Plumbing reviews in Torrance, California

4.8 based on 1151 reviews Back to the listing
    5

    They were able to send someone to my house same day! Got the job done in a couple of hours. Great service. Highly recommend. Will use again!

    5

    Tony and his crew replaced a sewer line for me. They were professional and their service was top notch of the best quality. Highly recommend them for all your plumbing needs!

    5

    Drain City Plumbing was fast, clean, professional and affordable. Our pressure regulator blew and the whole house was rattling from the excessive water pressure. They came, knew exactly what it was and fixed it that day. My heroes!!

    5

    Richie detected a leak in my drainage pipe that had baffled many plumbers, American Leak Detection, and engineers. Vicente's crew worked hard & fast and got the job done. I recommend Richie and this crew to everyone.

    5

    Great job on my repipe and shutoff valve install. All workers were super clean, respectful and had timely responses to all questions.
    Also helped with financing!! Highly recommend them.

    5

    My experience with drain city plumbing was amazing! They were able to fit me in to their schedule very quickly.. office dispatcher was very helpful and was able to answer all my questions and assigned a very knowledgeable plumber (don’t recall his name) that completed the job in a timely manner.

    1

    I was contacted by Drain City Plumbing after I made a request through Fixr for a plumber to come look at my running toilet. They scheduled me for an appointment later that day for a FREE estimate. When the plumber arrived, he fiddled with the mechanism in the toilet and appeared to fix the problem. I suspected that the problem was more involved than what he did, but as he was “the professional,” I trusted him. He then asked for the service fee of $60. Since I thought he had fixed it, even though he was supposed to supply a FREE estimate, I agreed. He asked me how I would pay for it. When I told him by credit card, he offered me a $20 discount ($40 charge) if I paid him with cash to avoid the credit card fees. I agreed, and even gave him $50 to split the difference.
    A few hours later, the toilet was running again. He had not fixed it. I called to schedule a return visit, and I was scheduled for two days later between 10 and 11 am. The plumber did not show up. I called again to find out what happened, and was informed that I was not on the schedule for that day(?). We rescheduled again for two days later. Again, no one showed up or called.
    At this point I have cut my losses, and will have to chalk it up to experience. Drain City Plumbing got me for 50 bucks. Learn from my mistake.

    5

    Last night wind blew out our hot water heater pilot light. The heater is outside in a spot that makes re-lighting difficult. I couldn’t get it to light. Tony came and within minutes had it lit. I expected the weekend charge-up but $85 seemed reasonable on an early Saturday morning. He was friendly and prompt. I’d use them again.

    5

    Great service and professional crew... They came and took care of the leak and made everything look like they were never there...

    1

    Terrible customer service. And Juan the plumber did not keep his word. He said if the snaking of my kitchen sink doesn't work, I will not have to pay. It worked for 1 hour and I contacted him. I never got my money back. He said the problem was bigger and I would need to have a pipe changed, so why not be honest and refund me my money or even offer to put it towards the bigger job. He sent out two young non-experienced guys 10 days later and they opened the sink line and said, "yea it's a bigger problem".... lol, I think I knew that already young boys!!!! This company has zero customer service experience and are out for the customers money, not longevity business

    1

    Our initial experience was excellent. However, after the work was completed, we discovered that the three hot water heaters installed by Drain City Plumbing were not up to code. More importantly, the installation failed to resolve our primary concern — the lack of on-demand hot water. We would not recommend this company as a plumbing contractor due to their lack of follow-up and poor communication both during and after the installation process.

    5

    Did an extensive job replacing all of the piping both inside and out plus installing a new water heater. They completed the job in a timely matter, were professional, friendly, answered all of my questions and cleaned up each day. Reasonable rates and I would use them again.

    5

    Tony is a total professional. He answered the phone when I called, made time to give me an estimate, undercut all other company estimates, was here with his crew on time for 5 straight days, worked clean, left no mess, and even made several trips back just to make sure that everything was working properly. We are extremely happy with the repairs that Tony and his crew performed, and I would recommend Drain City to anyone looking for fair pricing and professional resuts.

    5

    I received three responses from my request on Angi's list. Tony from drain City was the fastest reply but he was also friendly. He came out to do my estimate the following afternoon and early the following morning he and his crew were early and quickly replaced my water heater. Friendly, fast and reliable - solid work.

    5

    Tony did a lot of work for us, new water heater, fixed leaks and plumbing, and has did general maintenance on our water line to fridge. He was prompt, very communicative and transparent, and found pricing to be fair for the work. Will definitely use as our go to plumbing team here on out. Highly recommend

    5

    I needed the plumbing moved to fit our new bathroom vanity and some shower fixtures fixed. Our friend recommended Drain City and I couldn’t be happier. Amazing experience from start to finish! Tony and his crew are the best plumbing company in town—no question. Friendly, honest, hardworking, and extremely skilled. They went above and beyond and made the whole process stress-free. If you need a plumber, don’t waste your time calling anyone else!

    5

    Drain City Plumbing was my final choice after getting several bids. The price was fair because the fix ended up being more extensive than we thought. I was quoted some ridiculous numbers by the other companies. Tony's crew worked efficiently and smoothly getting a large job done in two days. Great guys. We have some other things we need to do and we’ll use Tony and his guys again. Highly recommend.

    5

    DRAIN CITY is the plumbing company to use. They replace my tankless water heater at the best price around. They completed the job within the exact timeframe they quoted we’re on time and cleaned up. They were user-friendly and professional throughout the entire process. I would definitely use them again and highly recommend them to anyone needing plumbing work done.!!

    5

    We used Elite Detection to find our slab leak and reroute our cold and hot water pipes without replacing our flooring. They were professional and explained every step to us along the way. I cannot say enough about this company. They are simply amazing!

    5

    From Monica in the office to Cory in the field, the communication at Elite is top notch! They sincerely want to locate and stop all leaks. Cory took the time to search for the leak and explain what was going on. I truly appreciate his expertise and highly recommend Elite Leak Detection.

    5

    10 plus service: from Monica at the front desk to Cory who came to service us. He is knowledgeable, on time, courteous, patient, well spoken, worked through the process and helped us solve our 2 year + mystery. I will recommend Elite Leak to everyone.