HVAC reviews in Orlando, Florida

I was very pleased with my service They arrived when they said they would. They answered my questions and explained what my system needed. They didn't push any extras just in case. I highly recommend Polar Express

Can't recommend this company enough! It's super impressive how responsive they are, even on nights and weekends. Living in Florida, you know how scary it is when your A/C konks out in summer. First thing you should do is reach out to this company. They answer immediately and try to assist over the phone first. If they do need to come out, they give a fair quote that is cheaper than all the other companies in the area (and the work is top notch). Next time your A/C dies, don't panic and contact this company!

I can't say enough good things about this company. Our AC has been running weird for weeks and froze up on Monday. It took two days to diagnose the leaking evaporator coil (had to wait for the coil to thaw) and then another two days to get the part and on the schedule for replacement. That's no fault on them... it's August and everyone is having AC problems. It's all fixed now and huge shout out to Derrick and Mohammad for all their work getting our AC back on!

My experience as always was awesome the Rep. Shaquille was knowledgeable and very helpful in serving our AC. We would tell everybody to use Polar Express for your AC needs. The whole staff is awesome . We are Veterans and we stand by them as they honor our service. Keep up the good work!

Coldest weather in years. PEAC & H came out right away and found the problem. The Tech ordered the parts and installed the parts next day. We can't express how thankful we are with the tech and the company.

Amazing company in every way. We are new customers to Polar Express AC. We needed a new AC unit and chose them because of their outstanding google reviews. They installed our new Carrier in February. The entire process from initial visit to quote to contract to installation was handled quickly and extremely professionally. Unfortunately, our new AC stopped working yesterday, so we called and they were out first thing in the morning to remedy the problem which had nothing to do with the new unit but rather the breaker. Again, another wonderful experience with Derek, their technician, who was very efficient and knowledgeable. Heather, Jason, Mohammed, Rafael, and Derek are to be commended. We highly recommend Polar Express!

I called Polar this morning due to AC blowing only warm air. They were able to come out same day to assess. The tech was incredibly professional and kind. My system is quite aged so I would not have been surprised having to replace it, but they were able to fix it by replacing a part instead. This to me is a HUGE credit to their honesty and respect for customers. I’ll be using them for preventative maintenance and when I finally need that new system.

Mohamed came by for an AC maintenance in my condo unit. He was nice and knowledgeable and explained everything to me in a way I could understand without any kind of sales pressure. I’ll definitely call this company again when I need AC work done.

Since 2021 I have gone to Polar Express for our A/C system needs. Everyone from the technicians to the owners are going to treat you right. If your situation is like mine and you end up needing a completely new system you will find their pricing is reasonable. They know what they are doing and they are going to get you through whatever issue you are having.

I’ve used Polar express for the past 3 years and I’m very happy with them. I appreciate their honesty and the quick turn around time in scheduling my maintenance each year! Every time I think my Unit is on its last leg, it’s just a matter of needing its annual maintenance.

Derrick the technician was personable, explained the work he was going to perform as well as convincing me to buy into an extended maintenance program. I was pleased with your company. Thank you.

I can honestly say that I like the way you all work. The technician is very knowledgeable and always able to resolve any issues I have with my AC.

Derick arrived on time and notified me prior to let me know he was on his way. He was very informative, friendly and his knowledge base was crucial to the unexpected maintenance my AC needed. He offered to complete repairs on the spot and he was fully prepared. It was also extremely hot outside. I can't thank Derick enough for his service today ! They will continue to maintain my AC.
Highly recommend!

My AC was wiped out by a lightning strike and I reached out to Polar Express due to an electrician’s recommendation and because they were based near my neighborhood. I got a 2pm appointment for the next day (Monday), yet Muhammad (sp?) was able to come earlier because of a cancellation. He quickly diagnosed a fried circuit board and within an hour I received a text with a quote and confirmation they’d have a replacement by the next afternoon. He returned within the promised timeframe and made quick work of installing and testing the system. From step one, Polar Express was a literal pleasure to work with, and Muhammad was an absolute pro. If your system has issues, give them a call. You won’t be sorry.

Derick came today and was very respectful of our property and made sure everything was in good condition. The service fee was 60% less than what we were paying with another company. This is a great local business with a friendly owner and technician. Highly recommended!!!

A little pricey but I believe going with a higher quality product will cost less in the long run. Good service from Mohamed and Matthew they were fast, clean and very knowledgeable on the installation process and getting a building inspection done. I am happy I chose Polar Express and would highly recommend them to anyone.

Polar Express AC was easy to work with prior to the appointment and leading up to the appointment. During the appointment Derek performed an AC tune up on my residential unit. He checked all the necessary electrical components, coolant pressures, and cleaned the coils. Derek was very friendly and knowledgeable. I will use Polar Express AC for future needs.

Polar express are reliable and professional. Every had been pleasant and the owner gets back to you in a timely manner. They installed my Ac almost 2 yrs ago and am
Very pleased with service.
Want some reliable and friendly and affordable… then check them out .

Polar Express Conditioning & Heating is the only company I trust for my AC and maintenance needs. My technician, Derek, always does an outstanding job and takes the time to clearly explain everything, addressing all my concerns with care. Their reliability and professionalism are unmatched, and I highly recommend them to everyone. - MP

This is our third time using Polar Express for different issues and each time they have been wonderful. From the first call, to the time they leave, their communication is on point. Explained everything they were going to do and in my opinion, have always been very honest and upfront about the situations. We will only use them in the future.

We engaged Polar Express A/C after reading their reviews online for a general maintenance checkup.
Heather setup our appointment while engaging in conversation.
We signed up for their bi-annual maintenance plan.
We found their pricing plans to be more generous than the larger company we had done business with in the past .
A/C tech Derick arrived on time and was extremely professional and thorough.
Derick explained each and every test he performed along with the results & suggestions as to filters that are appropriate.
Thses encounters with Polar Express were seamless and well throughout by this company.
We HIGHLY recommend Polar Express Air Conditioning based on our positive experience.
Thank you Heather and Derick.