Appliance Repair reviews in Denver, Colorado

BUYER BEWARE - GET A SECOND OPINION! Sad to say this company is very disappointing. The technician went to the wrong address when I wasn't home, conducted a diagnostic of someone else's stove, made me pay him over the phone for his call-out fee of $160, and then gave us a quote for $1200 to fix the wrong stove. The technician realized his mistake and did finally get to the correct address, but failed to conduct any diagnostic at all and told us we needed a new stove because the replacement parts were "too expensive". We received a second opinion from a separate company who actually performed a diagnostic of the stove, and it turns out we only needed one new part that cost $15 to fix the issue.

I called Mr. Appliance and they came out the same day. My technician, Jamie, diagnosed and fixed the problem quickly and efficiently. He was very professional and reliable. I would not hesitate to call Mr. Appliance for future repairs.

Jamie was great and knowledgeable however the company charging $300 to replace a fuse is truly absurd. Had I known that I would have gotten a new LG microwave for $250.

Mr Appliance was fantastic! Specifically the tech Steve needs to be noted. Steve was very thorough and really great communication. And just an overall nice guy. Highly recommended if you’re looking for a reason reasonably priced very responsive Appliance Repair company ask for Steve you won’t be disappointed.

Ryan was fantastic! Knowledgeable, personable, and efficient. He had the part my dryer needed on hand and within an hour my problem was fixed.

Reasonable price considering they were at my house within 3 hours of my call. Very helpful and informative. I appreciate the tech going through the problems and letting me know step by step if there would a change in cost and explaining pissible issues.

Oleg was my technician and I had a fantastic experience. He was polite, knowledgeable, respectful, and efficient. I’m very pleased with the entire process!

The first time we used them it took them four visits and a supervisor coming out to resolve the problem with our fridge not cooling. I appreciated their effort so I called them when our Samsung dryer wasn't working well. Two visits and $500 later they were unable to resolve it. The tech refused to listen to the video I had of the noise it made, said he had never worked on a model of dryer like this, and had to call his supervisor on several occasions. I noticed within the week that my dryer light now didn't work and they said it would be another diagnostic fee and repair cost even though the likelihood they caused the issue was quite high. Eventually I had enough of the light not working so after some research I opened up the top to access the wiring myself assuming he didn't reconnect it and sure enough, that's exactly what was wrong. While mistakes happen, their attitude and continued inability to do things correctly is unacceptable and I don't recommend them.

I recently had the pleasure of working with Mr. Appliance of Denver and I couldn’t be more impressed with their service. From start to finish, they were incredibly knowledgeable, professional, and prompt in answering all of my questions. I called when my dishwasher’s center arm broke off. They asked some key questions and were honest and up front about rather or not repair was the best solution for me. They even gave me recommendations on good replacement brands that had fewer repair issues. I appreciate their expertise, efficiency in responding to my needs and their honesty. I will definitely be using them again for any future appliance repairs. Highly recommend!

Friends told me that Mr Appliance was the best company to contact if you need help repairing an appliance. My expectations were pretty high. Your team exceeded my expectations by a mile. They were professional, thoughtful, respectful, and friendly. This service was exceptional.

Jeremy arrived right on time. I love that he put his shoe covers on right away. I do not allow outdoor shoes in my home.
I had already purchased a part, which he installed and it took care of my issue. Less than 30 minutes and it cost $223. I wasn't too pleased about that however it is what it is. He did a great job!

Mr. Appliance does a too-notch job on diagnosis and repairs. Super convenient to schedule and great communication throughout. Ryan is a very personable and qualified professional.

I want to say a huge thank you to the company! They are professionals in their field! I recommend them to everyone. You can truly trust them!

If I could give them 6 starts I would. Very kind and took the time to explain the problem. They also are prompt and respectful of time. Chris was my technician and he was outstanding. This service was paid for by another vendor who was servicing my dryer vent and broke my dryer.

Start to finish a fantastic experience. Had a trifecta of appliances crap out on me (thought my wife was sabotaging to get new everything🤦‍♂️). Jeremy was awesome! Super thorough and had an answer for everything. Can’t say enough about his customer service and the experience I had.

Go somewhere else!

Nebraska came to fix an error message on my dishwasher, did it by watching the same video I did. Pulled out the machine and said well nothing is wrong. Apparently he didn’t check the water valve in the back because I had a $1300 repair to my hardwood floor after his visit. Given the huge nature of the repair I had to do to my floor I wanted my $175 back or at least a credit. Couldn’t get a hold of Dan the owner after two weeks of trying.

Please note the business owner’s reply is wholly inaccurate.
Yep standing water in the dishwasher but not outside of it. No water damage anywhere. No seal replaced, only cleaned. Valve was ordered (not in stock)..,.but never installed because when Mike your lead tech came back the flood had just occurred post the visit from Nebraska.

So floor damage happened only after first visit. Confirmed by floor company that damage was due to the one post Mr appliance visit.

$1300 of damage with no refund, no credit, or even a phone call back from the company.

Bad work, bad customer service.

Upon the recommendation of others from the Central Park neighborhood of Denver, who advised me to use Mr. Appliance Denver. I was very happy with the ease & timelines of making an appt online to fixing the heating element if my stove/oven. The appliance repairman was respectful of my property without me having to tell him to cover his shoes, his knowledge as a repairman, his efficiency, thoroughness and his ability to explain the diagnosis & measures toward fixing my heating elements on my stove/oven. I highly recommend using this company. They also provide a 1 year warranty on parts. There is a $149 diagnostic fee so my entire bill was $375 for diagnosis, parts & labor; competitive, if not a bit better than others.

I’ve had Mr. Appliance out to my house a few times to fix issues with my dishwasher, refrigerator, and most recently my washing machine. Exceptional service—these guys are responsive, professional, and efficient. Most recently, a part broke on my washing machine three days before Christmas. Chris, the technician, showed up promptly, identified the issue, sourced a replacement part, and had us all fixed up within a few hours. Highly recommend Mr Appliance.

I was so impressed when Mr Appliance of Denver was able to troubleshoot my clients oven. Three other repairmen had been out, and all had said that it was an electrical issue. We came out and tested the electrical and there were no problems there. Mr Appliance's technician identified the problem in about 20 min and all for a very reasonable fee.

Christopher was the tech that came out for servicing and he was great. Personable, got the job done & provided recs since I’m new to the area! Highly appreciated & would 100% recommend!

Easy to book and were able to get out with a day notice. Ryan, the technician, was very professional, courteous, and helpful. He explained the repairs as they were discussed and showed me to validate. Will 100% use again and recommend. Thank you!!