HVAC reviews in Loveland, Colorado

I own a property in Fort Collins that I rent to local students (go Rams!). I live in Idaho though, so when the shower stopped working, I called Jake and the team to come out and get the water flowing again (college kids need showers). I was initially quoted a little over $600 for the job, but since Jake was able to fix the issue for much cheaper, I saved almost 50%! What's more, we had trouble locating the water shutoff valve, but Jake was a kind, patient professional every step of the way. I just can't speak enough to the integrity of the team. They could have easily charged me double for a job I wasn't available to physically be there to see for myself, but they did the right thing. That speaks volumes to me, and it means so much to know they're going to take care of the people they can't meet, in addition to the ones they can. I highly recommend
Jake, Bob, and the team, and I would call them again in a heartbeat--no doubt about it!

Called Bill to come out to fix our furnace which had stopped running. He promised to come out first thing the following morning. He didn't arrive at the agreed time, so we called to find out when he'd get here. He apologized . Fair enough, I get my calendar messed up often enough too. He was honest about the mistake when he arrived, found the problem, clogged filter, made a couple of helpful suggestions and was done in no time. He was a great help, had an excellent approach and did a professional job. Highly recommend Bill and we'll call him next time we need HVAC work done.

I was very satisfied with my overall experience. The technician showed up on time, inspected the clogged drain in question, and gave me a fair estimate prior to starting any work. The Technician was able to remedy the clog almost immediately and graciously adjusted the price because the job took so little time. From there I was also shown how I could better access the drain, should a clog occur in the future and I wanted to attempt fixing it myself. For me, it was a pleasant experience from beginning to end.

Good Guys Plumbing have terrible communication skills. When you first call it is like you are directed via a call center and the person just takes details. A 'skilled plumber' then sets a time for consultation and promises an emailed quote before any work is completed - this is false. Repairs were done to a rental property of ours without our consent and then the tenant was asked to pay. We have still never seen a quote, nor had a bill/receipt for the work completed. I have emailed 4 times without response and called (to the same call center) twice and promised a return call......and still nothing. AVOID AT ALL COSTS!!!!

We had a problem with a valve and pipe coming loose in our upstairs shower. To fix it, I was afraid we'd have to go through the tile or have to come in from the wall behind it, which would necessitate re-drywalling, etc. Matt from Good Guys figured out a way to fix it without doing any of that, and all for a very reasonable charge. I will always call Good Guys from now any for my plumbing (and HVAC) issues. Thanks!

I only have good things to say about Good Guys. Our furnace broke down on a Friday night and the next morning a Good Guy came and fixed it. They are competent, fast, knowledgeable and at last, but not least, very reasonable in costs.
I highly recommend them.

We just had our furnace and air conditioning replaced and we are very pleased with the job. The technician, Rob Quinn, was on time, meticulous, thorough, pleasant, knowledgeable, and clean. It was also the best price among 4 proposals.

Our AC crashed mid July and with 3 St. Bernards it was imperative we get it fixed relatively quickly. I called several places and anyone who would get us in quickly wanted at least $75.00 just to show up. These guys came quickly and with a great price. We don't have a lot of money since I'm a full time student so they accommodated our price budget by showing us what we could do and letting us do the work even though it meant they got LESS MONEY. AMAZING I will likely use them in the future. FYI: The tech Jake was awesome: showed up on time and was very friendly.

Just moved into a Fort Collins condo. Knowing the value of a working furnace as winter approaches, I called Good Guys for a service check. Bill came within a day and found problems that a replacement motor will solve. Can't say enough about his good service and highly recommend Good Guys!

I recently used Good Guys to do some work on a house that had not been winterized properly, the work was done timely, however the plumber left a leak in a pipe and my house a total mess. The plumber had walked around the house with muddy shoes, leaving mud and water everywhere. There was work done in the crawl space and insulation was removed and not replaced but left on the ground in the crawl space. After several attempts to contact Good Guys to fix the leak that was left, I did not receive a return phone call and had to hire a different plumber to fix the leak.

I have used Good Guys for both plumbing and A/C issues. Both experiences were great. The techs were polite and informative and did not pressure for unnecessary parts or labor. I am a very happy and comfortable customer.

