HVAC reviews in Clearwater, Florida
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Zach just came out for my schedule Platinum maintenance. I've dealt with many AC outfits in my 62 years. He is absolutely a pro at what he does, VERY THOUROUGH!!! I would highly recommend this company!!!! Thanks Zach and be safe out there in that sun
...no joke! -
I am very pleased with the service received from Carr Air Conditioning & Heating. Carr was able to come out same day and resolve my issue at a fair price. Chris was my AC tech and did a fantastic job, even taking the time to explain the issue and review preventative maintenance steps with me. I will definitely use Carr again.
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We have used Carr AC several times and had a great experience each time. They were on-time, very thorough, and very professional. I also purchased a maintenance agreement with them and just had my first inspection. Chris came out and spent alot of time with me explaining what he was doing and even made a suggestion for keeping the outside unit from rusting. He was very knowledgeable and helpful. I would highly recommend Chris and Carr AC for any AC or Heating needs.
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Carr replaced all my duct work after I found out there was a lot of damage from rodents. They were super knowledgeable and they did a great job. They were able to get all the work done in one day, and had such great attention to detail. I highly recommend them.
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We've been using Carr for 17 years. January 2019 we needed a new air handler and condenser. They offered a few options and came in at a fair price. Chris did the installation. We just had the one year maintenance visit done today by Chris, and he arrived promptly at the appointment time with everything he needed. He's very polite, and explained everything he was doing and why. He's an ideal combination of professional, knowledgeable, thorough and friendly. We recommend this company to neighbors.
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I’ve been a customer of Carr for a year or so now, and I had one of my two air handlers stopped working the other day. I called Carr and explained the situation, and the gentleman who answered the phone diagnose the problem – directing me to the repair myself through photos the servicemen had taken of the unit (unbelievable!) and I fixed the problem myself in minutes. He could’ve just as easily sent a service crew to my house and charged me a couple hundred dollars, and I would’ve been thrilled by that - but he instinctually helped me fix the problem myself for free. Unbelievable service - you guys have a lifelong customer!!
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Our technician Chris was wonderful. He even took the time to show me some tips on keeping our unit working well. We have been very happy with Carr Air Conditioning including the purchase of our unit and responding to our service needs.
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Carr AC did a great job. They were quick in responding and coming out to check on the unit. Chris was very kind, professional, and friendly. He was very knowledgeable and diagnose the issue quickly. He was very helpful and willing to share a few tips. Will be using them in the future for any needs.
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I've used Carr Air for many years. They've always done a great job. Kevin is a great person and so is Gina who you'll likely talk to on the phone. Kevin hires good, honest employees. They don't try to sell you stuff you don't need. This is an honest company that does it the right way, being truthful with the customer on what they do/don't need. I just recently hired Carr Air to install a new unit. They were organized in setting a date/time. They showed up on time, did a great job, and had me up and running with a new system that same day. They knew exactly what the new code was and the city inspector gave them kudos on what a nice job they did when he came to check their work.
This is a good family-run company...I highly recommend them. -
My experience with Carr went very well. I needed a new system installed. I stopped by and met Kevin (the owner) to discuss. Chris came out within days to survey the situation, and offered his honest opinion, but there was never any pressure from Chris or Kevin. Within days I received an estimate from Kevin on several units. The estimate fell in line with the others I was considering. It wasn't quite the lowest (it was close) but I had a real comfort level with both Kevin and Chris. We made arrangements for the work to be done, and a three man crew spent a whole day here to complete. They were all neat and courteous. Explained things along the way, did a great job, and I had nothing to clean up. Also, I spoke to Gina in the office on several occasions, and she was very helpful and extremely nice to talk to. Overall, nothing but kudos for entire team at Carr. HIGHLY RECOMMEND!!!
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Chris was very thorough and fixed our AC issues. He explained all the work and was very helpful!
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Our A/C system was working properly but hadn't been serviced in many years and we didn't want to wait for a failure in July! Chris came out and did a thorough system check to insure max efficiency. Found a bad capacitor, showed me the readings on his multimeter, and installed a new one. This was a key component and probably would have failed at some point in July! LOL! Chris also spent time educating us on preventive maintenance techniques to avoid unnecessary service calls in the future. All for a VERY reasonable price! Highly recommend Carr Air Conditioning for your A/C or heating repairs. Thanks!
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We had some leaks in our ceiling. Did a Duke Energy check and found Carr through them. A tech came out and fixed the leaks in our ducts. That went well. So when we needed our yearly ac check we called Carr to come out. Chris, the tech was great. Very thorough check up. The best we’ve ever had. He was here almost 2 hours. Cleaned all the leaves out of the outside unit. Recommended a leaf guard to prevent this in the future. Felt he was very honest and caring. We have found our Ac company! Highly recommend!
