HVAC reviews in Cape Coral, Florida

Surfside came out the same day for our service call - in the summer in SWFL! The technician, Raymond, was very professional and explained to me everything he was doing and why. He went above and beyond and as a small business owner, I hope my employees are as polite and good to my customers as he was to us!

Our first contact with Surfside Heating and Cooling Inc was right after Hurricane Ian in 2022. We had no a/c because of flooding in the ductwork. Brian was so helpful and offered us a portable a/c to help us out until the repair was completed. He also installed the /c unit for my brother’s home in 2023 and just installed the a/c in our home in Fort Myers in spring 2025. They did an excellent job, were on time for the install, cleaned up after and the price was very reasonable. I can’t say enough about how awesome it has been to work with honest and reliable people that are employed at Surfside. Brian & Debbie along with everyone that is connected to Surfside are just great people!! Call them, you won’t be disappointed.

The team at Surfside are awesome. The techs were very helpful on helping me understand my equipment. How important it is to change my filters and have my unit maintained on a regular basis. The techs we very nice and respectful at my home. Very clean as well. I recommend Surfside for any of your HVAC needs.

Brian and his team are the most reliable, professional, and knowledgeable heating and cooling company in the southwest. We started working with them based on a friendly referral. Our relationship grew quickly after our first encounter. We’ve now completed several new installations, re installations and set up monthly service contracts with Surfside. Their expertise in dealing with the heat and humidity of the South Florida climate is exceptional! I would recommend them for all your air conditioned needs!

We have been using Surfside for several years to do our AC maintenance. Our system was getting old, and needed to be replaced. We called and had Brian the owner come out, he gave us a competitive quote, based off some others we had received, so we decided to go with them for a new system install. On the day of the install, the crew arrived on time. They were friendly, courteous then got right to work. They finished up in the afternoon, everything went smoothly. The crew cleaned up after them selves. We tested out the system, which worked perfectly. We would like to thank Rick, Dave & Nico for the excellent customer service, and the quality job!

great, honest, and professional company! they showed up within the hour of calling to come and look at the issue. i had them come out and install a whole new ac unit for my property. the whole crew was professional, respectful, and worked in a timely manner. highly recommend if your looking for any ac work to be done. they have been working with my family for years now.

I should have left a positive review a year ago when Surfside installed our new HVAC system, so this is a bit overdue.

When it was time to replace the unit, I did what I always do and got 3+ quotes to compare value and proposal strength. I actually ended up getting more because there was such a massive gap in what different companies were recommending.

Surfside took a completely different approach. The owner asked thoughtful questions, educated me on the market shifts (new refrigerant standards in 2025 and rising equipment costs), reviewed my existing system, and then made a clear, practical recommendation. The quote was competitive, easy to understand, and had more real value built in than the other four proposals.

Their unfair advantage is that they consistently exceed expectations at every stage of the buying process. They set realistic expectations, follow through on what they say, and they clearly hire great people.

Today, their service manager Dan came out for the annual maintenance. He was awesome—humble, genuine, and very knowledgeable. He even taught me more than I expected to know about turtles, which made the visit surprisingly enjoyable.

Thanks, Dan. And I appreciate you mentioning the service contract—another no-brainer.

My AC went out the hottest week so far this year! We called first class and they gave me an appointment window. Eric arrived within that window, was very professional and found the problem fast and had us up and running in no time. He showed us our options and did exactly what we asked and quoted us a price. It’s nice to find an honest company that does good work!

I got the typical 3 quotes you should get for any big purchase. And First class definitely came in the most expensive. About $1700 more than the other two quotes I received. But between the customer service of their sales rep Kevin, the length of their warrenties, availability of excellent financing, cost of ongoing annual maintenance, and brand of the actual unit itself, it made going with First Class a no brainer. They were the best in all of those categories. A couple days after my unit was installed I noticed the side of the unit in the garage that does the return for the cool air was gapping open. I noticed it on a Saturday. I texted Kevin and he responded quickly with instructions on how to get the tech guy out to my house. The tech guy came out within an hr and fixed the issue. It’s been about a week and half now since the install and so far I couldn’t be happier.

We knew our air conditioning was original to our house and started struggling more and more, so we called First Class. Kevin came to our house to do an EXTREMELY thorough diagnosis. They came within two weeks and installed a new unit, handler, replaced all of our duct work, and installed a second return in our master in five hours. Kevin came during the install and also to a follow up a week later to ensure everything was going smoothly. Everyone was super professional, the pricing was reasonable, and we couldn’t be more pleased! We will recommend First Class to everyone!

