HVAC reviews in Jacksonville, Florida

Angel was amazing! He was super friendly and helpful. He got the ac running again and made sure to let us know what was going on and how to make sure the ac unit continued running. He was professional, courteous, and knowledgeable.

Called the company and amazily they were able to a technician out to my place of business within the hour and get my A/C working again, the technician Roisbel was Awesome and worked out the issue immediately and knew exactly what the problem was and fixed it!- this company was hands down the best out there and highly recommended..

Angel is the MAN! He was professional, thorough and very knowledgeable. We had been in our new home for about a month when I discovered that the AC worked but the heat didn’t. Same day Angel came out and was able to very quickly diagnosed the issue. In less than an hour he found the problem, completed the proper thermostat and furnace set up that the contractors never did and got the house up to a comfortable temperature. Beyond thankful for their services and would use them again in the future!

Angel came to my house today. He repaired by A/C very quickly a nice guy to chat with very pleasant. after he completed the work. He took my money and left now I’m here at the house broke with icicles on my butt and I refuse to post any pictures of those icicles . 😜😜😜😜😜

I had angel come out to my rental property looked over why my ac was leaking and not cooling the second floor turns out I had the wrong unit for my ac he was very thorough and informative about the steps that would need to be taken made sure to answer all of my questions and concerns. He made the experience easy and had a great attitude. Definitely recommend this technician and company

My air conditioner wasn’t working properly, I called one hour air conditioning for same day service. They showed up on time and they were very professional. The technician Angel Guardado did all the tests needed and found out we needed refrigerant. I’m super satisfied with their service.

The technician Gianni came to my house, he was friendly, spoke clearly regarding the problem and I was able to solve it

Angel was very professional. He was nice and friendly and such a delightful to be around. He explain everything throughly and clearly. He made me feel comfortable and was very easy to talk to. He did everything possible to get me a monthly payment that fixed my budget. I will refer anyone to One Hour Air Condition and maintenance service.

Excellent service from start to finish. Everything from making the appointment to having the technicians, Roy and Cody, work on my system was remarkable. I will continue to use One Hour Air Conditioning and will recommend them to friends and family.

I could rave about what a positive experience I had working with Angel. He went the extra mile and put in the effort to make a tough repair happen. 10/10 I recommend and will use their services again!

We are very happy with the excellent service that we experienced with Angel from One Hour. Thank you so much!!!

The absolute worst AC company ever! Please do not be fooled by the 8K reviews over 4 stars. I’m assuming that since this is a franchise, the reviews are pulled from everywhere not just Houston. I called for a service call and was told someone would arrive between 6-8pm. They did not arrive until 10:40pm! The only reason I still let them in, is because it was 95 during the day and I have two young children and I didn’t want them to be without AC. Between 6-8pm I got 2-3 phone calls asking to see if I wanted to purchase their $19.99 membership program. However, they never called or extended the same courtesy to let me know they were running late. I had to call them to find out and even then, they acted like I was bothering them. No apologies from anyone and the “tech” was terrible as well. Worst customer service & just terrible overall. Please find another provider, someone that is honest and will treat you right. Also, if you really want to know how terrible they are, just look on Reddit. Wish I would have done that and saved myself a headache.

My ac went out over the weekend. I called them and explained it's a older unit, my fan motor went out and just needed it replaced. The tech arrived and first thing started looking at my inside unit and thermostat. He proceeded to write up a bunch of unthruths. First started with the capacitor said it was out of range. Well it wasn't it was 35 and 5.1 exactly what it should be. Then said the compressor out of range. Again not true. Also said the coil was obstructed. Again not true. What I never told him is while I am a 60 year women I do know a thing or 2 about ac units. I have my own meter , gages and other tools. Including some parts. We'll he was only interested in selling me a new ac unit. Not doing what I asked and inflated the price of a new unit. I called another company and they replaced the fan motor and everything was great. I would never recommend such a dishonest company. They also charged me for coming out and not doing what I ask. So becareful with this company

I called them when I came home from a long day and my AC was out. Living in florida, that could be quite the emergency so I called them. They came out within a couple of hours and had me fixed in minutes. Very happy with my service

Angel was SO helpful, knowledgeable, and thorough. He really spent the extra time to explain everything, and was extremely friendly. 5 stars for customer care! I feel like I understand how the dehumidifier process works now. Thanks!