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Our first encounter was with Zach to do an inspection through Duke Energy. He was very professional and efficient.
We then had Chris come to do a service call the next day. I can't say enough great things about Chris. He is beyond on top of his game, explaining everything step by step. Chris is extremely friendly, professional and makes sure he covers everything.
The company is very honest and doesn't over charge you. We have been stung very hard with other companies in the past, but not Carr AC. They are top notch!!! -
I found Carr through the Duke energy rebate program and wanted to make sure my duct work was sealed up prior to blowing in insulation. Zach came out and performed the testing and repairs and was one of the most friendly, professional, and personable guys I’ve had perform work. Him and Carr did a great job. Would recommend.
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Carr Air Conditioning & Heating is the best in the business! From start to finish it was a 10/10 experience, I called for a service maintenance, I was helped right away over the phone and they accommodated to my schedule. The best service technician I have ever met in any field, Chris, was on time, extremely kind, efficient and educational in helping me learn necessary measures to keep my AC unit running proficiently. I would recommend Carr AC & Heating to anyone and everyone and specifically Chris, although I am sure everyone within the company is as knowledgeable as Chris! I can not thank them enough for the service!
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Outstanding service! Chris came out the same day, quickly diagnosed the problem and replaced the fan motor. He was honest and straightforward and the work and parts were reasonably priced. Having previously purchased a service plan from them we also received a nice discount. Highly recommend!
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Carr Air installed and serviced our AC and in both instances they were polite and thorough. Chris was knowledgeable and on time. They offer great prices for their services.
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Chris was awesome! He was courteous, professional and explained everything to me. He did an excellent job in repairing our AC system and in a timely fashion.. Thanks again Chris! Job well done!
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We had a new a/c installed 2 years ago. They did a great job for a reasonable price. Every 6 months we have it serviced. Chris comes out and does an excellent job of cleaning and doing maintenance on our unit. He is so pleasant and efficient. We appreciate him.
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***DO NOT USE THIS COMPANY***
Do not use this company unless you like being stood up and receiving no communication, even after requesting a call from the owner.
Had my AC units checked out on 7/9/25 by Carr AC due to constantly running. Tech came out right away and looked at the units/serviced them. He stated we should sign up for the maintenance plan because we get a discount on the service call on 7/9/25 and two additional maintenance checks up throughout the year. Also scheduled a duct test through Carr AC prior to the call on 7/9/25. While scheduling the duct test they also setup a combustion test (which requires Duke energy to be present) at the same time due to having natural gas at the house. Appt was set for 7/25/25 between 11 and 1. I had to rearrange my work schedule to be present for the duct test. On 7/25/25 1 pm came around and no call no show from Carr AC. I called and spoke to Carr AC, Regina stated the tech was held up at the job before mine and didn’t know when it was going to be finished. I told her I understood that things come up but why didn’t I receive a call notifying as such….no explanation. She also stated they would have to reschedule the duct test (two more weeks out was the soonest date) because they had to coordinate between their tech and Duke energy again. I told her no thanks because I didn’t need another no call no show and also requested a refund on the maintenance plan I previously purchased ($618.50 including the call out). I also requested a call from the manager/owner. As of 8/5/25, still no call from the owner (Kevin Bone). I did receive a letter signed by Kevin Bone on 8/1/25 and check in the amount of $393.50 refunding the maintenance plan with $22.50 removed because this was the discount received on the service call on 7/9/25….still no call from Kevin Bone though. This company does not care about your time, they just want your money. I love small business owners and their companies just not this one….do better. You have been warned **DO NOT USE CARR AC**
UPDATE: Owner responded to my review about 5 hours after I posted it (see below), but still no call from him. As you can see Mr. Bone and his company take no accountability for their lack of communication and have no respect for your time as a customer. No attempt was ever made to give an updated arrival time or was I notified that my appointment would need to be rescheduled. It wasn’t until, CARR AC, missed the appointment window and I called for an update. I totally understand that things come up unexpectedly, what I don’t understand is why your company could not provide me a courtesy update especially when I was told (when I called) that the tech had been dealing with the previous customer’s issue all morning and you as the owner to this day still have chosen to not call me, after I had asked to speak to you. This speaks volumes.
POTENTIAL CUSTOMERS: Do yourself a favor and go with a company that will show up when they say they are going to or at least communicate they are running late. Not a company that is going to continue to pass the buck and think their time is more valuable than yours. SPEND YOUR MONEY ELSEWHERE.
Mr. Bone with your companies unprofessionalism and lack of communication, I am truly surprised you have been in business 30 years.