HVAC reviews in Orlando, Florida

We had a new air conditioner put in yesterday. Jean was awesome. He put in the air conditioner and Thomas is who we worked with prior to the installation. He was a huge help to us as well. Thank you to all of you for getting the job done!!!

Aaron and Alex did an incredibly thorough inspection of my unit, cleaned the pump like new and gave me instructions how to maintain the unit until they return in 6 months. I wish I had signed up sooner for the maintenance service. They were respectful of my property, polite and friendly.

I’ve used ABC Air Conditioning for the past few years. Aaron was the tech they first came to us and ever since then, he was who we requested. He’s an honest man, skilled, and knowledgeable. Because of how amazing he was at the first visit, ABC services both of our houses.

Since our first visits, Aaron has serviced both homes. Most recently, while he was on vacation, there was an issue and Alex F came out. He was just as kind and was very open and honest with providing me options for a nearly 20 year old unit.

Fast forward, at both houses, we now have brand new Daikan ACs. The pricing was extremely fair, scheduling quick, and the brand is top of the line. A rebate was applied to both which I was not expecting! A different Alex and Jose installed the units at both houses. They are awesome as well, even helping me to link the thermostat to my phone. Alex also gave me some tips, such as being careful when mowing the yard if the unit is running, as well as show me where the clean the line out once a month to be proactive.

Aaron, Alex F, Installer Alex, and Jose are top of the line and are the primary reason we continue to use this company and will continue to recommend.

Eddie was a very hard working and knowledgable technician. He immediately found out what was causing our unit not to work properly and got right to work repairing the issue. We were so impressed that we purchased a Maintenance Agreement for both HVac units. We also appreciated the fact that he was here on a holiday weekend.

Sean was very knowledgeable and funny. He fixed the AC issue really quickly and gave good explanations as to why the AC stopped working. I'd totally recommend this company!

Update: It's just a little over a month later and I'm having the same issue. I called to see if they could come back out to check their work and they want to charge me another $90 service fee. I paid the fee last time and it didn't go toward the cost of the repair work. Basically I ended up paying $400 to have the same issue I was having before I used this company. I would recommend using a different company unless it's something small or a regular AC service.

When I called this morning I spoke to Ashley and asked if they could waive the service charge since it was just a little over a month ago and it was the exact same problem that I was having and she said "I'm not sure because I'm new here and don't know much about ACs but you can ask the tech when he comes out". She also didn't know how long the parts were covered.

Best A/C company in Florida. I’ve been using this company for my house and all my rental homes and for my business A/C for 7 years. They have always been honest and professional. Aaron is their best A/C repairman. We also love the guy that came with him, Greg! Aaron usually identifies the problem within 10 minutes and he’s never wrong! Eddie owns the company and always makes sure we are happy with their service and Vicky in the office, always makes sure she schedules services timely. This is a great company. I refer all my family and friends to ABC.

We are now on our third issue in as many years. The tech (from another company) asked for the name of this one because of how bad the wiring was done on our system. We are now over up to $3500 repairing this (not including the cost of the initial product and install). I’m not sure how this company has such high reviews, but please go elsewhere for a new machine.

Edit:
The heating issue was the result of a faulty installation resulting in a $900 utility bill which was only partially covered by this company. After our second issue the following year, we decided not to use this company any longer.

ABC Air Conditioning and Heating Specialist are customer focused and provide excellent customer service. They follow-up with a friendly call, or email or text when scheduling services, and work with my schedule to have a technician service my A/C.

In addition, ABC's Service Plan is an excellent value at a great price.

Aaron, the Service Technician is great! Aaron is on time to his service calls, he's friendly and provides excellent support. I highly recommend Aaron and I highly recommend ABC Air Conditioning and Heating for all your AC/Heating needs.

My technician Aaron arrived on time and he was very professional, knowledgeable and courteous. He explained every step of the maintenance process that he performed on my unit and he never tried to pressure me into buying anything that I did not need. I highly recommend this company.

Really happy with the service from both techs that came on site to do the repairs and also the customer service on the phone. The techs took pictures of before and after for us and were very professional. Techs explained the issue well and the work was priced fairly. The CS rep helped us coordinate the appointment which took some back and forth calls in a short period. It is nice to deal with same person on phone. We will definitely be using your services in future.

