Appliance Repair reviews in Tampa, Florida

Finally found a professional, efficient, honest and cost effective fridge repair company. I called quite a few and none would fix Samsung fridges. These guys came out, fixed everything at a great price with very little fuss. Thanks so much to my technician Stas whose friendly approach made everything so much easier. Sar is my go to company now.

SAR Appliance Repair came to our rescue for the 2nd time (modern Fridge and Dryer). Both times have been fantastic! Highly recommend.

I have used them twice now and they have excellent customer service, great repairs and always on time highly recommend.

Stass is the man and he is awesome! Back in business washing laundry. YAY. Not, but better than going to the laundromat.

10 thumbs up if I had them!

THANK YOU!

Same day service by the way!

Prompt appointment for service and great follow up. Diagnosed the problem, ordered the part and came out the evening it arrived to install. Tech was professional, thorough and quick. Whole process, including ordered part, took three days.

Did not communicate that they “couldn’t” diagnose the problem from day one. Required multiple weeks, multiple parts and never fixed the washer. Nice people but never got the job done and delayed getting a new washer because of the way they communicated. Been without a working washer for a month.

A bit of a lack of communication. Service scheduled between 9 and 1,( which is quite a window) witb a supposed call 30-60 min prior to arrival. Finally at 1230, i text the number i had. 1245 i received a call they were running late, and couldnt give me an estimated arrival time. 115ish they arrived, with avtext just a bit before that. Made for a long morning of hurry up and wait. Once on site, job went very smoothly and efficiently.

Great experience with this company. Max was very helpful & fixed our dryer issue for a reasonable price. He also gave us advice on our how to fix an issue we are having with our fridge.

SAR is very responsive, keeps you updated on your request and the status of the technician and they are very friendly. When we thought something was unexpectedly damaged during our dryer repair, they responded promptly and remediated the situation. They really take pride in doing good work, which you don't see too often anymore. We would use again!

I called SARS when my washer was shaking violently. They sent Stas Samson almost immediately. He was very professional, friendly and educating on my potential problems and what he could do. We agreed to the very reasonable estimate. We had to wait a day for parts to be available. He came right out fixed the machine. Showed us everything he was doing and even gave us his cleaning hacks on our machine. They were awesome and I will definitely be hiring them on our next issue. Thanks SARS.

Service was timely, unfortunately the tech did not know how to diagnose the problem of my refrigerator not defrosting, did not test the heater element or the bimetal switch with a meter and took a guess at a refrigerant leak, he said "I think you have a refrigerant leak", then told me it is not worth repairing it, charged me $75 and left. He seemed like a nice guy but not a real technician, just a handyman that's probably good at figuring stuff out sometimes. The first red flag was no service truck, showed up in a little car. Another red flag was not looking at the electronic components, went straight to the evaporator. I had another company come out for a second opinion and the tech replaced the heater element and the bimetal switch and the problem is fixed!
That was a $75 lesson on who not to call in the future.

SAR reached out to me quickly after I put out the request for service.

Tech was thorough and explained what he was doing.

Only issue was the service call fee was cited in advance, but I had no idea what the final cost could be. I understand that they can't give me a price until they know what's wrong, but an estimate would have been appreciated.

I am satisfied with the service.

