Concrete Contractor reviews across the US
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Had a great experience with Olshan!
We live in Buda, just outside of Austin and noticed issues with our foundation. We had several pylons installed to support the home.
The team consisting of Joe Garcia, Nicholas Macios, Gabriella Garcia, Carlos Soto, and Caldelari Mucio were outstanding! They worked quickly, efficiently and professionally to ensure the project was completed on time, maintained cleanliness, and ensured no damage to other areas of the home.
Definitely recommend if you’re having foundation issues! -
One of Olshan’s core values is integrity—and I found that to be 100% true. Jared, a certified structural technician, came to inspect my home for foundation issues. He was right on time, very professional, patient, and informative. He explained everything clearly and offered honest solutions without any pressure. It was a great experience from start to finish. I look forward to working with Olshan again in the near future!
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The work done by Olshan was excellent! When they jacked up the house the cracks in the ceiling sealed back up! It was a great experience from sales all the way through the week of the project! I was kept informed by Andrew my project manager all the way through by texts and with pictures. He was awesome! The house is was left clean and things were moved back where they could. Highly recommend you call them!
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From the moment they arrived, the team at Olshan made sure I felt confident in the work. They walked me through each step of the repair process in clear, understandable terms, showed genuine respect for my home, and left the site tidier than when they began. It’s rare to see such a professional, considerate crew. I’m very satisfied with the end result and happy I chose Olshan. Highly recommended!”
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The crew was awesome. The lead was Jeremiah Pantoja and his crew Adrian Sams, Jaime Zometa, Pablo Lopez and Wilmer Tinoct were very professional and explained everything. I could not have been more satisfied with their stop of work. The last day I ordered Pizzas for them and the were very appreciative.
I would also like to mention the Ken Alic the technician that came out and gave me the quote. He took his time and sat down with me and explained everything that would happen and helped me make the best decision for my house. I would definitely recommend Olshan to my neighbors. -
Jason Martens at Olshan did a very thorough assessment of our home and took the time to recommend the *right* solution—without nickel-and-diming or pushing unnecessary work. I truly appreciated his integrity and honesty; it was clear he wasn’t operating with a “quick sale” mentality, which is rare and refreshing.
Jason was polite, friendly, and extremely knowledgeable. He patiently answered all of my questions and provided clear, straightforward information so I could make an informed decision with confidence. If you’re looking for someone you can trust to do the right thing, Jason is exactly that person. -
Recently during a time sensitive option period, Jason was able to work in an appointment for a client to give an informed, foundation inspection despite a busy schedule. Jason was thorough in his assessment and was able to clearly explain his findings. My client left with the knowledge of things to watch out for given the age of the home and what warning signs should prompt a call back. Thank you Jason and Olshan's for the informed performance opinion allowing my client to move on with confidence and an understanding of what to expect to budget should future adjustments be needed!
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They were quick and professional. Took a little going over the site afterwards to clean up and there was one edge that had some unfinished bits but overall quite satisfied with the work by Jose Guerrero and his crew.
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Last week Olshan came out and repaired the foundation on my home. I was so impressed with Sarah Landry who provided a thorough inspection and quote. She explained every step of the process, answered of my questions and their price point was great !
Additional thanks to their crew (Gerald, Victor Puente, Eduardo, Fernando, Johnny, Victor and Alejandro) who completed the entire project in two days and totally cleaned up everything after the project was over. I was so pleased with their work. -
We hired Olshan to repair two exterior slabs adjacent our pool deck that had sunken/pulled away from the pool's perimeter due to improper drainage. The engineer who quoted the job was very professional and friendly. The technicians who arrived on the day of the repair were also friendly and on-time.
The repair process was quick and unobtrusive to our quiet neighborhood and the technicians cleaned up after themselves.
