HVAC reviews in Oceanside, California

I want to point out all the staff at Surfside Heating and Air. From Ruth who took my call and arranged to have a technician respond and my very knowledgable service technician Nick. Nick showed up around 0800, I was the first customer of the day. Within minutes Nick assessed the problem. a capacitor blew. He replaced the capacitor and prior to his leaving, the AC, which is a relatively new Carrier unit, was blowing deliciously cool air. I am beyond pleased. Honesty, Quality Service and Fair prices, are the hallmark of any successful business. In my estimation, Surfside Heating and Air exemplifies all of this and more.

I wish to elaborate on my position with these facts by describing a recent experience with another HVAC company. A few days prior to Surfside coming out, I called Mauzy Heating and Air. A technician from Mauzy responded, went up into the attic, after a few minutes came down and immediately told me the bad news by explaining my furnace was burned out. He showed me pictures of a scorched circuit board and claimed I was in danger of starting a fire in the attic if I turned the unit on. I was told it would cost $16K, yes, sixteen thousand dollars, to replace my furnance and install all new air ducts. I was told the air ducts were torn and ripped and I was not getting any airflow. I was pressured to agree to the deal and finance the 16k installation costs through Mauzy's lender, but I only had five days to act, or the quote was stale. Nick, from Seaside told me he found no evidence of any of the above described issues. Nick from Seaside told me my furnace was in good condition, as was my air ducts, there was no tears or damage. He said he could not fathom or even consider in good conscience telling or charging a homeowner that kind of money for a repair that didn't need to be done. There are so many repair options to consider before purchasing a new furnace. The Mauzy technican clearly attempted to defraud me. A word of caution, get more than one estimate. And if you do need HVAC service, the first call you should make is to Seaside Heating and Air. Thank you Nick and Ruth! You truly saved this senior pensioner thousands of dollars and I do mean thousands!

Warm Regards,
Mary C Helmen of Encintias, a very grateful homeowner.

Seaside Heating & Air Conditioning is the best! Just want to thank you again for an AMAZING new heating and A/C installation today from Arnie and Abel. They were here on time, worked hard the entire time and cleaned up after. We could not be happier with our new HVAC system. We have been without A/C for 6 weeks and our home was like a sauna during the recent heat wave. Today we are in a nice, cool home and it’s amazing! From the very start working with Tony Arena and your installation team of Arnie and Abel, it was nothing but professional and top quality work.

Thank you again,

J & N Davinni
Laguna Niguel, CA 92677

We had a problem with our heating fan right after the re-surge of power last night in Oceanside. We called Seaside this morning and they sent Nick here in no time!! My husband worked in the service industry for 30 years. He was impressed with Nick's personality, knowledge and professionalism. Thank you Nick for the great service. Seaside is fortunate to have you as a dedicated employee.

Seaside installed our HVAC system in 2019. We had a very bad experience with the install. Since then we have had numerous issues with the system. Last week the heating malfunctioned again. Tech comes in and takes a look and says he needs to talk to his sup. No heat in 40 degree weather with two kids and we have to make do with space heaters. Sup calls on Friday and says they need to " think" over solution. It has already been 3 days with no heat. Since that , 4 days have past with no updates. When I call today there are no notes from Tech and lady on phone says she has no Freaking clue of our issue and " will get back". A week with no heat in record low temps and this SHAM
OF A COMPANY needs to be put out of business.

We have worked with seaside once in the past and that experience was wonderful enough for us to contact them again for a second install. Their pricing is excellent and their salesperson Tony Arena is very knowledgable. However their installation crew the second time around have been a nightmare. Led by a guy called Ace, they have left messes all around the house, mounds of drywall dust, plaster pieces over the floors, beds . Not used enough cover ups, disrespected our house including using the master bathroom at will and leaving it unclean, leaving equipment all over the patio, not finishing the job in said timelines, coming into work after 10 AM and being gone for stretches of time at work. We have had to complain twice to them and yet there is no improvement. Word of advice to seaside to hire the right crew who will respect your customers residences and adhere to professionalism.

