Home Services reviews in Rocklin, California
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Our small family was moving into a home that was new to us, so I looked up Roseville/Rocklin area carpet cleaning companies as those are the towns I'm most familiar with and know they're local enough that they wouldn't have too long of a drive to a job site.
Sam was incredibly professional, explaining all aspects of the job, what it includes, how they can help, and was able to fit me in even sooner than our original appointment after I explained to him my concerns about previous pet odors, and he didn't want us to be living in that smell.
Sam promptly arrived on a Monday for a Free Estimate on carpet cleaning, a few minutes earlier than our appointment time, walked around the home with us to listen to our concerns and identify carpet staining, came prepared with a blacklight to ID pet stains and we found MUCH more than what we were expecting. My family and I chose to remove the carpets, as they were 25 years old (and I read online they deteriorate after 5) and we wanted to research more sanitary, longer lasting options.
Little did we know, this company not only offers carpet cleaning, but when the carpet is unsalvageable, they provide tile, grout, and luxury vinyl plank services! The prices are incredible compared to other installers. We had our 4 upstairs carpets replaced the SAME WEEK that we met; were able to choose the padding, color, and a wide variety of piling/fiber lengths on the carpet to fit our needs. Out with the old carpet, in with the new, in less than 3 hours!!! They did such a great job, we moved forward with the first floor the following week.
They have a great selection of luxury vinyl plank that is 100% waterproof, different colors, plank widths and thickness available. They ripped out the old carpet and tile we had on the 1st floor, cleaned/scraped, primed, moisture barriered, prepped and installed the most beautiful luxury vinyl plank.
We were lucky enough to have Armando and Jorge helping to make our house a home - after arranging all the planks and securing them together, they replaced baseboards, painted them, gave us choices for molding, paid attention to the tiniest details like Armando giving us options to trim around the fireplace so it looks more finished, and Jorge even lined the back of the closet with shoe molding which looks so professional. We couldn't have asked for more!
Their beautiful craftsmanship made us see if they can fix the flooring & baseboards on an upstairs bathroom that had peeling linoleum and swollen baseboards from water splashing out of the tub. They delivered-it looks fantastic! Even put trim under the cabinets where no one would even see unless you're sitting down on the floor to look at them.
The time management of this team is incredible, as they were able to fit in all these huge projects in less than a month and completion before the holidays is unheard of. I'm never going to bother with big box companies when I can support small business who is much more kind, trustworthy, courteous and genuinely happy do an amazing job every single time. Call them for a free estimate, you will be glad you did! Attaching my before and after pics. -
I contacted Ultra Steam for a small job, needed a tough stain removed from my carpet. Luke was extremely helpful and informative, let me know what I could expect, any potential issues, etc. they have a minimum trip charge and it was worth it to me to try to get this stain out! Luke and (sorry, Ashley?) arrived today and offered to do the entire section in the already quoted trip charge for my small stain. They were both very kind, helpful and fast! I will definitely keep them in mind if I ever need carpet cleaning services in the future, I’m grateful for their help & hard work!!
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Requested a cleaning for our tile shower - needed a thorough grout, door track, and glass cleaning. The final result was a stark difference from the initial condition - most of the white grout was white again, the track was clean, and the glass doors had deposits cleaned off. They also replaced caulk along the door track. We’ve had them do carpet and furniture cleaning in the past, and have always been satisfied with the results.
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Professional and timely!
I was referred to this service from a mutual friend since I’ve been having a hard time maintaining carpets with two hairy dogs who like to play in the backyard.
Luke was quick to respond and quoted me based on my description of the area of the room I wanted done. The dirt and pet stains that had accumulated within 15 months was cleaned within 2 hours.
In short, they had great communication, they were professional, and the overall service was super quick!! -
Luke and Alex are wonderful to work with. They have cleaned nearly 10,000 square feet of carpet in our buildings and have done a fantastic job. They are prompt, efficient, thorough, and caring in their work approach. Their pricing is very fair for the extent of the work they perform too. We are so glad to be working with them to keep our facility carpets and floors clean and well-maintained!
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Alex & Luke came today to clean my apt (in Walnut Creek) @ the exact time that we had scheduled. My carpets were quite stained from my 2 dogs & from just normal wear & tear from just living here. It took them less than an hour & 1/2 & the end results were perfect! I had some tough dog urine stains in one area that I never thought would look & smell good again- what a surprise! Alex & Luke were so incredibly professional & were such a pleasure to meet. Both of them were mvery upbeat & personable. So glad to now know where to go & who to recommend all the time for carpet cleaning (& more)!
