Plumbing reviews in Jacksonville, Florida
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I can’t say enough good things about Premier Plumbing. I reached out this morning and spoke with Corey, he didn’t waste any time and immediately got me in touch with Cindy, who was so kind and helpful. She went above and beyond to get everything taken care of and had someone out to us the same day.
The communication was incredible. They kept me updated through texts, and Langdon, the technician, even called when he was about 20 minutes away. When he got here, he was professional, super friendly, and explained everything to us in detail. He took the time to walk us through how our hot water heater works and even reminded us to call next year to get it flushed. He cleaned up everything when he was done and truly made us feel comfortable and cared for.
When your hot water goes out especially with a family at home it can feel overwhelming, but they made everything smooth and stress-free. It’s rare these days to find a company that truly cares and follows through like this. You can tell this team takes pride in what they do and genuinely values their customers.
I’m so grateful for the entire team. Thank you for going above and beyond and getting us back up and running so quickly. I’ll definitely be recommending Premier Plumbing to friends and family. They’ve earned a customer for life. -
Eddie was great. He was super respectful of our home and fixed the problem in a jiffy. I’m thankful to have found them and will definitely use again in the future. It was easy to call and make the appointment. They had several times that accommodated my issue in a timely manner. I’ll be sure to send all my friends thank you so much
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Will be saving Tyler’s name and Premier Plumbing to my trusted contacts for future use. Can’t find enough good things to say about my recent experience with Premier Plumbing. After getting price gauged on a quote to replace a broken shower valve by another (to remain unnamed) plumbing company, Premier Plumbing was very responsive in providing a much more reasonable quote, and Tyler came out to repair the broken valve. He thoroughly explained the scope of the project and estimated time frame. The work was done exceptionally well, with Tyler even adding a 2x4 piece of wood to brace the new valve to the existing studs to help prevent any future damage to the CPVC pipes attached to the valve. Everything feels very well secured and he even added sealant to the new shower handle, shower head, and tub spout. My kids are excited to have their new shower fixtures in working order. Can’t express enough how pleased I am with the scope of work that was done and the communication along the way. Thankful to have a plumber and company I can trust for any future needs, going forward.
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Very pleased with the service to replace my hot water heater. Ray is an excellent technician and representative for Premier Plumbing.
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Beau and his team went above and beyond with their help for my townhouse. I don’t have any family in Jacksonville and it felt like Beau & his team really took me under his wing & took care of everything for me- we involved the city, permits, my neighbors, everyone necessary and Beau did it with a smile. I can’t recommend premier plumbing enough, they are the best in the business but also really great people in general!
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Jake came out to check on a slow draining toilet. Turns out there was 5 foot long root system in the pipe below. He removed it and made sure the rest of the toilet was functioning properly. He was very professional and courteous. Thanks Jake!
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Ray Perry did an amazing job putting in our water heater. Quickly and efficiently. He took out the old one and took it away. He explained step by step process and was very thorough.
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I am a renter and Jake came out to fix my sink which was causing an issue which backed up my toilet and he not only repaired my sink and my toilet but did such a great and wonderful job. Thank you so much Jake for explaining everything taking your time cleaning up your mess and having great customer service five stars all the way to Jake
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I tried to DIY my new sink fixture not realizing the work it involved. I got my sink tore apart and put the new fixture on only to find myself needing a professional to fix my DIY mess. I called Danny at Premier Plumbing and he came that same day and even though he ended up replacing all of my sink plumbing, he was very friendly, professional and efficient and encouraged me to not DIY plumbing in the future. LOL.
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Premier plumbing is an amazing company very prompt and professional. Ray did an amazing job and explained everything as it was done. Very professional and sweet young man. Thank you Ray and Premier Pumbing!
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Eddie and Justin were true professionals. Our 32 year old water heater went out this morning and the guys were here by 3:00 replacing it. Such great communication and customer service. They cleaned up everything when they were finished. I will highly recommend Premier Plumbing to everyone. Thanks again for making this an easy fix.
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Newly installed 55 gallon hot water heater with a Rheem booster and a complete home water softener filter. Eddie and Beau are great professionals at their craft! Great customer service!
For all your plumbing needs I would HIGHLY recommend Premier Plumbing.
Thank you Premier Plumbing -
I called Premier plumbing to help fix my shower faucet that another company botched. They replaced the cartridge and the trim kits due to the set screw being broken and striped for two faucets. David and Zach went above and beyond for me. They even tighten up the toilet seat and cleared a slow drain. I’m so grateful to them. I would hired them in a heartbeat. Thank you David and Zach for your professionalism!!!!
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Ray is a extremely great tech. We spoke about the scope of the work before he started. He was very clean and efficient. I'm very pleased of his work and the service. Thank you
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What more can I say about Daniel Sanchez. Easiest process I have ever been through. I told him what I was looking to have done and he went above and beyond. He showed me how I can save money long-term and upfront. I was hesitant at first because plumbing can be so expensive, but Daniel really laid it all out for me. 10 out 10 experience
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Jake arrived early and was very professional. He fixed our problem quickly and was very knowledgeable. I would highly recommend Jake and Premier Plumbing.
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Daniel Sanchez was professional, punctual, and efficient. He explained everything clearly, fixed the issue quickly, and his pricing was fair. Highly recommend him for any plumbing needs!
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Jesse was amazing and helped her fix the faucet in the kitchen which was spraying and it only took like ten minutes and the shower took like 5 minutes to fix and now everything is working perfectly! He even told us how to help prevent mold from water damage which was really helpful since we have a six month old baby! He was super friendly and helpful and would definitely recommend him and the company! Everything works great!
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Ray came out and fixed a leaking pipe which required removing hardy board off the side of our house. He was very professional, timely and communicative. Thank you!
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I need y’all to hear me on something important. This man Eddie not only hooked me up with EXCEPTIONAL service, but he ALSO prayed and used scripture verses to calm my anxious heart. He was EXTREMELY cost conscious and did everything to keep my cost down, he cleaned up every little thing, helped me with a couple other things that only took him a little extra time but were big frustrations I’ve dealt with for years, filled in the holes that I made, was quick, and kept me appraised of every single thing. Very professional but with the small town love. His business is a TESTIMONY of his love of people, love of his work, but even more importantly, his love of God. I recommend him with 5 stars! Thank you Coach Tyler Mitchell for helping me by sending him. He was a true answer to prayer. Also, if anyone needs an Electrician, Tyler is another Godly man with the same virtues and values. God is so good….
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Premier Plumbing is the best plumbing company I have used. I had a emergency and they came out immediately. Corry was able to fix the issues with no problems. He was very professional and did a great job cleaning up after he was done. The cost was extremely reasonable. I recommend this company to everyone.