Plumbing reviews in San Francisco, California

Always an extremely professional service ! Bill the service tech has been the same person to do our annual service every year for the last 11 years. He is always such a great professional. He always explains everything and is very pleasant and welcoming to talk to ! For sure recommend!

Extremely easy and smooth service! Carlos was extremely communicative, clear, efficient, and punctual. Very easy to schedule with them as well and reasonably priced. Highly recommend!

Jeff did a fantastic job solving our problems with a clogged kitchen drain pipe that went much deeper than our home snake could clear. Also excellent job installing a garbage disposal, making sure no leaks and perfect fit to our sink, and offering advice should future issues arise. Great plumber, great guy! Would highly recommend.

Wonderful experience across the board. Was able to get same day appointment for complimentary evaluation and estimate. Very clear and reasonable estimate given with proper break down of work, emailed to me in detail the next day (compared to others I checked with who scribbled together a hand wavy estimate for 2-3x the price!). Easy to schedule my appointment for the next week - very responsive to text message. Clear communication throughout the job, even when snags were hit. Friendly service, cleaned up well after himself, just, no issues at all. Highly recommend.

I have used the services of ACE Plumbing both personally and professionally. In 2019, Joel of ACE navigated the complicated ordinances of The City (SF) Flood Grant Program and was able to do a complete service line overhaul for our home following the devastating flood we experienced in Dec 2019. He and his team, DURING COVID worked diligently and got us up and running as soon the The City finalized the paperwork.
Fact: ACE completed the entire job in 9 days while it took the City 6 months to finish completing a set of documents.

When I became a manager at Porsche SF, I knew who I needed to contact when we needed regular maintenance for the companies service lines. And ACE Plumbing once again pulled through.

I highly recommend Joel and ACE Plumbing San Francisco.

My landlord was not available to assist with my toilet issue, so I contacted Ace Plumbing in the morning and had an appointment later the same day! I really appreciate the follow-up from the confirmation of the appointment by email to Josiah sending me a text to provide an ETA. Josiah was professional, responsive and great to talk to! And, he solved my problem with the toilet in no time at all! I appreciate the 30 day guarantee that came with the service. This is definitely a company that deserves a 5+ star rating!

I couldn't be more pleased with the service I got from Ace. Professional and honest. Rather than speculate on what was needed (as did all other companies supplying a quote) Ace used sophisticated diagnostic tools to know EXACTLY what was involved in the repair before giving a quote.
It was a huge job which they efficiently completed within a very reasonable window.

We had a bad clog and Ace Plumbing fixed. They were punctual, polite, and professional. Mario L from the company was extremely helpful and spent the time to explain what he was doing as well as make sure that the backed up shower drain was fixed properly. Really appreciate their help

I had a great experience with Ace Plumbing! Joshia was the technician who worked on the issues under my kitchen sink involving the disposal and aerator. He arrived right on time, quickly diagnosed the problems, and efficiently replaced the drain, aerator, and disposal. Everything is working perfectly now, and I can finally run my dishwasher again without worrying about blockages or leaks. Excellent service—highly recommended!

I had major plumbing work done that required digging up sections of my basement and garage, and Ace Plumbing was exceptional from start to finish. From the very first call, they stood out for their professionalism and thoroughness—coming out multiple times to ensure the solution was sound and the quote was precise. Joel and his team were prompt, professional, and went above and beyond to explain every step, making me feel informed and confident throughout the process. 10/10 service. Highly recommend and will absolutely hire them again.

Ace Plumbing has been easy to work with and even followed up since our schedule is very difficult to work with. They are very helpful and have fair prices. I appreciate them going the extra mile to figure out the root of the problem and get it fixed right the first time around.

I had a ancient and poorly installed set of pipes under my sink. Joe installed new ones and did it right. This is my third time using Ace Plumbing and they always do it right.

Justin came to fix my water heater that not only provides hot water but also heats the house (radiant floor heating). He was able to get it running in a short time. Not everyone is able to do this type of job so I am lucky that there are people like Justin who really know what they’re doing! I’ve used this company several times now and their service has always been exceptional. They go above and beyond! Thank you!

I would highly recommend Ace Plumbing & Rooter - I had a great experience from my initial phone call with Inez, working with Mario L and Israel, and paying the final bill.
On Sunday, I woke up to find a black pipe in my crawl space dripping. I took a picture and went to my ChatGPT app on my phone and entered in what I was observing. ChatGPT provided a few potential reasons for the problem and offered to connect me with a plumber that serviced my area - San Francisco. I entered in my zip code and Ace Plumbing & Rooter came up. I called at 8:30am and was greeted by a live friendly person - Inez. She listen to my problem (calmed me down) and scheduled Mario L to come to my residence. He arrived 30 minutes later, took a look at my leaking pipe, and explained to me the problem and how Ace could fix it for me. Given it was a Sunday, he needed to have another set of hands, but cleaned up the area and prepared it for the following day. Mario L and Israel came to my house within the estimated time frame, were extremely professional, again walked me through the solution and fixed my pipe. They were extremely knowledgable and did an excellent job. I then experienced great customer service with the back office when I paid the final bill. As I told Mario L and Israel, "Thank you, I appreciate your help, but I hope I don't see you both for a while" :) - but if I run into another problem and need a plumber, Ace will be my first call!

Ace Plumbing & Rooter, Inc. provided fast, professional, and reliable service. The team was knowledgeable, courteous, and explained everything clearly before starting the work. The repairs were completed efficiently, the pricing was fair, and the quality of work was excellent. Highly recommended for any plumbing or rooter needs.

Carlos was punctual, an excellent communicator, thoughtful and kind. It’s not always easy having strangers in your home, but he made it very easy for me. I’d absolutely hire Ace again and request Carlos.

I've called on Ace several times for my rental property, and they are real pros. From a disposal replacement, to a clogged dishwater line, all the way to a major piping replacement, they arrived on time, did a great job and explained all the options/costs before any work was done. And i really appreciate that I can trust them to work with my tenant on site. Thanks very much!

I highly recommend Joel from ACE Plumbing for any trenching or plumbing project, regardless of size or complexity. He recently played a crucial role in completing a large, time-sensitive trenching job for my 400-amp panel replacement project, and his expertise was absolutely invaluable. Joel is not only reliable and efficient but also quick to resolve unexpected challenges, keeping everything on schedule.

What sets Joel apart is his ability to simplify even the most complex situations. His solutions were practical, cost-effective, and executed with exceptional quality. I’m extremely grateful for his professionalism and the excellent results he delivered. If you’re looking for someone you can trust to get the job done right, Joel is the person to call.

HIGHLY recommend! Justin was so helpful - great at communicating what he was doing and why, and so efficient in getting to root of our issue and fixing it quickly. We've worked with other plumbing companies in the past, and this was such a pleasant surprise. I can't recommend Ace highly enough!

Bill at Ace Plumbing was amazing! He completed a backflow test for me and made the whole process easy and stress-free. He called me multiple times to keep me updated on his arrival time, which I really appreciated. He was kind, sweet, smart, and very knowledgeable. Super professional and efficient I highly recommend Bill and Ace Plumbing!

We had a backed up drain and toilet leakage in our unit, and Ace was immediately responsive and sent Dominic out to us within an hour of our call!

Dominic was quick in his diagnosis, easy to talk to as I peppered him with questions to better understand the situation, and very efficient and thorough with the work.

I felt the pricing may have been a bit high, but it's likely in line with the initial quotes you would get from other plumbing shops in San Francisco, and well worth it when factoring in the speed and reliability of the work.

Would definitely recommend Dominic and the Ace team!