Details:
One of the two slabs were successfully lifted to it's original elevation but cracked in several locations as a result of the stress. While I understand how this can happen, the technicians left these cracks untreated which will lead to issues later since we're in a freeze/thaw climate. In order to lift this large slab, they drilled several holes throughout the slab to inject foam (this was anticipated). These holes were filled with a flexible, self-leveling compound but care was not taken to avoid overfilling or color matching. As a result, our stamped and colored concrete slab now has gray dots disrupting the appearance that have a rubbery feel and vary in size and shape.
The second area was directly adjacent our pool and had separated by more than an inch in several locations (see photos). The technicians used the same technique but were unable to get this slab to move at all. However, they did crack the slab in multiple locations, also leaving these cracks unaddressed. These injection holes were also filled in a similar quality (see photos).
After their unsuccessful attempt to lift this slab the technician approached me to ask what I wanted to do about a particularly egregious gap that we'd hoped would close but didn't close at all. I asked him if he could fill it with the joint compound but he said that the stuff they brought wouldn't do vertical gaps and that he'd try but with a disclaimer that it could make it look worse. I then told him to leave it and that I'd deal with it myself.
I then called the sales engineer who I had originally consulted about the project and explained the situation. To this, he said something along the lines of "that's concrete. You can't make it move if it doesn't want to". Frustrated, I thanked him for his time and paid the remainder of my bill.
A few weeks later and now the foam residue from overflow has dried and discolored leaving the slabs looking modeled. The foam residue is a yellow-brown color similar to that of urine.
As someone who works in concrete and facilities management, I am very disappointed. I had high expectations and am left feeling like I should have done a lot of the work myself. The value of the work executed did not match the cost of this service.
Disclaimer: Olshan has contacted me in an attempt to resolve the issues as a result of my review. They offered to repair their mistakes but there was no mention of any monetary recompense. I am unsure if I want them to do further work on my property. -
Jared Dobbs and his trainee, Nate inspected our home this morning to determine if we had any foundation problems. They were polite and professional, explained their process clearly, and were thorough in their inspection.
When they were finished, they went over their findings in detail. Fortunately, they determined that we did not need repairs at this time. They recommended that we continue to monitor going forward.
We selected Olshan because of their long history in the industry and their reputation for quality work. We are glad that we chose them. Jared and Nate did a great job and reassured us. It is important to work with the best. Small wonder that Olshan has been successful for nearly a century. -
Great experience from the beginning to end. Was very easy to schedule the consultation on the website and was able to get scheduled without a long wait time. Cameron came out to do the original measurements and inspection and was super kind and helpful with the questions I had. He was also very kind and understanding with my toddler, showing him the equipment and socializing with him as he got the inspection done. That goes a long way in my book. The crew that came out and did the work were amazing as well. Joe made sure to inform me when they arrived each day and kept me up to date on the process throughout. I can’t thank Cameron, Joe G, Carlos S, Edgar L, Antonio P, Roberto A, and Gabriel G enough for taking care of our home. It’s great having the peace of mind that it’s fixed and not getting any worse.
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12/21: (Since I cant add to the Williams review below) about 9 days after the work completed, my mulch is now sinking under my home about 9 feet from the front door. Looks like the hole was not properly packed. Way too many issues using this company so my next stop will be the Better Business Bureau. I just casually spotted this as i was walking to my front door after trying to fix the glued down rock walkway up to my porch. I wonder how many more surprises I’ll find that end up being hazards due to their work.
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We have been concerned that our foundation was shifting and requested an evaluation from Olshan Foundation Solutions. Michael Johns, Certified Foundation Repair Specialist, came to our home and did a thorough and comprehensive evaluation and review. He was very professional and extremely knowledgeable. He provided good explanations of his findings, addressed all of our issues and concerns in a succinct and concise manner, and answered all of our questions. His conclusion was that we did not need foundation repair services at this time. Michael is a valuable asset for Olshan Foundation Solutions. He represents the Olshan brand in a "first-class, top-drawer manner." We are appreciative of his honesty and that he did not try to sell us services we do not need.
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UPDATE NOW THAT WORK IS COMPLETE:
The crew had a BLANTANT disrespect for my property! Company compensated me $600 and paid for the after project plumbing inspection yet I have 2 patches in my garage where cement was jack hammered because they got “confused”, destroyed custom pathway, missing 4 landscape lights, broke retractable gate in interior of my house.
