HVAC reviews in Jacksonville, Florida
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We called East Coast Cooling Tower to help us with the maintenance and repair of our cooling tower. One call to them and they were to our building assessing our needs. They outlined for us a list of what they could see that needed to be repaired. Once approved, they were quick to have the parts on site and making the needed repairs. It is good to know that there are good quality contractors out there that we can depend on. They even were able to recommend a quality AC mechanical company that we needed for other parts of our system. I would recommend them to anyone that is looking for this kind of service.
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Prompt efficient courtesy are words I would use to describe my experience
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INV was very professional fixed my AC within 20 min would definitely use again
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INV was awesome. We had issues with our AC in the dead of the summer and he came out with a quick turnaround and great pricing. I highly recommend INV!
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My complete carrier unit was installed by Comfort Sentry in 2005. After a couple minor followup adjustments, the install was a success. It worked very well and I had no problems. I let them do annual checkups for a couple years and never had any problems.
A couple weeks ago my a/c failed as the outside unit would not come on. I called Comfort Sentry on July 26th at 8AM and was told they would have a tech out between 3-6PM that day. The tech arrived within a couple minutes of 6PM. Very nice guy. He went straight to the outside unit with nothing but a cordless drill to remove the side panels with. Before he had the 2nd panel removed he informed me it was a bad run capacitor and he doubted he had one on the truck. After he got the 2nd panel off he looked at the capacitor and wrote down some numbers off it, then went to his truck checked and did not have one. He came back, wrote down the rest of the numbers and did nothing more than a visual inspection of the unit. Said they would order the capacitor and call me the next day. I paid a $80 Service call for maybe 5-10 minutes.
The next morning, early...I called Totalline for availability and price on said capacitor and was informed they had several and it was $10. An hour or so later I received a call from Comfort Sentry saying they were picking up the capacitor and would come by before noon to install it at a price of $200! I assumed this had been properly diagnosed so I told the lady it would be much quicker and cheaper for me to replace the capacitor myself.
I went directly to TotalLine and picked up the capacitor. Went back home and replaced it in 5 minutes or less. It is very simple replacement. After powering the unit back up, it still would not come on! I then called back to Comfort Sentry at maybe 1030-11AM and they lady was very unsympathetic, although she tried to be nice. She said it would now be Monday before another tech could return and it would be another $80 service call. This was Friday and the temp was close to 100 degrees. I really believe that if the original tech would have took more time to properly diagnose the problem, instead of assuming it was a common issue. I really consider this a shoddy business practice and will NEVER use Comfort Sentry again and definitely cannot recommend them to anyone I know.
Later that day I got another freelance a/c tech by to recheck the unit and it was discovered it was a bad breaker in the sub panel mounted right beside the unit. If the original tech would have at least broke out his tester, I'm sure he could have fixed it on the spot.
I give them a zero on the service call, but give them a 1 overall because the original install was a decent job some 7 years ago. Maybe them techs have moved on...I don't know. But, I do recommend everyone steer clear of this outfit. -
Honest fair business!
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Absolutely recommend!!!
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Jeremy is amazing fast friendly and knowledgeable service.
A consummate professional. -
Came out same day for a 2nd opinion and did everything I needed. Service was great. Will recommend to everyone.
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Professional service at a fair price. Very happy with my new HVAC.
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I would highly recommend Eagle Air Jax for any HVAC service or install needs!
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Wonderful experience. Owner-Operator situation. Would use again and recommend to anyone, including the picky customers. Fast, professional, courteous, and honest. Explains what he’s doing, keeps clients informed, and performs stated services quickly.
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I have called Jeremy a few times now. He is attentive, honest, and punctual. If you want a no-nonsense kind of guy who’s not out to rip you off this is your guy. I am very happy to support small businesses and will call Jeremy whenever my ancient 14 year old AC gives me trouble which is much more often than I’d like. He will give you options and let you decide the best path for you and your needs financially speaking and doesn’t try to scare you into a more expensive fix just to charge you more. Honest hardworking man here!
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Totally recommend. Hard to find people that know what they are doing and at a fair price. Came when he said he was, and fixed my A/C unit. My AC guy/company from now on. Give him a call!!
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Would highly recommend this company. Jeremy was very knowledgeable, prompt and his pricing is reasonable. He's not out to sell you things you don't need. Will certainly use his company again, for all of our A/C needs; repairs or a new unit.
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I have called on Eagle Air Jax twice this year and both times Jeremy responded immediately. Jeremy is very professional, polite and takes his time to explain everything he is doing. He answered all my questions in a way that I could understand. His prices are affordable. You can trust Jeremy. I'm so glad I found Eagle Air Jax.
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Jeremy was very pleasant and easy to work with. He is also very knowledgeable and explained everything so I could understand. Also, he has very fair prices for repair services. I would recommend him to everyone!
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After having our heat pump checked out by another contract company we had a great report. Three days later our 9 year old heat pump compressor grounded (died). We called Jeremy (Eagle Air Jax) and he came to our house and gave us estimates on our options. 1. was to replace the compressor. 2. Replace the heat pump. Jeremy was able to replace the heat pump the very next day. He was professional, and gave a very good value for the money. It came with a 10 year warranty as long as we didn’t sell the house. 5 years if the house is sold.
The heat pump was installed, and the area was cleaned and the heat pump is cooling the house. -
Hands down the best HVAC company I have ever come across. Jeremy was extremely responsive, professional, knowledgeable, fair, and honest. Priced well and the price he tells you up-front is the price he goes through with. Eagle Air Jax is definitely our go-to for any services we may need in the future!
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5 Star 🌟 review well deserved! A friend recommended Jeremy and I'm very pleased I called him today. Although it's Friday and both he and his Tech Nick were busy and across town, they were able to make time to help me today - sameday. Nick came and cleared the clogged drain and more! He was super knowledgeable and had great recommendations. Thank you Eagle Air Jax!
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We needed our A/C unit completely replaced and Eagle Air did an amazing job. One of their technicians, Nick, was wonderful! He was very responsive and communicated everything very clearly to us. They were on time and left everything clean once they were done. Their prices are also very reasonable. I recommend this company 100%.