HVAC reviews in Hollywood, Florida

I have known Martin for years. When another A/C company sent by my Home Shield Warrantee created a problem instead of fixing it, Martin explained what happened. Quality solutions that don't require repeated calls and charges. He is bottom line focused and gives you the information you need to decide the best course of action for the long run.

Good work and good people. Glenn was knocking at my door right on time
He was friendly and quickly assess the situation. In addition from the moment I called
I was communicating with the office tracking the visit. Thank you

The worst customer service I´ve ever experienced. Both the technician and the customer service representative were extremely rude with me. Over four days with no A/C, I have been more than patient with them while they should be accommodating. I DO NOT recommend them at all.

Called to get warrenty work done on my Carrier AC. Fast, inexpensive and easy to deal with. Turned up on time as promised. Work clean with profesional techs. I just found my new AC company for home and business.

I have used this company for about 3 years now. They have always done a good job at a fair price and the service guys are really nice and always on time. The lady who answers the phone could be nicer though!

Called at 9:02 am and Pete sent out Rob & Charlie to take a look at my failing unit, they started taking out the old one and they delivered the new Rheem 16 seer 3 ton unit. Rob and Charlie had it done by the time my wife got home from work..!! Great job & in a timely manner.!!

Rude customer service , hung up on me called back didn’t answer.Tld me they only install the ones they have and didn’t let me even finish talking.

Great overall experience, have been using them for about 5 years. Always have come on time the day of. Respectful, clean. They respond immediately & are fairly priced. I have had nothing but good things to say.

Professional, speedy, great customer service, owner Pete is super nice, and they sell high-quality units at a great price.

There is a reason they are rated #1 on Angie’s List 🏆

3 years ago I had my air conditioning unit replaced by a different company (after hours) that did a very bad job, I called Courier and they gave me few companies that they recommend and I picked CAPITAL AIR-CONDITION it was the best decision I made, they were very professional and a lot of knowledge, and they didn’t even charge me!!!!!

Technicians are good, when they show up. The office clerk/receptionist has an attitude. They do not seem to care about their customers. In short… Untimely, rude and unprofessional. Would not recommend.

I recently retired from a house flipping business and built my forever home. New construction requires several stages and inspections, if one part is delayed, the whole thing is delayed.

James and team are flat out the most professional, friendly, on-time contractor I have ever worked with... and I am old lol. Not only did every stage pass inspections, the inspector actually said “they did a really nice job on this”. Power got turned on to the house yesterday...and here they are today firing it up!

This is my first 5 star review... because up to now, no one has been that good. Bam!

THANK YOU James!!!

Very nice and trustworthy family owned company, provided service twice and both times they showed up on time. They were honest with the condition of my units and performed the required maintenance without trying to up sell me on something I do not need. That’s amazing In So FL!

This place is an absolute JOKE and doesnt even deserve one star. A young punk kid showed up to my home last appointment of day on a friday and was more interested in starting his weekend than doing his job. Tinkered with unit for 10 mins, told me it was working fine and wouldn't do anything else prompting my high desire to kick the brow ring clean off his face. Unit NEVER cooled down and we were left with no AC all wknd because that same person was obviously on call the following day and ignored both of my calls where I was told by after hours answering service that I would be called back immediately. So glad to have found someone that did the job right and it definitely wasnt capital air!! The girl(s) that answer the phone was a lil B too and needs an attitude check. What a circus of clowns to NOT be trusted.

Had a very minor problem that could have been resolved over the phone. Instead they made me wait over night and charged me for the service call. That said they were responsive, but they could have done better by doing the right thing. I've had other more positive experiences with these guys that would be 5 stars

After shopping for both recommendations and then searching through the recommendations, I found Capital AC to be the winner of them all. No deposit was asked for, service was always prompt, courteous, and intelligent (they listened to what I was asking for), they offered an option that was an additional 1/2 ton of AC for small dollars more. Pricing ended up being the best also which made the experience outstanding. I wish all businesses were this good. Thank you Capital Air!!!

These guys are super honest & gave me very fair pricing on AC maintenance. I was disputing a charge with my landlord and they went beyond my expectations to write a report on the condition of the AC unit. Honesty is hard to find in South Florida so I highly recommend Capital Air!!

Capital Air disposed of my old A/C system and installed a brand new Carrier 4 TON 16 seer condenser unit and handler. They had the system up in running in about 5 hours. Very satisfied with the customer service, professional, straightforward and explained everything I needed to know to maintain the unit for many years to come. Thanks again Pete & team!

I used CA for several years, always keeping them as my go to whenever I needed service in SFla. I really don't have much to complaint about the actual work done.
However, I will never recomend anyone do business with this company. They failed to fill the permit with the city and when it came time to sell my property this became an issue.
The owner of the company was contacted and the response that I experienced was sub human in nature. This man was extremely rude, and foul. Yelled on the phone all the time using horrible language. To say extreme unproffesional would be a severe understatement.
The fact was that it was the company's fault that the permits were not filed when the job was finished. It was on them to do this on a timely manner. I hired them, and made darn sure they were paid on time. Matter of fact, I had to call in to make sure I received the bill and paid it. It was his duty to jump as high as possible to make things right.
Stay away from this horrible "person" and his business.

My air conditioner died. Capital Air sent someone right out to quote a new system. Chris not only gave me a good quote for a new system, he spent a couple hours getting the old system running so we would have air until the new unit was installed the next day. The installers, Rob and Steven, were professional, friendly, and efficient. They even did a great job cleaning up when they were done.

Capital made up for a slow start and did a good job on my repair. They even had to make a return trip at no charge due to the unit shutting itself off as a protective measure. They renewed my belief in their company as being one of the best. Thank You Capital Air Conditioning.