Constraction reviews in Santa Rosa, California

4.7 based on 489 reviews Back to the listing
    5

    From start to finish an amazing and satisfying experience with ARS. Their inspection and proposal was prompt, detailed, and competitive. While they’re a busy company they were very responsive to our request to schedule us as soon as possible. They job was excellent and their crew so friendly. Our premises were spotless after they were done. When we have to replace our roof we won’t go anywhere else!

    5

    We used ARS and had a very good experience. It was during the time when it was difficult to get a roofer to even return a phone call, but ARS had a real person answering phones. And even though the list to get our roof done was long, we were guaranteed to have our leaks addressed until it was our turn. And that is exactly what happened. We had 2 minor leaks patched asap during the heavy rain season and then got our roof done over the summer. Next rainy season, the new roof performed perfectly. All of the ARS people were very hard working and professional. We are extremely happy with our new roof, which has a life time warranty. It was a tiny bit extra to have the materials and labor covered for the life time warranty, but we felt it was worth it because we do not want to re-roof again!

    5

    I made the mistake of not using ARS Roofing when I replaced my roof...fast forward 5 years...I had a roof leak that I noticed 30 minutes before I was set to leave for the airport for a 13 day trip. I called the emergency line, the owner called me back personally to assure me that they would be to my house that day. I left for the airport knowing the issue would be handled, and it was. They texted me photos while I was on my trip to assure me that patch was made and set up a time to come do the full repair. Lesson #1: Hire ARS in the first place to do the roof. Lesson #2: Emergency services/repairs top notch.

    5

    These folks are absolutely the best! From their field technicians to the owner of the company - hands down complete professionals. They were so diligent in finding and repairing our roof and eliminating our leak. I would definitely recommend them for all your roofing and gutter issues. Call ARS!

    5

    ARS was very helpful when my insurance tried to scare me. ARS helped me to realize I don't actually need a new roof (amazing, since I figured they'd push to sell me one)... They can do a maintenance service for me to get me back in good standing with the insurance. I so appreciate their honesty and help!

    5

    ARS has been one of the best companies we’ve worked with since buying a house. Getting a new roof is a huge financial decision and I wanted to go with a company that would do it right the first time and that’s exactly what we got. The companies communication is top notch. Everyone I’ve spoken with at this company has been patient and kind. They will even have someone come pick up things from you if you need them to. And the owner is an absolutely lovely woman who personally comes by to make sure the work is done and done well. I HIGHLY recommend ARS for your roofing needs.

    5

    ARS was very professional and installation was done to our satisfaction. Letitia helped with the roofing selections and it turned out fabulously! We recommend this A-1 company to all our friends and associates. They did a fantastic job! Thank you ARS, keep up the good work!

    5

    I was experiencing a leak in the roof over my garage. ARS went above and beyond my expectations to get this issue fixed. They were completely booked and still made the time to come fix my leak in December before the rain started coming. That consideration alone was worth me giving them my business. But on top of that every employee is so nice and friendly every step of the way. It was a painless process from inspection to project completion. And now I can rest easier knowing my roof won't leak during these crazy storms. Thank you ARS!!!

    5

    The BEST Roofers in Sonoma County without a doubt! They focus on providing quality products and services that no other roofer can beat. Literally raising the ROOF! Letitia is such a great woman and will take great care of you and your roof. Not only will she take care of your roofing needs, she also gives back to the youth and her community with her non profit foundation, the LIME foundation. Not only do you get your roof fixed, but you help support your community and the future youth in the trades as well!

    5

    The ARS team is well put together, they know their profession, they stand behind their products and continue to always support the community. I am proud to have partnered with them on several projects and look forward to continuing in support of the LIME Foundation.

    5

    All the people who work for ARS are stellar. Every crew member who came on site did a fantastic job, were polite, respectful and communication was spot on. We had needs that needed to be addressed and they were taken care of with the utmost professionalism. Letitia Hanke's company is amazing. I have worked with other roofing companies and by far, ARS out ranks them all. The communication is the #1 priority and this company has that. The roof looks incredible. They had to prepare it for solar and put in a new roof like never before. Highly recommend ARS roofing for all your roofing needs and prep for solar panels. 10 stars, Excellent!!

