Appliance Repair reviews in Tampa, Florida

The oven wasn’t heating right. The tech fixed the issue and checked everything before leaving. Thank you for the help!

We had a broken dryer and called Solo in Ft Myers.A Ukrainian owner operator sent someone out. The replacement part was $6. We were charged $140 and never had it fixed by them. They said they did not receive the part.Its been a week. We are trying to get reimbursed by them with difficult. We got the part ourselves after many phone calls. I accidentally wrote a poor review for Sola which it is not. So sorry Sola. Trying to remove it.
Terri

Avoid This Company – No Accountability or Real Warranty
We had our dishwasher serviced by this company and paid over $300 for the repair. Less than two weeks later, the dishwasher malfunctioned and overflowed, flooding our kitchen.
When I called the company back expecting them to stand behind their work, I was told their warranty is only 10 days—so they would do nothing.
Charging hundreds of dollars for a repair that fails almost immediately and then hiding behind a 10-day warranty is unacceptable. A reputable service company should stand behind their work, especially when the failure causes additional damage.
I would not recommend using this company unless you’re comfortable paying for repairs they won’t stand behind. This experience was expensive, frustrating, and completely avoidable if they valued their customers at all.

Maurice, the guy who rated himself so highly below is the owner, secretary, answering service and technition. He really needs an apprentice to help him out and real secretary to help him remembers his client appointments, addresses and phone numbers. He also needs better communication skills with said clients instead of not answering his phone when they call. A simple update per week would have made a world of difference.

Poor quality of service, lack of professionalism, poor communication, and lack of technical competence as my refrigerator still doesn't work, and just a bad experience overall. This is my 1st bad review ever left on Google. Would not recommend AMS. Technician was onsite for 1 hour, result was "turn refrigerator off for 12 hours then turn it back on again." I completed this request and one Week later the refrigerator still didn't work correctly. I called back to reschedule and technician hung up on me after a 5 minute discussion. . One week later the technician showed up at property with no notification to customer and no appointment, so of course no one was home. Tech said he would call back to reschedule and never did. Would not recommend.

Maurice owner of AMS Master Services LLC. He stated he's a veteran but sure didn't act like one. He's very rude, unprofessional and didn't performs the jobs to standard. He came trying to fix my refrigerator three times and finally got it to work but whatever he did he broke my water dispenser. It was working just fine before he started the job. He blame it on us when we try to explain the situation to him. He referred by Choice Home Warranty company. Please be very CAREFUL when you want him to fix your home appliances. It's a nightmare with tgis guy.

Samsung recommended Michaelson's Appliance Repair for my Stove. Aaron came and diagnosed the problem. He was on time amd very professional! Part was ordered and he came back and repaired my Stove! He was very polite and did an excellent job. Highly recommend this Company and their Staff!

I was very pleased with Michaelsons Appliance Repair. The service technician, Bill, was great, he obviously knew exactly what he’s doing. Michaelsons was very good about setting an appointment and keeping within their timeframe. So happy with the service. As far as the cost, it was under my insurance plan so I’m not sure.

We were having issues with a new refrigerator. We have a warranty, and they sent this company to check it out. The tech knew exactly what the issue was. Excellent service. I would definitely use this company again. Thanks Michaelson’s.

I was referred here by Samsung. I paid somewhere close to $500 for a repair of a plastic handle on the top compartment of my washer. They come review the issue, order the parts, and “fix” my washer. They stay for about 2 minutes into the cycle and declare it fixed. The same evening I go to use it and almost immediately when the water it begins pouring out on the floor. Both washers lock and alarm constantly. The only way to stop the beeping becomes to turn off the breaker. The front washer, which was otherwise not part of the issue, the door won’t even close. I can’t use either washer. It’s more broken than when they “fixed it”. I’ve had one subsequent visit where the front washer door was fixed. The issue of water pouring out on the floor persists. It occurs intermittently and only under certain conditions, so over the holidays I chose not to use the top washer and ruin my ability to use the entire washer. On January 2, I call, prepared to have my washer be totally inoperable again and ask, again, for them to fix the problem they created. But they pushed back on coming to fix the issue because it was >30 days since the initial service call. It took me probably two weeks to reliably be able to recreate the issue. I needed to reliably recreate the problem because they threaten you with another charge if they come and they can’t find an issue. Probably another 2 weeks of this was taken up by the holiday. No one will come on the holiday. I want to be able to do laundry over the holidays. Between these two things, of course it took this long to get a second service call scheduled, and I don’t think that they should be excused from fixing problems they created.

