Plumbing reviews in Clearwater, Florida

4.7 based on 1437 reviews Back to the listing
    5

    I cannot say enough about the excellent service I received from Joe's Family Plumbing. I did my research on plumbing businesses in my area and read reviews before contacting them. I had a routine toilet repair scheduled, which suddenly turned into an emergency. Within 20 minutes of my call, Ronnie, was at my door. A 4th generation, beyond superb plumber, he knew exactly what to do and did it in record time. Look no further for your plumbing needs. Joe's Family Plumbers are 'first class' all the way. Thank you, thank you, thank you!

    5

    We could not have been happier with the service and quality. From the first call to the final clean-up, a good experience here. Ronnie Adams was our service provider. He explained what was needed to make repairs, obtained the parts quickly, and made repairs and installed them promptly. No-one cheers about needing a sudden plumbing repair...but knowing a quality firm to work with makes a huge difference. We won't hesitate to schedule again with Joe's Plumbing.

    5

    I was referred by a family member to Joe's Family Plumbing when needing a shower repair. There was a crew out to my house quickly. They were knowledgeable, very friendly, and fixed the problem promptly. The service charge was more than reasonable. I would certainly refer them to anyone who needs a reliable, cost-friendly plumbing company. Thank you, Jennifer, for all your assistance in expediting this repair.

    1

    Stay away!
    The toilet was installed incorrectly, not leveled, side to side nor front to back.
    If you do not want to sit sideways on your toilet, find a professional plumber!
    I am renting and owner said that he contacted Joes Family.
    On the second trip it was not leveled too, just added a bead of silicone☹.
    I talked to property owner, and he said that they contacted Joes Family without any luck so owner gave me a number to contact to see if I could talk to them. I called and emailed to Joes Family, but they said that they do not deal with customers renters☹
    Mean people!
    Payment received and now they do not want to come and fix it!
    The only thing that is good about Joe's Family Plumbing is the advertisement!
    WHERE YOU ARE ALWAYS TREATED LIKE FAMILY
    Probably they do lousy jobs for the family too.
    Will report to BBB.

    5

    I recently purchased a water heater, fully intending to install this myself. However, this is my first home with copper piping so I called around for installation pricing. One place I called quoted me $1k!! So, that made me reconsider professional installation.

    I was driving a couple of days ago, and pulled up behind a Joe's Family Plumbing van and called them for a quote. I was impressed with the family aspect, and the price was very reasonable. I got an appointment for a couple of days later.

    The plumber called to let me know he could come early. Ronnie arrived shortly thereafter and installed the water heater perfectly. He even let me watch and ask questions. Ronnie was very friendly and personable. We even talk about cars...

    I've got Joe's on my speed dial. Thank you for the GREAT experience.

    5

    We are beyond happy with our experience with Ronnie! If you are able to request a plumber, I would definitely recommend him. Not only did he repair a leak behind our wall efficiently, his conversations and stories were exceptional. He even made an ornament for us out of our patina pipe. He went above and beyond in every way and gave us a great deal on the repair that would have cost a couple hundred dollars more with another company. I will absolutely use Ronnie again if another issues arises!

    5

    Had an amazing experience during a stressful time with Joe's Family Plumbing. Had a high water bill tipping off a possible water leak. Joes Family came out immediately and located and fixed the leak. The technician was friendly and professional. Price was great!!! The office staff and owner both were a pleasure to work with as well. You can not go wrong with Joes Family Plumbing. Thanks for all your help!!!

    5

    I had called Joe's Family Plumbing to fix a leak in my shower and they came right out and did amazing work. They were there when they said and helped us out tremendously. Great people from the time I called in to the plumbers were all very professional and helpful in making sure all of our needs were met. Highly recommend

    2

    Review of Joe’s Family Plumbing: A Tale of Two Experiences

    My journey with Joe's Family Plumbing encompassed a range of services, from water plumbing adjustments and a slight toilet repair to the more complex installation of a water softener and natural gas equipment. The contrast in my experiences across these services is stark and worth noting.

    On the one hand, the work done on my water plumbing and the minor toilet repair, to a lesser extent, the installation of the water softener, proceeded smoothly. These tasks were handled with a degree of professionalism and efficiency that I had initially expected across the board. The straightforward approach and successful completion of these particular services provided a glimpse into the potential capabilities of Joe’s Family Plumbing.

    However, my greatest disappointment lies with the execution of the natural gas plumbing project, which involved introducing natural gas to my home for an instant hot water heater and a pool heater. This aspect of their service was rife with confusion, poor communication, a multitude on ongoing unsatisfactory inspections, and significant professional oversights that severely impacted the project’s trajectory and my satisfaction.

    The initial misunderstanding about the installation location of the hot water heater (in an indoor model, it’s designed to be designed INDOORS), the proposed non-compliant placement of the pool heater (only after gas has been plumbed to the property and it was clear the area previously proposed would not pass inspection), erratic scheduling, and a disconcerting lack of communication underscored a series of mismanaged steps in the natural gas project. Despite receiving an invoice for incomplete services and confronting them about the myriad issues encountered, the response was a disconnect within the company and a series of unmet promises.

    In an effort to resolve these significant inconveniences and missteps, I sought compensation. The offer of a mere $250 against the backdrop of a $3600 bill, in response to my request for a 20% discount, was both inadequate and disappointing. This experience with the natural gas plumbing starkly contrasted with the smoother transactions related to water plumbing and repairs, highlighting a disjointed level of service and expertise within the company.