    5

    We engaged ARS to replace the roof on our home in Marin County, in preparation for a solar panel installation. Everyone we worked with at ARS, from Letitia (the owner) to Bret (the estimator) to Destiny (the office manager) to the installation crew was professional and communicated clearly.

    Our home is large and split across two-and-a-half floors on a steep hill. There are many segments and pitches to the roof; it's not the easiest home to re-roof. ARS did a fantastic job. The new roof looks great.

    During the project, we noticed some debris accumulating around the house as a result of the roof work. When I brought this up to Letitia and asked her to make it a priority, the team cleaned up the mess and then made sure to check the site every day.

    I would recommend ARS to anyone looking for a reliable, efficient roofer.

    5

    The entire team at ARS was a pleasure to work with. The ground crew was friendly, cleaned up the job site daily and were very respective of the small streets and limited parking in the neighborhood. And the results - we love our new roof, gutters and downspouts, such an upgrade! We recommend ARS to anyone with roofing and gutter needs.

    5

    The team at ARS did a fantastic job replacing the roof on our 100 year-old craftsman house in Santa Rosa, replacing an aging tar + gravel roof with a new shingled roof. The upgrade enabled us to have a dry roof over our heads, and a new solar installation. When we had questions or concerns, they were responsive and prompt at addressing them. For example: after the installation, we noticed some issues with the gutters that needed to be fixed. They came out within the week to address our concerns, and we're happy with the results. We'd recommend ARS's work to anyone who wants high quality work done to their house.

    5

    We are 100% happy that we chose ARS Roofing to re-do our roof! They did a beautiful job, and were totally respectful and good-natured, as well as being obviously highly skilled and experienced in their trade. We really appreciate their integrity and professional skills, as well as the sparkling clean, fire-safe beauty of our new roof. We highly recommend ARS roofing!!

    5

    Before hiring ARS, I looked into three other companies. It was clear by the other websites, reviews and price quotes that ARS was the company to choose. Plus a woman owned business - I knew the job would be high quality and I was right. The workers, Pedro and Juan, were delightful, hardworking and very responsive to my questions. Pedro used a specialized magnet daily to check for nails that fell into the yard when the old roof was taken off. The roof not only looks great but it comes with a transferable warranty if we were to sell. Lastly, I can't say enough about owner Letitia and her office staff. Professional and fun. What more could you ask for?

    5

    ARS Roofing did a great job for my real estate client. They cleared gutters, removed moss from the roof, and removed a section of gutter for facia repair by another contractor. The crew was professional and my client was so pleased. Thank you!

    5

    ARS Roofing was hired to replace our commercial roof. We were in a pinch given our closing date for a new building. They were by far the most responsive with our initial request for a quote and onsite inspection. Their turnaround time on questions is immediate, if not within a few hours. They kept us involved every step of the way and hit their due dates as expected, even with the unpredictable weather we have experienced. Each person I came in contact with on her team had the same excellent customer service approach and follow through. I didn't have to ask twice on anything. The owner, Letitia was involved throughout the process, which was a nice touch. I can highly recommend them and look forward to working with them on our maintenance contract.

    5

    We replaced house and garage roofs in Bodega Bay. Beautiful job. Owner came to site to help pick color. Fast and expert crew. Done before expected day. Perfect clean up. No damage to anything. Work was as promised. Highly recommend.

    5

    I can’t say enough great things about ARS Roofing in Santa Rosa. When I needed help with my roof, they went above and beyond to assist me. Not only did they help track down the original permits for my roof replacement (which was crucial for my insurance purposes), but they also consistently ensure my roof is in excellent condition.

    Their team is professional, knowledgeable, and genuinely cares about their customers. When friends and clients are looking for a roofing recommendation, I always send them to ARS.

    5

    Although it took a long while for ARS to schedule a date for our roof repairs (mostly due to weather), it was worth the wait. The work was done to perfection, the crew was polite and cleaned up all evidence that they'd been there, and even took care of some issues that were not on our contract - they went above and beyond