We recently had Efrain Jr as our technician who came out to our home. He called ahead of time to let us know approximate time he would arrive. He arrived when expected. Efrain Jr was courteous and professional and honest. He put on shoe covers before entering our home. Our call was for a spring tune up/maintenance. Everything is working fine with the unit. He recommended or suggested some items but there was no pressure from him. He gave us a choice. An example he suggested a hard start kit for $401.00. There were two other suggestions of $1500.00 each. A bit pricey for us. We declined.

It’s been 5 days and they still haven’t fixed the air conditioning. They have one last chance tomorrow morning. Won’t return phone calls doesn’t have parts, ordered wrong parts. Been with them 15 years!!! What happened??

Angel provided excellent service! It was so easy to make my appointment, prices are fair, and you can trust their his advice! Great experience 10/10 recommend!

Junior and Priscilla were amazing on my service call today. They were polite and thorough with the inspection of my unit and very helpful in letting me know what they found. They took great care to let me know the best way to save money on repairs later by replacing certain elements today. I hope I get them the next time I call.

This company came to check my AC unit and he diagnosed that the issue we had was a fuse. The tech named Jerry tried to convince me that there was no way to fix the unit that The only remedy was to replace a whole unit and immediately offered me financing and that it will cost only $15,000 to replace and that it should be easy for me to pay. Unfortunately, I could not afford the $15,000 at the moment but Also, I know For a fact that the unit could be easily fixed for a while until I could afford it. The tech insisted that there was no possible way for him to fix it because it was an impossible fuse to find because the unit it’s over 15 years old, He went outside to check the unit outside and came back and gave me all these other excuses of why he couldn’t be fix it. He said he called a few people and he couldn’t find the fuse that was impossible to find. I insisted that I couldn’t afford it so he said I will have my manager call you. a few minutes later his manager called to his phone and asked to speak to me, the manager insisted that the only solution was to replace the whole unit and that he could do it the same day no problem. I insisted that if it was a fuse that I would like the fuse to be replaced because I couldn’t afford $15,000 at the moment. The manager double down on the story that the fuse was impossible to find and I said thank you so much but there’s nothing else I could do at the moment he said OK but if you if I do find the fuse, I will have to charge you between 3 to $4000 to replace the fuse and you wouldn’t want to spend that kind of money on a fuse when I just put it in a new unit I insisted I can’t can’t afford it He said OK fine I’ll have him replace it right now for you, but I will have to charge you between three to $4000 and that’s when I said, but you just told me that there was no possible way to find the fuse. he started Stumbling with his words and I said thank you so much for your time. I don’t think I can trust your company anymore. Thank you so much. Please give me a report of what you did. The person was not supposed to do anything to my unit. Just see what the issue was and give me a diagnostic what they were not counting on is that before they came in I took pictures and videos of how all the cabling looked like as a precaution. I went online and I looked for the fuse that cost almost $12.00 As soon as I receive the fused I replaced it and the unit turned on no problem except that the fan 9”of the unit outside didn’t run. I looked at the cables because I saw the tech connecting and disconnecting stuff through the window that it’s behind the outside unit is I turned off the unit again. I checked the cables. He disconnected and rearranged all the cables to make sure that my unit wouldn’t turn on even if I changed the fuse. I looked at all my videos and pictures and placed them again and the proper way and there you go my ACs unit is working perfectly fine no issues whatsoever the fan turned on. This company is predatory and messes up with units to make sure that the customer doesn’t have any other way
but to buy an expensive unit from them. I will report them to the Better Business Bureau that the tech JERRY did Mess up with all my cables to make sure that it didn’t work when I replaced the fuse to make sure I had no other choice, but to call them again and SCAM ME OUT OF $15,000. BEWARE

Angel was an absolute star. He took his time diagnosing my issue, tested across multiple possible issues, and offered us a custom solution. Angel was truly 10/10