Plumbing reviews in San Francisco, California

We contacted Ace Plumbing because the drainage from our gutters was plugged. They were able to schedule service within a few days. Jim arrived promptly and worked hard and patiently for 4-5 hours. He was able to unclog the drain that was years in the making. Great service!

Mark called almost immediately and was professional and helpful.

Eric was professional, explained everything thoroughly, and worked efficiently.

Despite the situation that required me to call them, they were a pleasure to work with.

my particular plumbing person NAMED Sean is very professional and very prompt at servicing my WATER FILTRATION SYSTEM. I have enjoyed this service for over 8 years. Extremely satisfied.

We have use Ace Plumbing several times for a variety of issues and have always received timely and great service. They often complete the job for less than the original estimate. One of the plumbers, Dominic, just came over to connect our new refrigerator to the waterline (which Best Buy failed to do after five days) and completed the job in less than ten minutes at no charge. Great service!

Ran into Armando from Ace Plumbing on the way to do some errands and scheduled an appointment for 15 minutes later to fix my clogged bathtub. I had tried to fix it myself, but there are some tight turns in my tub drain and I didn't make much progress on my own. He fixed the issue quickly, did a quick cleanup and a test to confirm it's draining well (whirlpool formed to drain a couple inches of water). He was also able to give good advice for some questions I had about remodeling the bathroom and updating some of the plumbing.

Two thumbs up. Ace Plumbing was great! I called on Saturday afternoon and the technician was here by 5:30 pm. Exactly the service I requested and he did excellent work. He was polite, knowledgeable, and efficient and he fixed our leaking toilet. Thanks so much!

Ace Plumbing in San Francisco was responsive, professional, and easy to work with. Mario was especially courteous. They addressed our issue efficiently and resolved the problem without any hassle. Happy to recommend them.

What a great group to do business with. Fast, professional with an amazing attention to detail. Working with Dominic was great as he was very communicative and patient in explaining all the details for the project.

We have been using Ace Plumbing for several years for our 3 unit building in SF. We have used them for smaller jobs like interior drain cleaning, garbage disposal install etc. as well as sewer lateral replacement. They have been very prompt in sending someone out (almost always the same day) and reliable in their work. We have been very satisfied overall.

Our boiler broke, leaving us without heat and hot water several days before Christmas. We had never dealt with Ace before, but they responded immediately and professionally. An experienced plumber came out and spent several hours fixing the system, which saved us from suffering with no heat throughout the holidays. We very highly recommend Ace!

I came back from vacation and saw our water heater tank is broken and has a huge leak under the tank. I called ACE plumbing team immediately, and Mike help me to send someone at our house to take a look on our water tank. I meet with their technician Jonathan R, and his coworker. He inspect and checked the old tank and recommended to buy the new one. He went out and buy me a new water heater tank. This is the second time I’m calling ACE, I truly appreciate this business. Always kind, quick, so helpful, and they saved my house to not have huge water damage. Thanks to all your staff. Cheers 👊🏽🙏🏽

Great customer service from the call in to the onsite technician. They sent their guy out to our unit (Jim) and he didn’t see an issue that he could fix so he didn’t fake a repair just to charge us. They were honest in every aspect and we’ll definitely use them again.

My shower drain plugged up unexpectedly On an On a Holiday and flooded my bathroom floor and into the living room. I couldn’t even get the trap off the floor to get to the drain pipe.
Because it was a holiday I called the next day and they set me up with a workmen Carlos by the early afternoon. He came in assessed the situation and had the tools to clear it.
My only problem was that I think he spent a little over a half an hour doing his job and it cost me $400. I know plumbers are expensive And I haven’t used one in a long time, but it seems pretty outrageous that even though he had the skill and the tools that would cost Me that much.
Otherwise, I was impressed by the speeding list of their response and the professionalism of their work

Inspection to determine if I have a broken shower pan. Couldn’t find issues as now, but offered clues if future rain arrives. Ace will send someone out immediately to determine the water damage. Love the honesty and sincerity!

I had an outstanding experience with Josiah this past weekend. I called him on a Saturday with an urgent issue (no hot water), and he arrived promptly to take a look at my water heater. After examining it, he explained that it needed to be replaced and walked me through what to expect.

Even though he normally doesn’t work on Sundays, he made an exception for me and showed up first thing the next morning with a new heater. He installed it efficiently and professionally, and what really impressed me was that he waited in his van afterward to make sure water heated properly and that I had hot water before he left.

Josiah’s professionalism, responsiveness, and genuine care for the job were truly above and beyond. I was completely impressed with his service and would highly recommend him and ACE plumbing to anyone needing reliable, high-quality work.

We had a clogged kitchen drain.

Technician Carlos arrived and fixed the problem in short order. He is experienced and went right for the correct solution. No complications or upsells.

He wore shoe coverings and kept our house clean.

Recommended.

Ace Plumbing & Rooter, Inc. provided fast, professional, and reliable service. The team was knowledgeable, courteous, and explained everything clearly before starting the work. The job was completed efficiently with great attention to quality. I’m very satisfied and would highly recommend them for any plumbing or rooter needs.

We've been choosing Ace Plumbing for over a decade now and continue to trust them to take care of our plumbing because their plumbers have always been prompt, cleanly and helpful. At our most recent service to have a new faucet installed, our service technician also saw that our dishwasher drainage hose was too long, leaving a dip in the hose where sediment and. bacteria could gather and they fixed it for me quickly with no extra charge. With service like that, we're sticking with Ace Plumbing.

Very good service! I called up Ace asap for a drain pipe cleaning. Eric responded swiftly,and assessed other issues as well. He snaked the pipe and cleared the clutter. Bad way to start my new year but appreciate Ace for the hard work and dedication during the holidays! 5 stars all day!! Thanks Eric 👍

We needed a fix for flooding in our kitchen sink cabinet. Carlos came and was efficient, kind, and straightforward. Within 2 1/2 hours, he fixed the problem and corrected all the misery we've had with a 20 year old faucet and 30 year old sink, for a reasonable price. We always use Ace Plumbing and they always provide the best service.

My experience is with Greg. TRUE professional, he is simply great at what he does. I own a multifamily property in San Francisco and will be using Greg/ACE as long as they are around! 5 Stars.