Constraction reviews in Santa Rosa, California

I am so impressed with this company. From start to finish, every point of contact was professional and thorough. Customer service and follow-up is excellent. The work was completed on budget and on time and every single person I had any contact with was knowledgeable, polite and competent. I would never hesitate to recommend them!

ARS is a great roofing company. I reccomend them for all your roofing and gutter needs

I called about an urgent leaking roof issue on a Saturday morning. ARS arrived quickly and worked efficiently to repair the leaks. I am very pleased with their service.

I had ARS install a roof jack to vent my exhaust fan in my remodeled bathroom. They were easy to deal with, reliable and did a good job. They are experienced in dealing with HOAs, which was a plus for me.

ARS Roofing did a great job cleaning our gutters and doing moss removal on the roof. We recommended them to our neighbors as well. Great company.

A Professional, punctional high quality roofing and gutter company! Working with ARS allows you to get all your roofing and gutters needs handled with out the haste, their emergency repair service can handle any of your leaking issues timely and Efficiently. This is the company you need to call for all your roofing needs!

ARS had great customer service and responded the next day to a repair request. They showed up early and billing was easy. Lastly, It was really nice having someone answer the phone and be in contact during a weekend. All in all, I would rehire them for future work.

Letitia is an amazing Buisness owner, her crew is courteous, timely, proffesional and above all quick to respond. My recent roofing issues were immediately addressed and repairs were prompt and solved my issues. I will be contacting them in the spring for a complete reroof of my home. Want 5 star quality, contact them today for amazing stress free experience

ARS Roofing exceeds all expectations. We worked closely with Letitia on 2 projects, and she is wonderful to work with as are her roofers. Would recommend ARS highly!

We hired ARS to clean and screen some problematic rain gutters and it was a breeze from start to finish. One call, an inspection visit and their crew showed up on time and finished the job quickly, and left no trace behind. Great company, I'd highly recommend.

You’ve been there... it’s the first real rain of the season, you walk into your beautiful office, and there’s a leak! I called ARS, get a live person, she takes the details, assures me their scheduler will call back today.

I figure if I’m lucky it will be much later as I’m likely one of many that need an unexpected fix revealed by the rain, still during high construction season. Within the HOUR I received a call. She lets me know it will probably be tomorrow unless today’s scheduled calls all go smoothly, then there could be a chance today. Surprise! Before noon Rafael calls, says he can be there by 2 if that works! Talk about under promising, over delivering! Inspected the roof found the tiny spot letting water run in, fixed it fast!

This is a great experience to have just once, but we’ve been fortunate to have had that same delivery of service the first time we ever reached out to ARS - last year, and that repair is still going strong. Love they are fast, polite, do great work, no attempt to upsell other unnecessary services. You need new construction, gutters, solar, or a repair? Call ARS!

ARS is the best—a woman-owned, local business who I highly recommend. I referred a friend to ARS for a new roof and they did a great job! ARS made me look like a hero to my friend. Thank you, ARS!

Worst roofing experience I've ever encountered. After several phone calls to ARS office, the work was finally completed several months later. During the time ARS was doing the complex we live in, they were using our electricity to run their equipment, without asking first. The new gutters did not match the existing gutter location. ARS staged a lot of their equipment, misc. saw blades and their trash, in plain view, where it still sits, to this day, 6 months later, in the complex parking lot, not to mention us having to pick-up roofing nails, daily, off the pavement. Worst roofing contractor ever!

Woman owned roofing company, what could be more better than that? Oh wait a roofing company that actually responds, delivers great customer service and suburb quality! ARS is our all time go to roofing contractor, I am a GC and I come across a lot of roofing situations that I know needs an eye for detail or even simple roof tarp/patches. They can do it all. Any solar needs, go to them too, I have come behind so many solar companies that have caused more damages to roofs because they are not roofing contractors. Leave it to the professionals to do, ARS!

ARS was quick to send out on estimator and the worker that came out was very fast, but upon completion of the work, it was not as nice as I expected. I was never completely pleased with the work, as some of nail holes were un-filled and some of the sheet metal repair looked rushed and puckered and poorly sealed. Later, upon cleaning out my gutters, I took pictures and got the courage to reached out to the owner to explain my frustration and share pics I had taken. She explained that she had already fired the guy who came to my home that day and she agreed that the work was not up to her standards as well! She offered, a more than fair partial refund and even offered to have a “great” crew come out to redo the work for free. I appreciate that the owner stood by her company.

We are completely pleased with and very happy about our new ARS roof! The crew was wonderful...professional and very careful. We highly recommend ARS Roofing!

ARS Roofing not only saved the day for me during last year's storm but followed through with a full roof replacement that had a few unexpected challenges. The team (office and onsite) were always professional, kept me informed of when they would be onsite, and took the time to show me where the source of damage was from the storms and how they were ensuring the issues would be resolved. First rain after the replacement I was a bit nervous ... but everything stayed nice and dry inside. And the cherry on top, the gutter guards mean no more squirrel peanut shells clogging the downspouts!

I've had the pleasure of getting to know ARS Roofing's owner over the past four years, and I can honestly say that there is no one in the trades more passionate about roofing than she is. Letitia and her team at ARS Roofing embody the community values you'd hope for when entrusting a business to work on your home. If you're looking for a group that will care about you, your well-being, and the longevity of your home, then I definitely recommend calling ARS Roofing.

I HIGHLY recommend ARS! While visiting my aunt last winter her bathroom flooded. First thought toilet was leaking so called a plumber. Upon further investigation water was coming down wall onto floor due to a clogged downspout and rain. I needed a miracle to address the emergency before I had to leave, Christmas week, with a forecast of more rain. In first call to a local roofing company I was told the soonest opening was February. I asked if they could recommend anyone (I was not local) and they suggested ARS. Thank goodness! Letitia returned my call promptly and was able to get a crew to my aunt's house that afternoon! She was understanding, helpful and extremely knowledgeable (side note - Letitia also trains tradespeople and runs charities). Oscar and Mario came within several hours and cut back vines that had grown onto the roof, trapping leaves the length of the gutter. They could not have been nicer and also repaired part of gutter that needed support. Such relief to get that fixed for my family and avoid a much bigger issue. Destiny in the office was also helpful regarding invoice payment. Again, I HIGHLY and whole heartedly recommend ARS! Thank you Letitia and team!

I have known ARS for a long time and have had many community interactions with them. When covid hit, like a lot of us, we decided to update the house. The tile roof needed to be updated, new gutters and gutter covers. I called Letitia and she had her team get right on it. We got the estimate quickly and then decided to make it happen. Roof was done first, then the gutters and covers. When they removed the old gutters, poor construction from when the house was built, revealed issues with part of the roof and the damage as a result, ARS let me know, showed me the options and we went ahead and had them fix it all. Well worth it! It looks great and their team made it easy!

ARS Roofing is a class act. I had them come out to give me an estimate on my new home in Rohnert Park to clean my solar panels. The estimator who was very professional had pointed out to me that our rain gutters and a defect when installed. I immediately called the builders and they came out and fixed it under warranty. If it wasn't for the detailed inspection of ARS Roofing I would of never found out about this until it was too late. Thank you for all your help ARS Roofing for ensuring my roof and solar panels are working soundly!!! I've since have recommended ARS Roofing to all my neighbors and family.