Edited to add- they have since addressed the issues in another visit. They asked me to edit the review. I am still awaiting a final invoice and refund of a part they returned and separate issue that was not fixed. I have called and left 3x voicemail, they returned call once promising refund. Still not refund, no corrected invoice provided.
Edited again to add, I dispute the claim by the business that the issue was “promptly resolved” and does not necessitate a negative review. The issue was not promptly resolved and I’m not leaving a 5 star or even 3 star review for a job that left my washer in a worse state and took several visits to fix, because of their own incompetence when reassembling the washer.

Michaelsons is an excellent service and highly recmmened. From their scheduling/phone staff to their technicians professionalism is at its best. Bill K was our technician who repaired our Miele built in coffee machine appeared to be minor but could have become a night mare. His fix was perfect.. He gave me some pointers which broadens my knowledge. He also came out in January which was not so minor. It was a new machine which we belive had been damaged perhaps in the shipping? He tirelessly worked with Miela techs over the phone to trouble shoot our quikery problems. Bill is the Star! It doesn't end there...the following day we received a follow up call from Michelsons to ask how the machine is running! I mean really who does that these days; they truly see the importance of customer service.

Bill did a great job! He was thorough, friendly and professional, and patiently explained everything to me. Repaired our washing machine and dryer which both are now in perfect working order! Thanks Bill!

Bill is absolutely amazing. He has been to our home several times throughout the years as we always have problems with our kitchen aid fridge. He is punctual, professional, and provides ideas and suggestions. I would trust no one but him to handle any appliance issues we have.

Jackson is such a breath of fresh air. He was not here to play games. He had a refrigerator problem figured out in about an hour. I had 3 visits from another repair company that put in no actual effort to get it repaired. He doesn’t play around. I think of the old “Maytag Repair Man” when I think of Jackson. Highly recommend!

If you ever need service on your appliances, I would definitely recommend Michael’s Appliance Repair and ask for Aaron as your technician. Aaron is very professional and knows his job well. It's challenging to find trustworthy individuals to undertake work like this, and when we come across a company like this, we need to share our honest opinion. That's the first thing I do when looking for a company: I check their reviews.

I have been a customer of Michaelsons for many years. A big shout out to my service representative James Baxter Who was very professional, courteous and friendly. He did a great job replacing The electrodes on my Bosch gas stove efficiently and respectfully. I highly recommend Michaelsons and James for your next repair if needed needed.

I had a great experience with Antwon when he came to repair my Miele built in coffee maker. He is incredibly kind, professional, and took time to explain everything clearly. I appreciate his expertise and outstanding customer service.

I would like to express my appreciation to Luis for the excellent technical service he provided during the diagnosis of my kitchen. He was very professional, punctual, and knowledgeable in identifying the issue accurately. He also explained everything clearly and kindly, which gave me great confidence.

I truly appreciate his attention and dedication. Thank you, Luis, for your outstanding work and service!

Great service provided by Luis. Tech came within given time frame, called 20 mins prior to arrival. Luis was very explicit & professional explaining the failure with my refrigerator. Looking forward for the part to arrive soon to get issue resolved quickly.

Aaron was WONDERFUL! Came out to service 2 of my appliances (Range - glass replacement & Washing machine- won't spin). Aaron was timely, honest, and an overall delight with his service. Although the washer outcome was a complete bust, he made the news easy accept with his detailed explaination. So, a new washer for us it is than! Thank you Aaron for all your hard work!!! We appreciate you Sir.

Antwon came out to work on my very old dryer and couldn’t have been nicer! Very polite and knowledgeable…. Even though I’ve got to buy a new dryer… He was delightful.