Home Services reviews in San Francisco, California

Very happy with the results! This was my first deep clean appointment, so I didn't know what to expect. Me and my partner were doing decent cleanings ourselves, but after ~3 years living in a place it started feeling like dirt has been accumulated to a point where the place doesn't "feel clean". Intuitively, I wanted my apartment to "feel clean" after a deep clean - and it sure does feel clean! Bathrooms / oven / fridge specifically haven't been cleaner ever since we moved in :) Thank you Dina, Beatriz, Estrella and Erika!

I had a move-out deep clean done by Alex and Miguel from BerryClean.

From the start BerryClean was great to work with. I asked a few questions, and their customer service agent emailed me responses very promptly. They send reminders and make it easy to reschedule online from the reminder (which I had to do, due to my schedule). They communicated via text with me the day of which was super convenient. They even offered to come early because the team was available, which worked out great!

And the clean itself was excellent. Alex and Miguel were super friendly, very thorough, climbing up to the top cabinet shelves and into closets to clean the inside of the doors. They even worked around the packing chaos that I still had in my room, and somehow even that chaos looked better after they shifted things around a bit so they could vacuum.

I found myself wishing I had them come regularly while I was living there, the place looked so good. Excellent experience and a job very well done.

My husband and I have been using Berry Clean team for the last few years. We love how thorough, punctual, and professional their staff is. We have not had any issues using their services and highly recommend. Most recently we welcomed baby girl to our family and are doing bi-weekly cleanings, and it has been an amazing help. We loved all their staff! The latest service was done by amazing duo: Ely and Virginia.

Berry Clean is wonderful! We've had their teams come a couple of times now and they have always done a great job and are awesome with our pets. Audy, Brenda, Reynaldo, and Virginia are all kind, professional, and great at what they do! We can't wait to have them back.

We just started using BerryClean to clean our coffee shop. They are punctual and are meticulous and thorough. The team lead took the time to listen to our needs on the first day. Also, our account representative and team are very helpful and accommodating.
Communication with the company is smooth as can be.
They're doing a great job so far.
I highly recommend.

I used Berry Clean for over five years — yes, five — and like most doomed relationships, it started out promising. They somehow convinced me $275 a month for a single clean was reasonable. At the time, it almost felt worth it. But like any toxic romance, the red flags slowly revealed themselves — starting with a revolving door of cleaners. Spoiler: they can’t keep staff. Why? Probably because they underpay them and then leave them awkwardly waiting in your lobby like forgotten luggage. Professional.

But what really broke me was the blatant disregard for instructions. I left detailed bilingual notes (English and Spanish) with clear directions: how to reinstall the stove grates, where to put the dog beds after cleaning, what areas to focus on. You know, simple stuff. Instead? I’d come home to grimy tiles, misplaced items, and a general aura of “we tried…ish.” Apparently, “clean” is a relative term at Berry. By the way… I gave management tons of feedback on their work…

And just to add insult to injury: they charge you before the job is even done. Why? Because some customers didn’t pay. So their solution? Punish everyone by pre-billing and hoping for the best. Cute business model.

The final cherry on this dust-covered sundae (which you’re choking on like a hairball)? They slap a picture of a puppy on their van — presumably to be “adorable” — but frankly, it’s fitting. Because if Berry Clean were that dog, it’d be the one who still needs basic obedience training.

Save yourself the time, the money, and the disappointment. Berry Clean is a messy breakup waiting to happen.

One of the biggest parts of a business is customer service. If you lack that, you are no longer a growing business and you will lose customers. I used BerryClean last month and I received a "deap clean" for $719. The service lasted for about 3 hours and it lacked in value. My safety was compromised. They left my patio door open in my main bedroom. When I tried to consult with customer service, all I got was "our team are promoted to leave things as they find them/use their best judgement", but I will provide the team with feedback. These emails went back and worth. I got so sick of dealing with constant no apologies but "thank you for your feedback". They even wanted me to change my review on another website and they would compensate me.

I’ve been using BerryClean for home cleanings since 2022 and they’ve been consistently wonderful. The staff is warm, reliable, and always does a thorough job—especially impressive considering they clean up after my chaotic little indoor bunny 🐰. Their carpet cleaning service was also top-notch and saved me the headache of doing it myself.

One thing I especially appreciate? They're super understanding and flexible when I need to reschedule—my life and work schedule are always shifting, and it means so much to have a team that gets that and works with me, not against me.

Also shoutout to the bilingual communication—it’s been really comforting being able to chat in Spanish (or my very broken Spanglish!) and still feel understood.

If you're in Oakland and want a cleaning team that’s kind, consistent, and bunny-approved, BerryClean is it.

Really great experience! We were able to get an appointment within 24 hours. Communication is prompt and clear. We booked with them because it was important to us the workers are compensated fairly and they also offer 401k. Although not clear on their website if they offer health benefits.

