectful of our home and patient while explaining how to use the unit. Big THANKS to Joaquin, Antonio and Ben for the great installation! Can't leave Jeff C. out for his salesmanship, expedited efficiency and competitive pricing to get the job done!!
Look no further than ABC for all of your Heating and Cooling needs!!

We had one very slow drain in one bathroom and in the master bedroom another slow drain. Now both drains are working smoothly because Vincent, the Bell Brothers technician, did a excellent job of unclogging both of them. In addition, he worked fast and efficiently. Lastly, he was very professional in his demeanor, in his work, and also gave us some tips about avoiding slow drains in the future.
Tom & Janet French

It took a couple of days to get someone out when our heater broke, but Kyle was very friendly and helpful when he came two days ago to diagnose the issue. He called for help from colleagues and gave recommendations to get our heater back up and running. Being a member, we only paid the diagnostic fee. The heater worked a couple of hours but then stopped again. Another service tech Steffen came out today. Steffen is very knowledgeable and did some rewiring and fixed the issue (we hope :)) so that the heater is now working. Kyle and Steffen both provided their cell numbers in case needed, and were both very professional and helpful.

Excellent service. Fast and courteous. After hearing their commercials on a Sacramento radio station, I am glad that Bell Brothers now services our area. We have used them several times. They are our number one go to with plumbing and heating needs and now, insulation! Best possible job, they went way beyond with explaining what to be done and during the removal/installation of our blown in insulation

Steff did a thorough check of my gas heater. Saw some age related issues that were not yet a problem, just to alert me to potential problems. Explained his concerns. Bell Brothers technicians all seem to know their stuff.

Brian was the maintenance technician who serviced our HVAC system and he was very informative and knowledgeable. After doing all the inspection and required maintenance, he showed us pictures of what was needed to be replaced and offered a comprehensive assessment of what he found. I appreciate his thoroughness and attention to detail. We have confidence in Brian’s recommendations because we have worked with him in the past. Great company with great employees!

Techs were VERY knowledgeable and competent and polite. It was a pleasure to work with them. They answered all our questions with understanding, patience and great intelligence. They were both patient, kind and KNEW EXACTLY what they were talking about. Thank you so much!

Phil was very friendly and helpful. He did unclog the drain in a very professional manner and showed photos from the problem.
Second time I used Bell Brothers Plumbing and will most certainly recommend to friends.

Kyle serviced my heater today. He updated me and explained everything he did.
he serviced my unit, and will return to replace a part on Tuesday.
I’m so pleased with his knowledge and expertise! 👍😄💯. Kyle returned and installed the part as promised. Again I was impressed with his knowledge and how quickly he completed the repair. Thanks Kyle!

I had Bell Brothers come out for a quote on a water softener/filtration system. The associate was extremely knowledgeable and friendly, and provided good financing options that made the whole project possible. I've been doing business with this company since 2008 and have they have never failed to show the utmost professionalism.

I am extremely disappointed with Bell Brothers -Hayward middle management and will not use the company again. They were non-responsive when I wanted to get a credit for an inaccurate assessment of my plumbing situation.
The technician stated that the water leaked under the kitchen sink was not a plumbing problem but instead it was a caulking issue. The leak continued. Another plumber came out to replace the shutoff valve and the water leak stopped.
I called and emailed customer service multiple times over 10 days period and they said a plumbing supervisor/manager will call back. They never did. The company does not care about their customers. I do not recommend them for any of their products or services.

Brian was terrific. He explained the details of our repair. He also called to let us know when the part had arrived and when he could make the repair. He was always respectful, calling when traffic had delayed his arrival. He earned his 5 stars!

Find a different plumber. This exercise was full of costly surprises and the major part of the Repair, was Ineffective. I had two tasks:
1) change two under sink noisy/rattling valves in the bathroom. That part went fine 👌. No complaints.
2) arrest hammering from the hot water kitchen faucet operation. Their Plumber recommended and installed What’s called a hammer arrester on the hot water feed only. It worked for week and now the hammering is back.

This whole process took three weeks and I was billed $1279 for A job that was only 50% fixed. Also, the experience that came with that expensive bill so far has been at best, exasperating! In The first week when the bath valves and hammer arrestor were installed, after the main water was turned back on to test the arrester, I ended up losing my kitchen faucet to low pressure because of forced sediment that had back flowed up the sink lines and jammed the faucet’s water pressure From inside its neck. The plumber tried taking the kitchen faucet apart to clean it. But SURPRISE! he couldn’t fix it. I then ended up having to purchase a new faucet that took (4) days for delivery. Call it a Collateral damage SURPRISE for what was already an overpriced, Incomplete job. I agreed to meet Bell in the second week At 10am to install the new kitchen faucet. But Even on that day he was Two hours late to our meeting. All seemed fine and quiet after he installed the new faucet. No hammering. But It wasn't until a week later that it started again.

I’m here now in week three and it’s already close to 11:30am. Three and a half hours into my 8am to 12pm arrival window. I also just found out from dispatch that the plumber took his lunch break while I was waiting For him. Who does that?

He arrived about 12:45pm with no knowledge as to why he came. So I Then had to re-brief him and by now, I was infuriated. Not only did he delay me further into the day, but he also had no knowledge of my job’s problems. It took me another 10 min or so to give him the back story and by that time, it was too late for me to wait for him to do any work.

I asked this plumber why anyone would recommend installing a single hammer arrester if there was a chance it wouldn’t work. I also asked the first plumber on day one what course they would take if it ended up being ineffective. He told me then they would remove it and refund my money. But that option was never offered By this Plumber.

I then asked him if they could fix the hammering by simply rerouting the hot water from another nearby feed that wasn’t triggering the hammering. He said they could. But that they would also have to install an additional arrester on the cold water line, As well as replace some of the old galvanized piping. This part didn’t make sense to me since I wasn’t experiencing hammering with the cold water nor was this about not having water pressure. But after I got the estimate for another $1800, I lost faith.

This has been an upsettingand very expensive experience for me. There’s also poor management Going on and if they have a chance to overcharge you, they will.

I haven’t had a chance to speak to management since I’m traveling right now. But they will hear from me when I return.

DAVID G. Came to service the
HVAC system, David was very polite, did a fantastic job servicing the system, Showed pictures of what he had done. David G. Thank you for doing a fantastic job. You went over & above. Thank you Karen

Giovanni is the best plumber I’ve experienced over the years. He’s very knowledgeable and professional while clearly explaining the issue and my options. He worked quickly and I haven't had any issues since. If I need any other plumbing fixed in my house I’m be sure to ask for Giovanni in advance.