I had a very good experience with Joseph from Seaside. I had kind of a PITA situation - just moved into a new place and all I knew was the AC didn't work. No idea why. Seaside was recommended by my property manager so I had someone come out. They managed to get me an appointment in the small, exact window I needed due to being home on a conference call. So I'm there, on this call, unable to really talk more than mostly miming/hand signals, but it was enough for Joseph. I only asked them out to diagnose the issue, but he was actually able to fix it and get it working great in a very short time. He even dealt with the property manager on my behalf (since I was already on a call!) and arranged for the billing through them.

TL;DR great, quick, professional service; diagnosed AND fixed the problem in less than an hour. Could not be happier!!

After getting bids we hired Seaside to install a new heating AND AC with all new duck work. After 2 years I must say we made a great choice. After the recent heat waves during the last 2 years the equipment worked great cooling the house and keeping us comfortable. We saved approx. 5k compared to the other bids we received. Good people and good equipment at a fair price.

Initially my experience was very good with this company, office was responsive and informative. My job was small ( charge a mini-split with refrigerant) however they agreed to do the job because of my proximity to their shop. When tech arrived he didn't ask many questions and neither did I since I assumed he had notes passed on from the office. Long story short he released the refrigerant from the system before pressure testing and it let all the refrigerant out because there was a leak. The kinked line was not their fault but I think he should have tested the lines before letting the refrigerant out. I understood that the tech that was sent out doesn't repair line sets, that's ok. I followed up to make a return appointment for the repair of the line and recharge again. The appointment was a week out which was understandable. Here is my biggest complaint, the day before my new appointment the office called to reschedule for a few days later stating the tech that was scheduled wasn't qualified for the repair. I accepted that because I just wanted it done correctly. The new appoint was set for arrival a few days later between 8am-12pm, 10:30 am arrrived I called just to make sure that I had the date right. The office lady didn't reply to me and nervously put me on hold, the owner answered and said that the guy they scheduled this time couldn't handle the job either. Said I would get a call back at some point from another tech. Never heard anything back. No apology for stringing me along for two weeks,nothing! Forgot to mention this minisplit unit is in an adu for my elderly parents who really needed the ac. Putting things together( heat just started) it is apparent that the company got busy with higher paying jobs.That part is understandable, but why not call back or initially just say they can't do the job? That is just not good business practice.

I'm disappointed in Seaside. No follow up regarding replacement estimate. I called and they said they would check and call me back. Still no follow up or call. It's been 5 days. Also, The Tech left a part on the ground (found by 2nd company I called) and his analysis was wrong regarding what needs replacing. I guess Seaside doesn't need the work or care one way or another.

Had a great experience with Seaside. Steven, Kevin and team were professional and communicative throughout the whole process of installing mini-split units. They were thorough with install and left the home in clean condition after the work was done. I highly recommend using Seaside Heating & Air Conditioning.

Call them last minute in a pinch as there was a mix-up with our Contractor Building our Adu. They came out same day the next day they had line sets installed so we could pass inspection on the preliminary. Today they finish the installation and I can't say enough about these guys. You can tell that these technicians know what they're doing and enjoy it, and the pricing has always seemed Fair to be honest I have never shopped as the quotes they have given me seemed well under what industry standards are supposed to be. I will never use another HVAC company again. We used them years ago on an upgrade to the main house and we were happy then. They've also been out multiple times for routine service and maintenance and whether we're paying a lot for a new system or a little bit for a tune-up they have the same attitude great customer service and again in a pinch they really pulled us out of the sling.

I had Ryan quote all new AC systems as two had failed and only one still worked and asked about replacing the forced air heaters. He quickly provided a very competitive quote and I decided to get all 3 systems replaced with new AC / Heat pump / and forced air heaters for a little less than most competitors wanted for basic systems. I took a week to install 3 systems and they guys were thoughtful and courteous and cleaned up well. The units are quite, efficient, and kept us cool all summer looking forward to using the heaters in the winter.