I reached out to ABC Air Conditioning and Heating for a quote, originally for a Goodman unit since they were an authorized Goodman dealer.  During the visit for the quote, I was provided a full quote for 3 systems within 10 min.   A base Goodman system, a more efficient Goodman system and a Daikin system, both eligible for the $1,500 federal tax rebate.  The quote even included the AHRI # that shows eligibility for the rebate.  Daikin had a mfr's rebate and at 17.5 SEER, and it was even cheaper that the Trane 15 SEER quote from another a/c company and the system wasn't eligible for the rebate.  In the end, I chose the Daikin system.  Quiet inverter compressor, cools great, and a 13 year warranty.The crew came over on a Friday and installed the system and the system was up and running.  I had a duct that was wearing out so I had them replace it and during the process, the installer slipped on a box that I had in the attic and stepped on the ceiling in the garage and pushed the drywall down.  He secured it and said that they will have a drywall guy come over and fix it and I was provided his contact info.  The workmanship of replacing the air handler deck was not done well (caulking and the reattached baseboard was not even and I mentioned this to them when contacting them on getting the city permit (needed for the Duke energy rebate).  They were out here the next day and Rob fixed the caulking and baseboard.  And a few days later, when my lawn mower ran over a copper piping that dropped in my grass during the install, he came over the same day to verify that there was nothing else in the grass.  I finally connected with the drywall guy, who came over and fixed the garage ceiling.  I had a few other drywall repairs to do, so I was able to pay him to do those and it worked out perfectly.  Even though there were a few issues after the install, they corrected them immediately.  Customer service was amazing, always responsive.  They sent me the HRCI certificate and permit and coordinated for the city inspection.  I would not hesitate to use them again.  Great customer service and great company.

I had to call after hours and the lady who took my call was amazing, she took her time and was able to get rearrange things to get me on the schedule right away, I really appreciated her professionalism and helpfulness! And the technician who came to do the work was outstanding. He was very thorough , explained everything, fixed the issue within an hour. He arrived on time and was very efficient and professional! I would highly recommend this company .

Aaron and Alex were excellent! Very thorough, trustworthy, and detailed. Aaron is exceptionally knowledgeable! They did not treat us like we didn’t understand, and explained everything thoroughly. They explained what we needed and did not try to sell us more than what was required, but explained what would help our system function better.

Noticed air was not working late on Saturday. Called ABC and they were able to get a service tech out within an hour. Unit is about 4 years old and I assumed would need a capacitor but tech opened and there was another part just fried. Thankfully he had the part, replaced and rewired everything and had the AC working within an hour of arriving. Tech was pleasant, professional and quick and cost was very reasonable.
Thank You ABC!!!
Rob M

Very grateful to Sean from ABC Air for his knowledge and ability to troubleshoot our broken AC on one of the hottest days of the year. He came after hours and worked quickly and efficiently, sharing the process as needed along the way. Even took the time to speak to my son-in-law over the phone to explain what he was doing. We have been extremely happy with the company and customer service provided by ABC Air over the two years we have owned our home. Highly recommend their services!

Thomas was extremely helpful & friendly. He came out to give a quote on a new unit and left with me being way more educated & informed even about my current system.

I've also since have had service done by Aaron and felt that he was extremely knowledgeable and helpful. He had some difficult news to share regarding my mini-split system, but I appreciated the directness & had 100% trust that he was shooting straight with me and providing the only foolproof, complete solution for the issue at hand.

I do wish there was more effort to provide an interim solution for cooling while our unit was being fixed/we waiting for parts but on the service tech side of things, between Aaron & Thomas, I couldn't be more pleased with their work & expertise. And for that reason they will def get more calls from me in the future.

ABC and Justin did a great job for us. Our air conditioner went out, it was easy to schedule an appointment with them and the technician, Justin came out at the time they said he would and he fixed the problem quickly. He was also personable and friendly. Keep up the good work!

This is really a 10 star review!!!! Andrea prioritized the call due when I described the family emergency I had and Justin arrived early to repair the AC unit. Hours before I had been told by another company the system needed to be replaced for $8-10k. The attention to detail (and honesty) Justin used to diagnose the problem and quickly repair it was a truly a lifesaver. I got easy to understand information about what the issue was on and how we could optimize it if we wanted. He answered my questions in such a great way I feel empowered and educated. There was never a hint of a sales pitch - just SMART work. I highly recommend Justin and ABC AC & Repair without reservation.

I had a recent Heat pump change out. The team provided excellent customer service with fair pricing and the technicians did a very nice job.

Special shoutout to Joel for project management. Jean and his helper Malik did a very nice job with the install. Nice teamwork. Rob for the final inspection before the county inspection. Good process and the technician that came to resolve a minor condensation leak that was not seen after the install since we were in heat mode at this time.

I would use them again and would recommend.

I will say that they are fast for service and responsive to their phones, but their pricing is very high for warranty work. I needed a new condenser coil. The original quote they provided me was 2800. When I asked for an itemized quote they said their system can not itemize and that the price was for the following: 5lbs of refrigerant (5lbs included), a welding kit, a dryer and labor (quoted as 4-5 hours). The coil was supposed to arrive in 2-3 days; so shame on me for agreeing without shopping around. I was in a hurry with family coming. They did honor the 15% off from the website, so I recommend checking online for savings.
The install ended up being two weeks later because the part wasn't in stock like I was initially told. Labor took 2.5 hours. The job is done, but future repairs at my home will not be done by ABC.

Our tech was Aaron and he did a great and very detailed job. This was our 6 month check up and he was just as thorough as the first time he came. Very polite and professional. Excellent service. Thank you.