My appointment was scheduled between 9am to 1pm. I got a call from SAR COMPANY around 9:26am to inform me that a technician, Stas Samson, was on route to my residence . Shortly after a young man arrived and introduced himself as Stas Samson. He was very polite and friendly and we chatted a bit as I invited him in. Before he started the repairs we continued to chat a little more and he was actually very pleasant and made me comfortable to have him in my house. So then I showed him the washer and we discussed what I observed my washer was doing. I stood by him and watched him as he started to work on my washer. Soon after he explained the issue, took pictures to show me and finally gave me his honest recommendation. His recommendation was that I should just buy another washer as it will be very expensive to repair my washer. He then further discussed the situation and actually educating me about the components that needed repairs. I realized he was actually educating me not just about the repairs but, how companies make their products and how they conduct their business for profit. He told me from his experience what brand , type of washer he thought were better than others. It really was nice to get a quick education about the appliance industry. Then I mentioned my dishwasher was acting up and I was surprised when he asked me to show me the dishwasher. He then proceeded to examine it and again gave me his recommendation. Now, he came to fix my washing machine not my dishwasher. So I thought he’s going to charge me for the dishwasher diagnostic but, to my surprise he only charged me for the washer diagnostic which was much cheaper than other companies. In some cases through my research which was half of what some of the other companies charge for coming over for in-house diagnostic. Overall, I was very happy that I called his company and I wouldn’t hesitate to recommend him to my friends and family and to call him again if I have problems with my other appliances. I enjoyed his company, our conversation and his work was also thorough. He was knowledgeable as he described every part, what it does and why it needed to be replaced and most of all why it was very expensive to fix it. He definitely was honest and genuinely wanted to help my situation but, unfortunately, in his opinion it was better to buy a new or open box washer. He also explained the dos and don’ts of why buying a used a one might not be the best solution or alternative. Instead, he gave me what brand he fixes the most and the least. Thank you Stas for being honest, a gentleman and showing me that not only are you a very nice young man but, a knowledgeable technician that showed you definitely have had much experience in repairs in your profession.

I called late morning and they were able to send someone out the same day. The technician did a great job and fixed the problem with my Samsung fridge. Very honest and reasonable priced for the repair. I’d definitely call them again for any appliance issues in the future.

SAR responded quickly and they were friendly over the phone. Unfortunately, I don’t feel they should have sent a technician to my home, though he was prompt. I was very detailed with the leak and the problem I was experiencing with my washing machine. It’s a leak coming from the wall to the washing machine. When the tech arrived, I allowed him to diagnose the issue, but he said there was nothing he could do because it’s a plumbing issue. If I had know this from the beginning, I would not have asked for a tech. Then, if the tech had told me the leak was a plumbing issue, I would not have allowed him to do anything with the washer, which is not functioning properly. The leak is flooding my kitchen so if the leak isn’t fixable, then the washer issue is inconsequential because the washer wouldn’t be getting water properly… I called 3 times and was told they would give me a refund, but the manager who could issue the refund was not in. I have not heard back from them since then.

My refrigerator stopped cooling. After being stood up by another repair service, I found SAR and was impressed with their reviews. I contacted them and they came out the same day, He had the part he needed on his truck and within an hour he made the repair. The tech was polite and professional. They lived up to their reviews. Thank you, SAR!

Although SAR was not able to fix my appliance, they were honest, professional, and friendly. I will happily use them again if I future needs and would recommend them to friends. The tech I had was Stas Samson and he was fantastic. Thank you!

It’s hard to imagine a better appliance technician than Stas. He has the expertise of an engineer and works tirelessly until he finds and fixes the problem. All at a very reasonable cost with no added surprise expenses. He fixed our Kenmore refrigerator and it’s working great now. The office staff is friendly and helpful and they send you regular updates by email and text.

The folks at SAR Appliance Repair are courteous, honest professionals. They did an awesome job repairing my LG dryer, and will soon be repairing my Whirlpool refrigerator! Very glad to have found them!

I liked SAR right away because their service call price (which was refunded when they got the job) was a bit less than others. But moreover, the gentleman I spoke with was very personable, took the time to talk with me about my problem, and gave me a general (nonbinding) idea of the probable cost. The work was done promptly and professionally by Stas, our technician.

I called SAR on a Friday seeking service on my dryer that had stopped heating. With a full load of wet laundry, I proceeded to call several companies without success. Then I called SAR and was met with a very nice gentleman who proceeded to take the necessary information. He gave me a 4-hour window. But within the hour, SAR was at our home and servicing our dryer. He came in, found the problem and fixed it. I was very thankful they were so professional and responded so quickly. I definitely would refer them and also rehire them should I have any future mechanical issues.

Stas arrived in the time frame we were allocated. He was neat, clean and professional. He was very honest about the cost to fix our old refrigerator versus buying a new one. The charge was very reasonable, and we would certainly use them again.