Great experience from start to finish. Jediah worked hard with our Home Warranty company to make sure we were taken care of. He provided us with options of different systems to choose the best option for our home. Our system is quiet, and works great. The installation was done in a day. Definately good guys!

Words literally cannot express how happy I am with Good Guys Plumbing. I had some horrendous drain backup/ clog situations and Matt came out the same day. Matt ran into some problems of his own as this was a bad situation, but his persistence in finding a solution paid off. Matt did not want to make holes in my wall if at all possible, even after I told him to go ahead and do it. Matt would not give up and bingo, paydirt. I am one happy homeowner and a new steady customer of Good Guys Plumbing. Good work, and please keep it up.

My old boiler quit soon after Christmas. Good Guys came out to my house way out in the foothills and installed a new, high-efficiency unit. Stayed until 6:30 on New Year's eve to make sure it was perfect. Didn't charge a premium for that service. Can't say enough good things about their knowledge, punctuality, and work ethic.

I don't usually take the time to do this but I had a very poor experience with Good Guys Plumbing. They charged 800$ more for the service than any other company in town and then the owner hung up on me when I tried to talk to him about what cost so much. They also could not give me a break down for the cost. Ultimately, it was my fault because I didn't call around first. It was bad timing where I was at home alone and my basement was flooding and didn't have time to get quotes. In the end I have to take the blame myself because I really should have called to get quotes first. Overall I would definitely not recommend them for not only the cost but also the horrible customer service. I don't think I've ever been hung up on before and I think that got me the most.

When our water main line burst and flooded our basement, the "other guys" gave us a quote that was WAY out of our price range. We called Good Guys and got a quote that was 1/3-1/2 the price, and the job was done the next day. We were so grateful! Good Guys has earned our loyalty!

Fast forward two years, Good Guys comes through again. Efficient, friendly, honest and timely.

BAD GUYS! Shockingly bad company. I was struggling with a leaking toilet and Good Guys came out to "help". Curtis spent less than ten minutes in my home, and told me some pipes had to be replaced, and charged me $60. I asked if he could check the pipes first and he said "I have to get to another call, this was just a service call to look at the problem." But he hadn't actually looked at anything and couldn't show me why my pipes needed to be replaced. The same information could have been exchanged over the phone, and I had waited 4 days for that pointless and expensive 8 minutes. The company who actually fixed the problem for me the next day (without replacing any pipes) told me they had been cleaning up after Good Guys for years, and that many people had paid Good Guys a lot of money to replace perfectly sound pipes. I got off very lightly indeed and I am very grateful. Steer clear of these rip-off artists!!!

Second call was also very favorable. Technician arrived at the agreed to time and also called to tell he was on his way. Jacob went through the system and said what the issues were and provided me ways to save money. Slight billing issues that was resolved by Matthew over the phone.

The thermostat was not working in the house that I rent to my daughter and her roomates. They had no heat. I live out of town and did not know who to contact. I found Good Guys and their positives reviews online. Good Guys went to the house and quickly solved the minor issue and did not charge me. I will definitely use Good Guys in the future and will recommend them. THX

I work with Bill on a professional level and I couldn't say more good things about the guy and about his company Good Guys Plumbing, Heating, and Air Conditioning Repair. Super trustworthy, and really just wants to do a good job and keep his clients happy. I would recommend Bill to any of my friends and family member for Fort Collins Plumbing, Heating, or Air Conditioning services. This guy should be your top choice for these services in the Northern Colorado region.

Our furnace stopped working overnight, and with the outside temperature at 18 degrees, by morning our house was at about 54. I called two larger firms in Ft. Collins and was told the soonest I could be scheduled for a service call would be the following afternoon--obviously unacceptable. I then called Good Guys, and within one hour, a technician had arrived, diagnosed the problem, and replaced the faulty igniter in our system. The fee was very reasonable, and the technician very competent and friendly. I will gladly call on Good Guys again, and highly recommend them.

Matt and his crew were top notch. I reached out late on a Monday, and by Tuesday at noon my water heater was replaced. They did excellent work, and more quickly than I ever could have imagined. I will definitely be using them for any future needs. Highly recommend!