The Good:
1. Foundation is better. Some cracks are not visible anymore.
2. Technician (Sara), Production Manager (Gerald), Supervisor (Alex), and office staff (Marissa/Samantha) embody the customer service Olsham’s repeatedly boasted about. These personnel are absolute amazing and did all they could to rectify the situation.
The Bad:
1. My property was treated like a new build construction project. Zero regard for my property. The crew left the front door wide open during their lunch, ran a wheel barrel into the baby gate harness on the wall causing it to be stripped from the wall and damage to the wall. As we complained, the workers got worse, dragged their wheel barrels across my landscape rock walkway that did NOT interfere with with the job, tracked mud in my house from not covering their shoes, didn’t use a tamping took until my elderly mother asked them, left wide gaps between concrete walkway and landscape,moved gym mats and put them IN OUR GRASS without asking. Project manager (will) told us “it takes 7 days for grass to die” when my mom mentioned this. They discharged my garage opener without our knowledge. They had to get out of their vehicle to tell my mom they “put it in manual mode” when they saw her trying to operate the key pad. They didn’t tell us we needed to cover anything and got dust all over our garage day, Left trash in the yard after they left each day.
2.Caused a gas leak when they were putting the dirt back in. The gas flag marking were also removed by the crew (they casually stuck one back on the ground when we mentioned it)
4. Crew acted like it was an inconvenience to put wood over holes so we could walk by. They also said “no hable espanol” while laughing when we would come check on work (with the supervisor Jose/proceeded to laugh and talk in Spanish).
5. We were told there would be an English speaking supervisor on site at all
Times. Jose left one day for Atleast 1.5 hours leaving no one there for us to communicate with WHILE work was still performed.
6. Project Manager (Will) told me by phone, “I will eventually make it out to your house and we can talk more” when we were identifying issues/zero control over the crew and fed into their disrespect. He didn’t explain much/bothered we refused to do a final walk through IN THE DARK WITH PHONE FLASHLIGHTS to sign off on the job. He didn’t have the crew pack the dirty down.
7. Landscape rocks were redone (after we complained to the Production Manager) yet the rocks they used to fix it no where near matched. We were shown the tocks AFTER they had already started “fixing”‘what they destroyed. I no longer wanted anything to do with this company after all the other issues so I didn’t tell them to take the wrong rocks out. The next day, I slipped and fell on the rocks because the rocks are similiar to gravel and not river rocks. My previous landscape rocks were GLUED DOWN. Again, no care. Common sense would tell you to take a rock to match it. Rocks and tiny pebbles look completed different.
8. They broke a sprinkler and told us for 3 days it would be fixed each day. When finally fixed, they tried to tell me it spraying under ground was how it was supposed to be. They finally actually fixed it after again laughing and saying “no hable espanol” about me.
Work should always be up to standard… especially if it cost $100 per hole if they have to come back out to adjust your pilings after 1 year.
Enjoy the pictures of the lack of professionalism (taking a lunch break laying in my yard) and the work they thought was ok.
DO NOT ALLOW WILVIN OR JOSE ON YOUR PROPERTY OR CREWS ASSIGNED TO THEM. -
Les was the Technician that came out to evaluate my home. He was a really nice guy, experienced in foundation issues. He explained what was going on and how and what they can do to lift and support the home. I chose Olshan mainly due to the Cable Lock ST Plus System that they use. I feel that is a safer and more secure option with the steel and concrete, rather than just steel. The team did a great job and cleaned up afterwards. I even had the driveway lifted. Thank you Olshan! I can sleep better at night now knowing my house wont sink anymore. Living in Buda, this whole area is having foundation issues now.
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Honest and very helpful!
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Professional and efficient! Highly recommend!
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Great job on my house guys it looks great.
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Awesome work and great customer service.
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Will recommend to all. Changed my house back to my home. Thank you.