HVAC reviews in Sunrise, Florida

Wow wow wow!! Watch out now…JACK RABBIT, you have stole the show!! We purchased a new home, needless to say needed some work! I have never had to purchase an AC, so this being my first go around with it all, I was a bit nervous as expected. Such a huge investment, for an inside and outside unit & Jack Rabbit & their team made this process as smooth and affordable as it could have been.

I had done my research on a few companies, I can’t tell you how happy I am with my decision. From the initial phone call, the owner Elizabeth was so professional, courteous and informative. They showed up the next day for the estimate and two days later for installation. Couldn’t be any happier.

I mean…take a look at this AC closet inside…it’s beautiful 😍

Thank you Jack Rabbit AC, you can tell you all take pride in what you do & how you do it! A VERY rare trait found these days.

Had both original 20 yr old central AC units replaced. Tony with his measurements was able to identify that I had the wrong size AC upstairs and ordered the correct size. On installation day, Tony sent a team of 6 to my house to do the 2 AC replacements. These guys are extremely detailed oriented and performed the install over 8 hours. I am amazed at the craftsmanship and quality of work they performed. They fixed so many issues with the original install such as missing insulation, poor wiring position, no drain valve, no drip pan, no anchor on my condenser, not having the correct sized AC, air handler position and filter location.

The house cools much more evenly now, I have more closet space, and I am confident these ACs will work reliably for a while, especially since Tony covers all labor for 2 years! The final install looks like a work of art. Worth every penny. I am so glad I didn't hire a handyman. Special thanks to Oscar, Juancito, Geo, Jorge, Mario and Juan.

Charged 700 to put AC tape on four small holes in ductwork. Ridiculous. Charged 383 to spray cleaner on coils. don't think they deducted the 119.00 call fee from services too. Installing UV light was 793, which is another inflated charge. The whole visit took under 2 hours. Total bill 1359. Also never got copy of bill until after two phone calls.

Very kind and professional. He did a great job servicing and cleaned both our Air conditioners. He explained what he was going to do and shared his findings. Several recommendations were made to improve our equipment. I will use them again.

I had a regularly scheduled PM on my main HVAC system but noticed a split unit in my Florida room had gone out. The PM was done on the scheduled day and the very next day two technicians came back and installed the new split unit. Decided to replace my water heater and they installed the new one the same day. Great service with competent technicians. Thanks Jack Rabbit.

I am new to area and had a issue with my AC. I contacted the company and had nothing but great things. The technican Alfred Everett was nothing more and professional. Very knowledgeable and explained everything from start to finsh. Highiy recommend

Very polite young guy got right to work when he arrived. Found the problem right away (clogged water line). Called an associate to also clean my dirty system and hose out the air conditioner itself. Very happy with the timely arrival after my call. Will continue to use JackRabbit Air Conditioning. People just want timely service and reasonable rates. A lot of us here in Florida are living on social security or check to check. We don't need to spend thousands of dollars on bogus additions.

This is literally the best company I have ever worked with! They were honest and true to their word. They also value and take care of veterans, which was very meaningful to my family. Marcus and Joseph went above and beyond to make sure we had a working air-conditioner when we were struggling. It is hard to find people that actually care about you and your family's needs. This company and their employees treat customers right, not because they have to, but because they really care! I was blown away!

Unprofessional Service and Neglectful Maintenance – Avoid JackRabbit Air Conditioning!

I deeply regret choosing this air conditioning group. (a subsidiary of Air Pros USA) for my HVAC installation and maintenance. After they installed two new AC units in 2022, I signed up for their maintenance agreement, expecting routine service and proper care. Unfortunately, my recent experience has been nothing short of a disaster.

After my last scheduled maintenance, I decided to check on my system myself, only to find both air filters discarded on the attic floor—completely neglected. Worse yet, one of the filter access doors was entirely missing and nowhere to be found! This level of carelessness is unacceptable, and it immediately raised concerns, especially given my previous involvement in the Bruno Air class action lawsuit.

To ensure my system was in good shape, I had another HVAC company—recommended by a trusted neighbor—inspect my units. Their findings were appalling. The coils were packed with dust and debris due to prolonged neglect, requiring the entire system to be removed and deep cleaned. This is something that should never happen under proper maintenance.

JackRabbit Air Conditioning has proven to be unreliable, unprofessional, and ultimately costly. If you’re considering them for service, I strongly recommend looking elsewhere. Their negligence could lead to expensive repairs and potential system failures. Learn from my mistake—go with a company that actually cares about maintaining your investment.

Excellent customer service and very knowledgeable and worked with me and what was best and cost effective. Anthony Cook and Steven Dunn made the experience very easy and understandable will definitely keep using jack rabbit air from here on out
Thank you for the great service.

They are really one of the best companies I've had in a long time. They are honest, courteous, and very well spoken. Other companies have ripped me off and they won't. You can trust what they say. Thanks Jack Rabbit for being one of the honest and good ones.

