Appliance Repair reviews in Van Nuys, California

Always outstanding! Best techs who perform necessary services and do not upsale. Always on time and communicate status.

Fast service! Responded to my needs within 1.5 hrs. So overall, I recommend this company for anyone who needs fast and reliable service.

Awesome Service and Reasonable Prices. Thank You Arthur ! Fixed our front load washer and ordered parts for the icemaker.

Tech arrived on time and was courteous. Repair was more than a new dishwasher so offered suggestions on where to buy and what brands

Even though my 30 plus year old GE refrigerator couldn't be fixed because parts don't exist, Arthur was extremely professional and should I ever need an appliance repair man, he would be the one I request.

Thank you HPS Appliance Repair!

Artur went above and beyond to diagnose and fix the issues I had with multiple appliances. I never felt like he was trying to upsell me. Genuinely wanted to help and make sure everything was perfect. Thank you!

I recently hired HPS Appliance Repair for my LG refrigerator issues. Their service was prompt, efficient, and reasonably priced. The technician Arthur was knowledgeable, quickly diagnosed the problem, and fixed it with expertise. I highly recommend HPS Appliance Repair for reliable appliance repair services.👌

I recently used LG certified HPS Appliance Repair service, and WOW, now my washing machine works as better than before. I couldn't be happier with the results. The technician was prompt, professional, and had my machine up and running in no time. Fair pricing and responsive, excellent service. Highly recommended!👍

I recently had an issue with my LG dryer, so I contacted to HPS Appliance Repair. From the moment I made the call, I was impressed with their professionalism. The technician arrived promptly, and it was evident from the start that they approached their work with extra care and a wealth of knowledge. The technician thoroughly examined my dryer to diagnose the issue. He explained the problem to me in clear terms, which I appreciated as it gave me confidence in their expertise. He had all the necessary tools and replacement parts on hand, which streamlined the repair process.
What truly stood out was the technician's attention to detail. He not only fixed the heating issue but also performed a comprehensive check to ensure the entire appliance was in good working order. It was evident that they took pride in their work and were dedicated to providing a long-lasting solution. My LG dryer is now working perfectly, and I couldn't be happier with the service I received from this company. Their combination of extra care and great knowledge truly sets them apart. I wholeheartedly recommend their services to anyone facing appliance problems – you can trust them to get the job done right.

HPS Appliance Repair technician arrived on time and gave me a quote for my repair. I was called three days later and was told my parts had arrived and they could complete the repair the following Friday. Repaired my issue and cleaned up after himself. Will definitely use them again if we have any appliance issues. Great job!

If you want a company with top notch expertise, experience, knowledge, professionalism and honesty, Air Flo Company Inc. meets that criteria without a doubt. I have used their services many times and they never disappoint. Having a reliable, trustworthy company for your home or business needs in this day and age is no small matter. I highly recommend them!

AirFlo Company was extremely responsive and professional. They repaired our oven quickly and efficiently, and even followed-up the next day to ensure all of our needs we met. I highly recommend this service.

I had my two burners on my BBQ/Grill that stopped igniting, I am a type of guy that likes to do it myself, however not on my Viking appliance since its not my expertise. Initially I called Viking directly to see if I had warranty on my Grill, they said I was out of warranty but please contact our Platinum Service Company Airflo. I went online to read the reviews on this company too assure I will be in good hands, its an expensive unit I have. Come to find out the only few bad reviews I saw was about the credit card information the company request before setting up an appointment. I am surprised some people had a problem with this due to the fact that it has become a normal business practice for a lot of business's. To be honest I had to give my credit card information to my Barber when I booked my appointment, so this was not something unusual to me. The rest of the reviews mad me feel confident in making my decision to go with this company. I was not skeptical to schedule my appointment, I had a very pleasant visit by Yuriy who was very knowledgeable and professional, I highly recommend this company without any doubt.

Poor Service and Discrimination
If I could, I would give negative 100 stars.
I am writing on behalf of the owner (who does not speak English) to file a complaint.
About nine months ago, the owner requested their technician to replace the range hood switch. The technician installed the switch incorrectly, upside down, and it barely worked for a while before failing again. At the time, they promised a one-year warranty.
Nine months later, the owner contacted them again to fix the switch. The same technician came and, instead of honoring the one-year warranty, demanded additional fees.
I called their headquarters to complain on behalf of the owner, and a lady received my call. She lied, slandered, and discriminated against the owner and me.

On July 22, during the first call, I expressed dissatisfaction with the technician and requested that the one-year warranty be honored. The lady agreed but stated:

1. The owner chose the cheaper non-original switch, not the original one, which is why it was installed incorrectly. Their technician informed the owner, and the owner agreed, so it was not their fault.
2. The owner does not speak English, so it was his responsibility to have a translator. The truth is, the owner used a translation device and communicated smoothly with the technician. However, he could not read English letters and therefore could not identify the switch was installed upside down immediately.

When I asked for the price of the non-original switch and the original switch, the lady said she would consult with her manager. Two days later, she called back and said that the original switch had been installed initially.

If it was the original switch, why did the technician install it incorrectly? Why lie and slander the owenr by saying he chose the cheaper switch and agreed to it? The owner does not speak English, but he used a translation device and had no communication barriers. Why blame him for not speaking English? Is it that people who do not speak English do not deserve fair treatment and service?
About 10% of the U.S. population cannot speak English fluently. Do these 30 million people deserve to pay over $500 for an original switch installed incorrectly, upside down and only to be blamed for not speaking English? This is blatant discrimination.

Logan and AirFlo were fantastic! On time, friendly, and fixed my client's Viking cooktop. I highly recommend!

I recently had a problem with my Viking microwave oven. Alex, the technician from AirFlow, was prompt, professional, and really knew his stuff. He was very knowledgeable and did a wonderful job. My family has been using AirFlow to fix our refrigerator, stove, oven, and outdoor grill over several years. They've always been responsive and reasonable in their fees.
I highly recommend AirFlow for appliance repair.

I called Lynx to get the best local company to service my Lynx BBQ. Lynx sent me to Airflo. I called Airflo and Alex came to diagnose the issues, order the parts and return to bring my BBQ back to life. Very knowledgeable, very efficient and very nice people. I recommend Airflo highly.

They were very responsive, explained the issue, ordered the parts and the job was complete with 100% satisfaction within a few days. The technician explained the repairs and gave some pointers on the future use of my oven/range.

Airflo understood my need to get our fridge repaired asap. The technician was very skilled and completed the repair very efficiently. I would highly recommend this company. I was very pleased w all aspects of their performance. The technician who came to my house was very friendly, explained all parts of the process very well and completed the repair neatly and accurately.

AirFlo responded to my request for service by the next day! Their technician, Alex, was very knowledgeable and resolved the issue right away. He made sure to protect the floors and equipment, and took the time to be thorough. He also shared some very helpful tips on how to use the appliance. Thank you AirFlo!

We have a 23 year old Viking refrigerator that has been serviced over the years by AirFlo. Happy to say, they’ve kept it running and in great shape all this time. Saving, rather than replacing, is so much better for the environment!