    Choosing to decline their nominal compensation offer, I feel compelled to share my experiences to provide a fuller picture of what potential customers might expect. While portions of their service, such as water plumbing repairs, were handled competently, the natural gas project was marred by a series of failures that I cannot overlook.

    This review, therefore, is a tale of two experiences: one satisfactory and the other deeply frustrating. My ordeal with Joe’s Family Plumbing has been enlightening, underscoring the importance of consistent, professional, and communicative service across all aspects of a project. Based on my experience, I cannot recommend Joe's Family Plumbing for natural gas projects, despite the smoother execution of other plumbing services.

    5

    My experience was great from start to finish. The ladies in the office were so sweet and got me scheduled ASAP. Victor did a gas range change out for me, he was really nice and answered all my questions. So thankful to have a company I can trust!

    5

    We had an issue with the shower faucet, I called and they were able set my appointment up quickly. Today Ronnie came out and absolutely EXCEEDED my expectations! He fixed the problem and now it works better than it did before! We will NEVER call any other company again for our plumbing issues. Oh, and the price was very reasonable, if your not sure on who to choose take my advice and don’t hesitate to call Joe’s Family Plumbing- thank you so much Ronnie!

    5

    I had them come out to do a couple small jobs at the house and had no issues with the service, solutions, or price.

    5

    I used Joe's Family Plumbing services once again! Last time I used them for a Kitchen Faucet replacement. That was about a year ago. I had a great experience then, and decided to go with them again! This time I needed a Bathroom Faucet pipe repair / replacement etc. The Plumber that came out was Ronnie. He was very pleasant and knowledgeable. He did a great job and was a pleasure to talk with!
    And best of all, he charged me a very reasonable price for a job well done!
    I would defiantly recommend Joe's plumbing to everyone, and will use them again in the future for all my plumbing needs! Thank You!!

    5

    This company is family owned and fantastic! I have used them 3 times this year and all the techs are friendly and do great work. The prices are incredible. You feel like you are now part of their family after they leave your home. Thank you Ronnie for doing a great job on my kitchen faucet! I just want to say all of the members of Joe's family plumbing are amazing! I will never go anywhere else.

    5

    The tech, Bob, came on time. Very professional and friendly. Took care of my issue quickly and at a fair price. I will use Joe's Family Plumbing again in the future.

    2

    I had a negative experience with a hot water heater install about 3 months ago. I attempted to reach a resolution multiple times and was repeatedly told I would get a call back - I never did. The tech left standing water that destroyed some of our furniture and household items. I understand that flooding can occur during pluming work, but the tech shouldn't have left in a hurry, and especially should have ensured there was no remaining water to cause damage in our home. I talked to at least 2 people in the office over three different conversations who assured their prompt attention to the matter. Unfortunately I did not head back from anyone. This company has been doing pluming work for us for years, but I will be seeking other contractors in the future because of how poorly Joe's Family Plumbing treated this situation. I no longer feel comfortable doing business with them.

    5

    This truly is a family business. Started by the granddad. Their service is of that very hard working, high quality era. The people in the office are fantastic and fast. The techs who come to the house are courteous, friendly and most importantly skilled. Every time I have needed them for my little old 1953 home has been an emergency and they have made it as smooth and easy to deal with as I have ever experienced. I am so happy with this company. Just absolutely incredible!!

    5

    This company is amazing. Over the weekend I was walking down my hallway and felt a really warm spot on my floor. I quickly googled and everything said hot water pipe leak under the foundation. I called a company that came out and confirmed the leak, as everything else I read and talking to friends they recommended I repipe my house. Long story short, their cheapest quote was $17,000 w a new water heater.
    As recommended by a friend we called Joes family plumbing and they immediately came out and by the time they got there we noticed water coming up from the floors. They turned the water off inspected the rest of the house and gave us a quote. They gave us a quote and it was almost half of the other company. Oh I didn’t need a new water heater (shocker)
    Also the other company(and called a couple more) said it’s a 2-3 day job. I explained to Joes that I’m going through some medical things so they sent out 6 guys today and knocked the whole job out. So grateful for this company. Thanks so much again.
    The Sheridan Family

    5

    10 stars! 🌟 Above & beyond!
    I called this morning about a bad electrical smell coming from my water heater. I wasn't sure if the issue was with my fuse box or the heater since they are adjacent. The smell worsened through the day even with the fuse for the water heater flipped off. I called an emergency electrician and paused my need for a plumber thinking it had to be electricial. My saving grace was that the plumber still showed up. I don't recall his name, very friendly tall man with a beard. Figured out the problem very quick and solved everything for me! There was an internal leak that fried all the electrical components in our water heater. He went and grabbed us a new water heater and installed it for us all in the same day! Thank you x1000! We have used your expertise in the past and will continue to do so.

    5

    Juan is excellent! We are so impressed by our experience with this company. I thought I could remove the hair from our bathtub drain by myself and the plastic snake got stuck inside the drain. Juan came out to remove it and also replaced the stopper that has been missing from our tub since we purchased our home. He was very knowledgable, incredibly honest, and we felt so comfortable with him working in our home. We will definitely use Joe's again if needed. Juan is a great employee! Thank you!!!

    5

    Friendly, prompt and very responsive. Quotes were lower than competitors and they were clean & helpful.