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Luke was professional, on-time, explained the details of service and was able to get my carpets on a rental looking amazing. They were very stained with cat urine and other messes. I was really surprised and i did the extra services; well worth it.
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Very professional and on time to service our carpets. They did a walk through the home initially with a dry vacuum / addressing & treating stains before using steam vac. Very thorough cleaning and very pleased with the results. They continue to follow up and schedule appointments at the right time to keep the carpets clean …. They do an amazing job every time. Highly recommend their services.
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Awesome grout cleaning services. They dealt with honesty, fair pricing, excellent customer service, and attention to detail. Great tile cleaning service, with great people.
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I hired Ultra Steam Carpet Cleaning
services to clean all the carpet in my
whole house! They had never been done
in 10 years and I recently had lost my
beloved cat. This brother sister team
worked so well together and the results
were AMAZING! It was like they gave me
new carpets!! From the start, they had
excellent communication, easy booking,
they are experts in what they do. The
equipment was smaller and quieter than
what I had experienced years ago. They
came in, assessed the areas, asked me
what I wanted - if there were particular
areas etc., they got to work and it was
done before I knew it. They got out
stains and removed the dirt, and there
was little time to wait for the carpet to
dry. I was so impressed!!! I HIGHLY
RECOMMEND this carpet cleaning
business!!! Friendly, honest, hard
working, on time, outstanding
communication, and Beautiful results! A++++++❤️ -
Luke came out and cleaned our sectional couch and an area rug. He did a fantastic job and was able to get all the stains out and it looks almost brand new again! He was thorough, professional and punctual. Also, the communication for scheduling the apt was so easy and streamlined. I will be using Ultra Steam for all my future steam cleaning and upholstery needs. I could not recommend them more!
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Luke was wonderful!
I wanted healthy cleaning products for my upholstery and they have them.
Luke was great about communicating his arrival time, answered all my questions, was efficient and friendly.
I highly recommend them and will definately use them in the future! -
Luke and his Sister are great! They are very professional and friendly. The service is exceptional. I highly recommend this team. You won’t be disappointed. Our carpets haven’t looked this good since they were new.
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Cannot say enough good things about Luke & his team! The pricing is fair & the service is exceptional! My house looks fantastic after my carpet & upholstery cleaning. Always a pleasure supporting this small family business.
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Ultra Steam does such a fantastic job! They have cleaned my carpet, PERFECT! They have steam cleaned my tile floor and grout -twice, PERFECT! Ultra Clean Carpet and Tile recolored the grout throughout my whole house - absolutely PERFECT! Trust Luke owner of Ultra Clean, he will not disappoint!
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We have used Ultra Steam Carpet & Tile cleaning services twice now. They are courteous, professional, reliable, and do a thorough job. We are happy to have found Luke and gladly recommend him!
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Luke took time to cover my wood floors and put barriers around the walls where his equipment might rub. Everything was explained thoroughly. Results were great. Very happy with the service.
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Amazing job!! I thought after 19 years of dark stains on light grout, it would be impossible to make the floor tile and grout look practically new. Ultra Steam Carpet and Tile was up to the challenge! Thanks!!
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Ultra Steam is the only place I will use from now on. From start to finish the service was incredible. Communication was quick, thorough and friendly through the whole process. We were so distressed when we moved into our new home and saw the appalling state of the tile. Ultra Steam was able to restore about 95% of the grout to the original color. They also deodorized the carpets during cleaning and eliminated the heavy smoke smell that had been lingering. Walking into the home after the service, it was like night and day. Everything just felt so much cleaner and brighter. Thank you Luke and Alex for making a stressful move so much better.
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I needed our stairs, small hallway and room downstairs cleaned and called for service. They were quick to respond and schedule and great communication with arrival time.
The stairs look great as well as the rest of the areas we had done. They also cleaned some small runners in our hallway and they looked amazing.
We are very happy with the service and they are very professional. We would recommend and will use again for additional services. -
Awesome Job!! Great in all aspects of setting up appt, communication, kind and pleasant demeanor. Truly wonderful and true results! Thank you! We will see you on our next service! Luke and his team are excellent!