When we determined the need for a new home air conditioner we contacted four companies. Three told us the size of unit we needed based only on the square footage of our house. When Kevin, from First Class Air Conditioning came, he performed a manual J (a measurement of windows, amount of sunlight they receive, attic insulation, etc.) and determined the correct size air conditioner for the house (yes, it was different than the square footage bids and much more accurate). Kevin spent several hours, on two occasions, answering all of our questions, explaining different systems, their advantages, and costs. In the end, it was an easy decision to select First Class for our new system. The installation crew was efficient and knowledgeable. In a few hours the new air conditioner was in place and cooling the house. A week after installation Kevin returned to check the system, give additional instructions about the thermostat settings, and answer any questions we had about the new system. All together, we could not be happier with the new air conditioner and the friendly service of First Class. We highly recommend this local company and Kevin in particular.

The team at First Class is top quality, from the sales rep, to the office staff and the installation crew. First Class had been servicing our old unit, and it was an easy decision to go with them for the new one. They provided training for the thermostat app in a follow up visit to make sure things were running smoothly. Definitely a "First Class" operation!

I looked at 3 AC Companies prior to my decision to go with First Class.
First Class not only had the best price but also did a more thorough assessment Process. Kevin the estimator was very Professional and extremely thorough. The Install Process was on time and also very Professional. Follow up after the install also was excellent- once again Kevin O came by and re-inspected everything- went over the Warranty etc..
I highly recommend First Class- the name says it ALL!

Great experience from beginning to end. The team that installed were excellent and explained anything I asked. They left the project in good shape - clean and organized. Their was an issue with a breaker, but they addressed immediately and closed it out in a few minutes. Otherwise, it was smooth as glass. Professional oversight and great delivery followup. The new unit is great and matches the expectations set during the buying process.

Update: We continue to use First Class Air Conditioning for all of our HVAC needs, and I am always surprised that they far exceeds my (high) expectations. They truly are a FIRST CLASS organization that stands behind their product and service and operates its business with the highest integrity. The service manager Matt is passionate about his job and ensures that his technician always have the latest information. He is aware if they encounter issues and assists when needed.

Truly a first class company. Our air conditioner was not working properly in the first week moving to Cape Coral. We had contacted another company who tried to overcharge us and couldn't perform all of the services in the first call; they were not the best. We then contacted First Class Air who gave us a two hour window, arrived on time, were very professional, and fixed the issue at a fair price. The tech even provided us with some good tips in what air filters were best to keep our air conditioner working properly.

The team at First Class is "First Class"! Eric was honest and great at explaining what was wrong and double checking other potential trouble areas related that might cause an issue! They did such a great job we signed up for the regular service. Honest company doing quality work!

I had a new A/C installed last week along with all new duct work. The experience has been First Class from the beginning when Sarah called me to set up the installation dates. We got a really good vibe from Kevin, the salesperson when he came out for the quote. I know that is his job to sell but we had a couple of other quotes (one actually cheaper) but decided to go with First Class. The installers were great. Jonathan and Billy were the installers and there was another the first day that helped out- I can't remember his name. Anyway, just had the follow up with Kevin today who helped me get set up on my new WIFI thermostat. I definitely would recommend this business.

I spoke with Suzzie, the spokes person for First Class Air Conditioning and she was very professional. I liked the way she handled my call. I have an AC Unit that needs replacing urgently and she contacted Kevin, who promptly came over and gave us a FREE ESTIMATE. I came to First Class Air Conditioning because they had the most recent reviews in the area (Cape Coral) and I agree with the reviews completely. He gave our house a complete inspection and INFORMED me a COMPLETE list of what exactly was wrong with it and what needed to be fixed. Truly and HONEST person. Kevin informed me that either they will DO IT CORRECTLY OR NOT DO IT AT ALL. I appreciate the Honest review of our unit system. HIGHLY RECOMMEND getting an estimate from them before any other company if you ever need your AC Unit repaired or fixed. Very professional and an honest guy - 10/10 would recommend. Also, Kevin was able to temporarily fix my unit for free to get it working until I am able to get it fixed, even when I wasn't sure if I wanted service from First Class. He went the EXTRA MILE and I truly appreciate that.

First Class is a professional organization from top to bottom. They addressed and corrected an issue we needed resolved since our home was constructed. They completely redesigned, removed and replaced the entire AC system in a clean and efficient manner in just one week. Dave, Zach, Jorry, Frank and Brad are the best!

The Driver of this vehicle swerved into my lane, coming off of the highway onto Bonita Beach Road almost taking me and my truck out as I laid on the horn they did not swerve to correct themselves they just continued into my lane and made me slam my brakes

For years I spent hundreds of dollars for Best Homes to repair my AC since it was repeatedly breaking down due to the backwash of the drain tube. Best Homes offered an $800 unit that would alleviate mold and mildew inside the unit. That didn't make much sense to me to I called First Class. Jesse Shamp told me those $800 light units didn't work well. He cleaned and inspected my older unit, which he said was in good condition. Jesse said all that was needed was some copper liquid that would take care of the problem. Best yet, that liquid miracle was FREE. I will now be a forever customer of First Class and Jesse Stamp. He was honest, knowledgeable and kind. Jesse, you are my hero!!! My unit is working well, thank you!