The ladies were very hardworking, kind, and did a phenomenal job. I love that they use non toxic products. 10/10 recommend!

Professional, friendly, and detail-oriented. We couldn’t have picked a better service for our move-in deep cleaning! Highly recommend!

UPDATE - Since publishing this one star review, BerryClean’s management reached out to address my concerns. They were professional, empathetic and solutions oriented. I agreed to give them another shot and they’ve since given my condo a few great cleanings, and given their team’s commitment to making it right, I intend to continue working with them. If you have a bad experience, just reach out and they should be very responsive as they were with me.

***

I really wanted to like BerryClean, because they are not only local to the neighborhood but also they appear to pay fairly and provide benefits to their employees. But today, I got a deep cleaning (required for the first clean), and for a 1BR/1.5BA it was $600. That’s just the start. The cleaning technically started at 10:30AM and ended at 5:20PM. We visited our condo after three hours of cleaning to see if it was ready, and our door was locked. When we unlocked it, we found the cleaners eating lunch at our breakfast bar and watching tv on their phones. Then, we gave them more time to clean, and at about 5pm we got a call that the cleaning was almost done. When we got home, one of the cleaners was in our bathroom and I believe clogged the toilet because the other cleaner followed her into the bathroom and they were using multiple towels to clean up water on the floor and try to flush the toilet. Moreover, my husband started to feel under the weather and I texted the cleaners to ask for an update. I was told that they don’t have an exact time but will let me know then they have an update. I never heard anything so I followed up, and only then did I receive an update from the cleaners directly — not the office.

Overall, the cleaning was good, but the customer experience was really rough. I also think it’s inappropriate to not respond to our request for an estimate on how long the cleaning would take, to clog our toilet, and to eat lunch in our home when we’ve scheduled a cleaning. Finally, I think the pricing is quite unfair. $600 for a 1BR is extreme.

I have shared this feedback with management and hope that we can come to a resolution that’s favorable, and that this experience isn’t representative of the brand.

Berry Clean blew my mind with how thorough their clean was. The team worked incredibly hard, when you request they sanitize, they Sanitize! Floor to ceiling, not a dusty bunny left behind. My mirrors are spotless, the fixtures and sparkling, the tubs and sinks shine, the floors could be eaten off of, everything smells heavenly, and my refrigerator looks brand new. Angel made my kitchen look showroom ready and got out counter stains that were there when I moved in. I didn't get the other two individuals names, but they were equally fantastic. They made home feel even homier.

They are worth every penny and more, I will definitely schedule them again.

I used them for like a year and the cleanings were fine and the online portal was easy to use which I liked.

They were late for the past several cleans, which made me late for my appointments. They give an hour window for their arrival - what is the point of an arrival window if you’re going to be late anyway? Both times I was not notified until after the window had passed.

This last time, the cleaner left yellow stains on my floor that I cannot get off. Ruined my floors and I asked for a refund. They are denying it was them and that the stains were not there when their cleaner was done. I was home when the cleaner left and saw the stains. I’m very annoyed by the lack of accountability from this group considering they ruined my floors and I feel like they should be offering to fix it, instead they are denying the refund for the service that caused it. Do not use go somewhere else.

We recently hired BerryClean for both our home and small office space, and the results have been nothing short of spectacular. From the initial booking to the final sparkling clean, their service is truly 5-star quality.
The team arrived exactly on time, were incredibly professional, and went above and beyond what we expected. In our home, they tackled areas we usually miss, leaving everything spotless and smelling fresh without being overpowering. For the office, they worked efficiently and quietly, ensuring a pristine environment for our staff that has genuinely boosted morale.
What sets BerryClean apart is their attention to detail. Every surface was polished, every corner dusted, and they handle special requests with ease. Their communication is excellent, and their rates are completely transparent and fair.
If you are looking for reliable, high-quality, and trustworthy cleaning service for either your home or business, look no further than BerryClean. They are simply the best in the business!

Guaranteed to get the job done

Great service and professional staff, best moving company in the bay area.
Would highly recommend!!

They are fast and reliable very much cost efficient and work with you good quality workers and very personable staff..most definitely will use them for my next move

I recently used The Junk Moves to help clear out years of accumulated clutter from my home before I moved. I was amazed at how EFFICIENT, FRIENDLY, and Affordable they were.
The team arrived ONTIME!!!,
and provided me with a quick and reasonable quote after assessing how much junk needed to be removed.
In no time at all, they removed old furniture, broken appliances, and other miscellaneous junk that had piled up in my home. Their service completely transformed my living space and made my upcoming move much less stressful.
I highly recommend this company to anyone looking for an efficient and affordable junk removal service!

Jason was punctual and got the issue resolved in no time

Thank you Hello Handy for being so professional from the beginning with clear communication all the way down to the details at the end in making sure the job was done to our satisfaction. They assisted with small repairs, electrical work, installations, and plumbing. I highly recommend Hello Handy for all your work, big or small!

punctual and efficient!