Appliance Repair reviews in Jacksonville, Florida

Exceptionally rude. I called and asked for a price quote/estimate. I was happy to provide my dryer model number for the quote, but they said they weren't going to take the time to look up parts and hung up.

Unprofessional Service, Poor Communication

I had a terrible experience with Adept Appliance Service. The technician showed up unannounced to fix my washing machine, despite explicit instructions that we needed a 20-minute window to be at home for the assessment. When I contacted Dawn, she insisted that the technician had called before arriving, but I never received any such call or message. All I found was a magnet on my door indicating that they had been there, leaving me completely in the dark about their visit. The lack of communication and disregard for my schedule was highly unprofessional. I would not recommend their services to anyone based on this disappointing encounter.

I had a WONDERFUL experience with Adept Appliance Service. I had a work order from Old Republic Home Warranty to service my refridgerator and washer. I called and spoke to Richard and, despite the fact that the company was in the throes of moving, he was able to get a technician out the very same day which was unlike my previous experience with other companies. Not only that, but Elijah had the part on his truck to repair my washer which absolutely made my day! I hadn't been able to do clothes for several weeks so it was so nice that I didn't have to wait for parts. I highly recommend this company and, as a realtor, I will sharing their contact information with all of my customers.

Wonderful service..we have used them several times..always professional, great at diagnosing and repairing all our problems.

When my Maytag HE front load washer settings stopped working, I filed an online claim through Old Republic, my home warranty company. Honestly, I wasn't thrilled when I read reviews on Old Republic, Adept and home warranties overall, but I decided to try. I paid a $100 service visit fee. Process went smoother than expected. Richard from Adept came by to take a look at my washer and determined what the issue was in less than 20 minutes and that it would be covered by my home warranty. Adept ordered the part and it arrived in two weeks which Richard communicated to me. I received a call from Adept to schedule my installation appointment. Ely from Adept installed it in less than 30 minutes. Both Richard and Ely arrived within the 4 hour window of their visit and contacted me when they were on their way. Everyone from Adept was pleasant to work with and I would recommend them based on my experience.

My washer works great now!

Had a stove top issue. We went through AHS and Richard called us the next morning. Eli came out the very next day, within the timeframe given and called and gave us a 1 hour heads up. Unfortunately we didn’t tell AHS that it was a gas stove and Eli said AHS would have to send another provider out. Eli did get the problem written up and said he would let AHS know about the problems. This company was very prompt, professional and I can’t say enough good things about Eli. If we have any other appliance issues in the future, we will be calling Adept!

The technician was amiable, proficient, and polite. He repaired our washer and dryer in a matter of minutes. Exceptional service!

The service guy repaired our refrigerator at a reasonable cost and performed really well. I am really grateful.

The service specialist was very kind, knowledgeable and amiable. He resolved the oven problem promptly. Impressive work!

He promptly and efficiently fixed my household equipment. He was very friendly, amiable, and polite. The service provided by this company was exceptional.

In addition to being amiable and professional, he was notably benevolent. His repair work on my domestic appliances was exceptional. Indubitably worthy of recommendation!

This specialist arrived at my location and immediately fixed the problem with the refrigerator as soon as they arrived. Offers the highest quality of service at a price that is within your reach!

A great deal of knowledge, warmth, and politeness were shown by the expert. When he fixed the washing machine from the inside out, he did a fantastic job. Impressively excellent service!

The service professional promptly and efficiently repaired my equipment. He exhibited exceptional kindness, politeness, and competence. Exceptional customer assistance!

In a short amount of time, he fixed my dishwasher. The appliance firm went above and above to assist us, and we are quite grateful.

Polite, competent, and knowledgeable, he was an asset. He arrived promptly and fixed my microwave at a fair price. This appliance repair service has my unwavering recommendation.

He recognized the problem with our oven in a short period of time and then proceeded to fix it in the appropriate manner. He has a wonderful personality, was easy to get along with, and was pleasant. I wholeheartedly endorse doing so!

In a reasonable amount of time, he came, diagnosed the problem with my fridge, and repaired it for me. Everybody was treated with the utmost kindness and professionalism by him. Impressively excellent service!

15 Stars
Extremely professional while at the same time personable. Knowledgeable, informative, prompt, reasonable, responsible, and a pleasure to do business with.

Company was fast and efficient in scheduling my appointment. The technician was professional and friendly! I highly recommend.

Completely unprofessional. They didn’t show up for an appointment with no call and wouldn’t return calls made to them from me or my warranty company. DO NOT HIRE!