On Oct. 9th,2025 I found them by online Ads under BRUNO AC, which I later on known with Affiliate with Jack Rabbit AC. So I was request to remove the current Radon reduction system from Attic, the technician came next day did & also preform the Maintenance of AC, ask to sign some kind of agreement which covers twice a year regular maintenance which members-ship for $140. And they took our Radon Reduction machine, which cost $1900 when installed in 20210. Because I don’t know it need Building Dept approve to do the job, as Jack Rabbit AC co they’re in this industry & suppose well knowledge of what procedure of this process. And they did this job without required Permit, and later on after I fighting them with the correction , and they just give me a Application#( which suppose we get that APP approved from DOB before can start work). They’re so irresponsible people, and after paid $700 than every call to them transfer here there……

I used to use Air Pros, until the guy that came out to my home tried some high pressure sales pitch to get me to replace my entine homes duct work for a "bargain" super discount for military veterans of only $14,000. After that, and because my home was not cooling and because I suspected some fishy business, I called a different company and they came out to recharge my system with 1.5 pounds of refridgerant which the Air Pros guy had let out of the system as soon as he had arrived. Imagine that. $300+ to Air Pros for nothing, and $175 to a second company who actually resolved the Air Pros made situation, and my A/C was back up and running smooth. I also found the refridgerant cap Air Pros had dropped inside the Compressor Housing and put it back on to prevent refridgerant leakage.

Now ask me why I'm complaining about Air Pros on a JackRabbit Air Conditioning Review....

Imagine my surprise when JackRabbit calls me out of the blue and says they've taken all of Air Pros customers logs because Air Pros is no more. Hmmm. What happened? Bankruptcy? Scamming too many people? I wonder. Whatever the case, I decided to give Jack Rabbit a chance and had them come out to my business to perform the standard preventative maintenance. Such a deal my friends! Two for the price of three! Unless Terrance, comes out, fiddles around for six hours acting like he's doing work, turns the A/C down to 60, and after he freezes everything in the office, he takes you out back where the cameras aren't recording and tells you "I have some serious concerns about these units!" Oh Terrance. Preach to me baby. Tell me how bad it is.

Apparently I need full duct work replacement. UV Lights installed in my air handlers to eradicate the obscene amount of bacteria growth, Air blowers need to be blown out, coils need to be cleaned (which they said requires them to remove the coil from the air handler and acid wash it in the parking lot and then reinstall...) They said between two units I was 8 to 9 poounds of refridgerant LOW. I had massive leaks in the coils but they would put DYE in the systems and something called Stop-leak to seal the leaks.

I asked them to write everything up because my landlord is responsible for the repairs to my A/C units. They are under warranty for 10 years. I had it written into my lease as a condition of my renewal because I HATE A/C problems. Funny thing, they said they would write it up, but then I never received anything until today when I called them to ask for a copy of the receipt which they never sent me. I still didn't receive the write up and I know why. It's because my coils are perfectly fine. I have two brand new units, installed in October of 2022. Of course JackRabbit didn't know that. Just like I didn't know JackRabbit is actually Air Pros until I called them today and the young lady who answered the phone said "Air Pros" which immediately made me question where I was calling, and she said she was actually JackRabbit.

Again, I paid a different company to come out behind this one to check and to make sure everything was on the up-and-up. I also took pictures of my cooling coils just to make sure JackRabbit was completely fabricating the entire issue. My blower fan needs to be blown out... gimme a break.

AFTER all that, Terrance had me sign the authorization to do work.... Yeah, AFTER the appointment was concluded. Then he charged my card, had me sign that, and then he asked me to leave him a 5-star review! I said sure, but then Terrance asked me for my phone so he could get me to the right spot. Again, i'm typing in a little window that I have no idea what it is, or where it goes, and I hit send just to see what I just did. Apparently, Terrance had me leave a FIVE STAR review for Drain Genie! What a stellar guy, having a customer leave reviews for a different company and he made sure I put his name on the review! Well Terrance, I decided to do my due-dilligence and you did want me to put your name in the review. Looks like a LOT of people put your names in the reviews. Here ya go!

I spoke with customer service representative Suly, Very polite, understanding of your needs. She was very helpful in scheduling my visit. Asked what my budget was she made sure to note everything. She spoke clearly and professionally. Service man met with my son Nov 3 and all the info was relayed professionally! Great team! fantastic communication skills! I look forward to making a decision very soon!

Terry and Alexi came to do an install today that we were in need of and did an immaculate job, new plenums supply unit and returns actually stayed late to finish the job and it was a job well done. Thank you Terry and Alexi and also jack rabbit for be diligent and urgent and will definitely use again in the future. I’ll be very happy to use this business again for my next project. Pay attention consumers cause I’ve used a lot and I’ve had a lot of bad people so this one’s a keeper.

I spoke with customer service representative Olivia, very polite, nice, and understanding of my needs. She was very very helpful with scheduling my visit, she spoke very clearly and professionally… Service guy showed up told me his name was Alfred, he was also very helpful, polite, and very professional! He explained to me what was wrong with my unit inside and outside, explained to me what needed to be done and approximately how long he would need to get the unit back working properly and he did just that… Great team! Fantastic communication skills! I made a decision to go ahead and get maintenance work done and I’m glad I did. He was very fast also did not exceed the time he told me he would be there he was actually faster and I have not had a problem with my ac unit since… Thank you guys for your hard quick and reliable work.

Good service

Good about service.

Excellent technician

Great! Robert was honest and dedicated!

Am square is the best in town.