HVAC reviews in Sunrise, Florida

I cannot say enough good things about Zoom Zoom Air conditioning
I have never been so happy with an air-conditioning company. They are professional from the time they answer the phone to setting up your appointment and letting you know who is arriving and They always show up on time !! Their technicians are the most professional people I’ve ever encountered in any industry all of my years living in Florida I recently had Giordano Ramirez come out, and he was amazing. He kept me informed every step of the way of what was going on diagnosing the problem telling me what work needs to be done discussing parts that would be needed and even we’re able to come back the next day to perform the work. I recommend Zoom Zoom Air air-conditioning to everybody these days they exceed all my expectation.

Dominic was excellent.
He was able to restore cold air to my system. He was professional and took his time to make sure everything was working properly.
Jimi B

I had a great experience with Gio from Zoom Zoom Air Conditioning! He came out for a 6-month maintenance and was extremely professional, honest, and very thorough during the visit. He found a stubborn clog in the drain line that required some extra effort to clear. Highly recommend asking for Gio!

Wonderful experience! Mario came out to my home to assist with an issue with my AC unit. Upon further discussion we decided to purchase a new unit. Mario was very thorough and explained our options and was able to get us a new unit the following day! Guty and Juan installed our new unit seamlessly and worked well together while continuing to update me on their progress. I am so glad I found Zoom Zoom and will continue to use them in the future!

I called Zoom Zoom A/C when my home A/C unit stopped working, and they came out promptly. The technician, Mario Reyes, quickly diagnosed the issue, serviced the unit, and had everything running perfectly again.

Mario was extremely professional, informative, and clearly very knowledgeable. He took the time to explain what was going on and what he was doing, which I really appreciated. I was so impressed with his work and service that I purchased an annual service plan on the spot.

If you use Zoom Zoom A/C, I highly recommend requesting Mario Reyes, I only want him servicing my unit going forward.

I had a great experience with my air conditioning technician today. Giordano Ramírez Zoom Zoom AC came to my home and helped me resolve an issue I was having with my AC. He was very professional, knowledgeable, and took the time to explain what the problem was and how he fixed it. He worked efficiently and made sure everything was running properly before leaving. I really appreciate his help and would definitely recommend his services to anyone who needs AC repair.

My experience with Zoom Zoom was a plus. From the salesman to the follow up to the notification of when the work was going to be done from the office to the service people who came out. Their vans are professionally wrapped with a top notch inventory of equipment, tools, and parts. They are professionally dressed, courteous, willing to inform the customer on what they were doing and why and following the contract without having to be questioned. The supervisor came out and provided small modifications to make the job better and I actually got more from the job then when I thought I was gonna get for contract. I would recommend them to anyone keeping in mind that they are not the cheapest quote that I got, but the additional cost was more than made up for the professionalism and security that I got the best that the industry can provide. Well done.

Mario and Rocky did an AMAZING job helping out with our older unit that was having issues. Before he came, our place’s temp had always been set to 69, but it was never cold enough. They come by, show us what the issues were, present the options (but were not pushy with it, which we really liked), and once we decided what to do, they got to work, installed everything, and made sure everything ran properly. Our place has never felt this cold. We appreciate the professionalism and the friendliness of the team that came out! It feels like a whole new place!

Terrible customer service. We had a technician come out to repair our air conditioning. While doing so, he broke our attic stairs and molding. I was told Jack Rabbit would be responsible and pay for the repairs, but they refuse to do the paperwork and pay the repair company. We cannot get anybody to call us back from the company and get the runaround from the only one contact that we have.
They are not reliable. And as for the air conditioning work, it was not done correctly and we had to have a second company come after them. I’m very disappointed.

They came out immediately to help!
Extremely fast service! All of the workers are extremely professional and courteous.
They understood my concerns and explained things in easy to understand terms.
I would highly recommend you call them!
Sonya, Brooksville

Had them out and unit was working fine before they came. The tech forgot to replug the UV light and walked off with the freon access valve covers. He did come back with them. Now the unit is not working right. The unit cycles off and on very fast. Not sure if I want them back.

First of all, since I purchase my brand new AC unit in 2022 from universal air & heat. We've had 3 different AC Companies come out and do maintenance service on our new AC unit. I purchase the every 6 months maintenance routine service. I was told that the original company universal air and heat was brought out by another company. Every company that was sent to our home to do a routine service on the AC always found something. I don't understand how that can be with a new unit. I received a call stating that it's time for my six month routine service. I set the appointment for January 30th between 4- 6 on the day of service, I received a phone call stating that there's an early opening I said OK, be here at 10:15 AM. The guy pulled up at our home at 11:00 AM and sat in his Van for about 15 minutes until my husband went out and asked him what was he doing? It took him an 1hr 1/2 to do a 30 minute
AC check up. My AC worked fine ice cold air blowing out, but when he left it stopped working. I called Jack Rabbit immediately afterwards and got the run around. They lied and said they would send someone over the next day, which was on a Friday. No one showed up or called. I kept calling and finally got the manager Cheyenne. She said that she would send someone over on Saturday. No $25 service fee charge will be given to me because it's the weekend. They finally sent someone and it was the same man Mike, who broke our AC unit. Mike the 1st AC technician said that the problem was a bad Capacitor, My husband said no. We want someone else or we will Sue. They sent someone else on Monday 2/3/25. He was late and he confirmed it was the AC Capacitor which is strange because the Capacitor supposed to last between 5 and 10 years or more. Our unit is less than 3 years old. The 2nd guy was nice and tried to convince us that this normal and of course, he didn't have the part to replace it that we will have to call and set an appointment to get it replaced, and it was going to cost us $370. That's ridiculous. So I called the company and spoke with somebody about being under warranty and was told that the unit is under warranty but labor isn't and so we're paying that amount for the labor. The only good thing that came out of this bad situation is that the 2nd guy Souel or whatever his name is got our AC running back cold like it was before the technician Mike from JackRabbit put his hands on it. I will never deal with that company again. They are con artist and scammers. I recommend that people get security cameras, Take pictures of any work done and even mark your unit after service. There's a lot of non honest companies and people in the world if you find someone that is honest you better stick with them because they are becoming rare.

Awesome experience with Davon. We can’t wait for our new system! Highly recommend this company!

They were non aggressive preemptive to schedule with me (they called and it was due for service)
The tech was great, was even the first to check the static pressure in the system in all the time I’ve had the unit installed.

I couldn't know.I'd ask that's for any better service the young man was very nice and very, very knowledgeable. I would say he is in great asset to jack rabbit, and thanks so much for a great job

Guys I’m telling you now request Alfred & Olivia best service in town. Remarkable communication skills and very helpful

Terry Branton did an excellent job servicing my AC. Top notch service. Thank you.

Both technicians that came to my house were quick, efficient, and knowledgeable. To me, the labor cost was just a little steep but then again you get what you pay for. They took care of my property, left nothing behind that I had to clean up, and got things running as they should. I certainly would use them again

My interaction with Ray was exceptional! He called prior to and arrived at the expected time. He was professional and knowledgeable. I also appreciated his attentiveness and transparency. This is my first interaction with this specific company, but Ray represents them well. I feel like my issue was resolved.

April and Rahiem,very professional an very polite,had an issue but was taking care,very happy with April and Rahiem an would recommend company

I don't care whether Jack Rabbit merged with or bought out/was bought out by Air Pros. I had a 10 year parts/labor with Air Pros 4 years ago when I rebuilt my A/C top to bottom ($19,000). The contract should have been honored.
Technician was great.