Incompetent company. They’ve been to my house four times and now a 5th for the same AC issue and still haven’t fixed it. They always show up late, misdiagnosed the problem, and insisted on replacing the entire unit when the truth was simply a kink in the line. On top of that, they constantly track dirt into the house, forcing me to clean and mop after every visit. They don’t wear shoe covers or gloves, which is basic standard practice with any professional company. To make matters worse, they even ruined a brand new hand towel in the guest bathroom, which is rarely, if ever, used by bleaching it while cleaning their tools. Save yourself the frustration and look elsewhere

Jose had great customer service skills and was very courteous. He identified the clogged sink issue, (simple drain plug gunk that needed to be cleaned) and allowed me to watch and learn to how fix if the problem ever arises again. I'd highly recommend Thompson Plumbing in the future!

Chris Martinez made the difference when deciding to purchase a new heating/air conditioning system. He was professional and extremely knowledgeable. He answered all of our detailed questions without hesitation. Because of our experience with Chris, we look forward to working with the rest of the team at Thompson.

Thompson did a great job! We had a leak leading into our water line from the city, and Thompson swooped in to save the day. The technician was friendly, low-pressure, flexible within reason, and great at explaining and offering different options.

Oh, and it cost less than half than what was being quoted by the company whose work they were fixing. (Another, earlier plumber - Pɛrs0nªI plumbing - "fixed" the leak 3 years ago, but when they came out again and tried to charge triple what they had 3 years before, for a shoddier job with a less sturdy piping and adhesive, with no discount for the repeat fix or even acknowledgement that the earlier job might have been sturdier. Needless to say, Thompson's technicians and staff were a welcome relief.)

Jose was great. Clearly expert in his trade, he fixed our problem quickly and professionally.
Very personable, he was well-received by all family members whom he met.

He also went above and beyond to suggest future repairs we should anticipate, and to help me determine that a slow leak we’ve had is somewhere in our landscape irrigation.

If we have any plumbing problems in the future we would be delighted to have Jose assigned to the job.

James Boylan

I contacted them a while back for a
slab leak issue for one of my rentals and unfortunately I had the worst experiance dealing with them. Two techs showed up on two different occasions/appointments for the same job and both were very untrustworthy and dubious with their actions. First tech "didn't have the right tools" to diagnose the problem but yet he was very eager and curious about whether or not I had other bids from other companies. Spoke to their office explaining the entire situation again for 30+ minutes. For the second appointment on Saturday morning second tech showed up to start the job but again "without proper tools", but ONCE AGAIN very curious if I had received other bids from other companies. Furthermore, he lied that he needs to step out to his truck to make a call to his office but instead he just drove off. This company is actively engaged in deceptive price gouging and bait&switch schemes, only looking to take advantage of uninformed victims who are perhaps naive or not as vigilant. Consumers beware!

This one is FOR THE OWNER:
Train your techs to be professional and change your business practices. Consider this review as a friendly warning, the next one will be directly from CSLB and BBB. Good luck!

My service to my heat pump was GREAT! Ty was on time. I loved that I got a text before his arrival with his name and picture. Ty was so polite and so nice! He figured out what was wrong in such a short time and had it completely fixed in no time. I was a little worried it would be very expensive, but it wasn’t. Thank you Ty for all the nice warmth of my heat pump ready for winter!!!

They don’t get any better then Ty, who came out today and helped with my air conditioning problem and gave me good options for a needed replacement of my furnace and air conditioner. Ty is very personable!! Great guy!!! And many thanks to Thompson for being so helpful and taking care of me so quickly with sending Ty out! And even more: Thompson is able to install a new furnace and air conditioner in my home in three days! They give priorities to seniors who struggle without heat and air conditioning, which are crucial for a senior to have!!

Thompson were able to came the next day and did a superb job installing the top notch furnace and air conditioner. Fabian and Oskar were first rate - very highly skilled technicians. Very friendly. I have only the highest regard for this company and their staff.

Our plumber Jose was incredibly patient, flexible, a great listener / communicator, and came up with great solutions for a unique challenge. Great work for a reasonable price. Would recommend

Ramon was thorough and explained everything in detail so a non plumber brain could understand and make decisions… always a wonderful experience using Thompson with Ramon. I’ve used them in the past for several repairs and gotten questions and quotes answered for future repairs and maintenance