Appliance Repair reviews in Orlando, Florida

4.3 based on 1160 reviews Back to the listing
    5

    My roommate and I just finished a diagnostic appointment with Andrew and he was quick, professional and did a thorough look at our washer and dryer. If you’re looking for someone who does work honestly, QLAMA is your place! He gave a detailed evaluation and let us know honestly whether we should hire him for repairs or get a replacement. He also tested our washer to make sure it worked and gave us a clear quote on how much replacement parts for our dryer would cost. Great communication about when he’d arrive and was great about keeping us informed while making good conversation. He also went above and beyond to answer our questions and even gave us recommendations on what and where to replace our dryer with! Thank you so much, Andrew! We will definitely be using QLAMA’s services again in the future!

    5

    Qlama provided fast, professional service and quickly had my appliance up and running again. The technician was honest, knowledgeable, and made the whole repair process stress free - highly recommend!

    1

    I requested they reattach my outer casing of my Maytag washer. Instead of reattaching they started looking around inside the washer and telling what was already known. Then they determined it wasn't worth it and didn't do the requested service. All that had to be gone was to reattach the shell. I never said anything about working on anything interior. I never authorized anything interior being checked. A simple request in my opinion. Sure took my money, did "nothing". I blocked the phone number. Hands are washed.

    Response to owner.
    From Yelp. Literally the first sentence I state the outer casing. Where do I ask for a diagnostic?
    Yes, It's true I wasn't home as I took my Mom to the hospital due to her throat closing off. Integrity.

    5

    They fixed my washer as fast as possible! There was a secondary issue that wasn't immediately obvious upon first inspection, but they offered to come back next day after the part came in to fix it.

    5

    Andrew is the best! Excellent customer skills, very knowledgeable and professional. Repaired our whirlpool dryer heating element.

    Would definitely recommend.

    5

    Andrew was my technician today for my overhead stove hood exhaust. I received a text notification informing me that he was in route ( I love this bc I don't like waiting, I also love that this company offers 2 hr. Service windows opposed to other companiesthat have 4 to 6 hr. windows) Andrew was able to identify the problem almost immediately, and made repairs in a timely manner. He was very knowledgeable and fair on his prices. I would use QLAMA again and would recommend.

    5

    Andrew came over promptly at the appointment start time. He quickly diagnosed the issue and resolved the problem. He’s a cool dude and we shot the breeze for a minute talking about cars and tech repair. Definitely would call again if he had issues and would recommend to my friends in the area. Thanks again Andrew!

    5

    I called on a Sunday. Not only did they answer the phone they came to the house. Amir was awesome. Fixed my problem ASAP,
    In the future if I have a problem with an appliance there's nobody else I'm going to call but them

    5

    Andrew is the nicest young man. Very polite, knowledgeable, and efficient. I will tell all my neighbors to use his services. Communication is the best I have ever seen. I would recommend this repair service for all your needs. Thank you for getting my washer up and running.

    5

    Andrew was a young technician who came to repair the freezer. Andrew was very honest in his assessment, he diagnosed the issue, he conveyed me the cons and pros and I was able to make an informed decision. My dad was with me and backed up what Andrew said. Thank you much Andrew! Bravo QLAMA for employing such competent and honest techs!

    5

    Andrew was very professional. He explained the process. He tested my machined multiple times before he left and explained to me that I do have a 90 day warranty. Any issues, which is a good thing to have? I will recommend him due to him.Being so thorough and professional.

    5

    Had our washing machine break right as our cat peed on our guest bed. He responded the same day and had the parts and repaired my washing machine within 4 days. Incredibly responsive and efficient. Would recommend to anyone

    5

    First time using a repair person. Feels just like going to a mechanic. He does an estimate charge you a fee only if you are not getting it fix by them. You can decide later if you want to get it fixed. If you are, the fee is waived or becomes a part of the whole price of it getting fixed. (It’s not added on). Communication is great. Payment is convenient either credit card or Apple Pay or Venmo especially. If you pay them initially and If your appliances is outside you can leave your door unlock for them and they’ll go ahead fix it. You don’t exactly have to be there so it’s really convenient. Only if you want to be there like you would be waiting on your car at the shop.

    5

    We had a fantastic experience with Andrew! Our washing machine suddenly stopped working, and he quickly diagnosed the issue. He returned promptly with the right part and had it fixed in no time, saving my husband a ton of time and frustration. His professionalism, efficiency, and expertise were top-notch. We will definitely call him again the next time an appliance breaks down. Highly recommend!

    5

    Very polite and welcoming great job showed up on time very clean will definitely get my business again thank you so much .

    5

    Andrew did a great job quickly diagnosing the issues with both our dishwasher and cook top. Andrew was responsive in scheduling the actual repair once the needed parts came in and completed it very quickly. Thank you so much for all your help!

    5

    Andrew was honest and professional. After realizing the issue was misdiagnosed, he came back the next day and refunded me for the coil cleaning. He explained the repair would be costly without a warranty and recommended replacing the fridge. I appreciated his transparency and will definitely call him again. Highly recommend!

    5

    Super fast response and solutions in less than 3 days they had parts and fix the issue with my washer machine. Andrew and the team are hard working people aiming for a successful company. Thanks again.

    5

    Extremely quick service and booking was so easy. Andrew came through, saw what was needed and ordered the parts right away. Came a few days later and finished the job quickly. Andrew is extremely professional and knowledgeable! Will definitely call him again for all my appliance needs.

    5

    He was very nice, knowledgeable, timely and informative. Service charge was way more affordable than most, I'm thankful for that. I didn't feel hustled like in the past. I trusted what he said. I ended up needing a new fridge sadly. I appreciated his honesty. That's hard to find these days. In the past people sold me parts and I ended up needing a replacement anyway. I saved his information. I will only use him from now on..

    5

    QLAMA has assisted me on multiple occasions. They have a friendly scheduling staff who offer quick, same-day service. Also, staffed with kind technicians. They always work quickly and clean up the area after the work is completed; so professional and polite! Always a perfect experience from beginning to end. Very trustworthy and responsible business that stands by its work. Highly recommend this dependable company!