Appliance Repair reviews in Tampa, Florida

Max came out to our house last week and figured out the problem with our stove. Max ordered the part and came back 5 days later installed the part and my oven is working 😊. They are very reasonable priced and very dependable. I will definitely contact them again.

Stas Samson from SAR Appliance Repair was extremely knowledgeable and expeditious. He fixed my washing machine within the week as parts needed to be replaced. He diagnosed the issue within 5 minutes. Great experience.

Tech was knowledgeable and professional. Repair was done quickly, even though parts were ordered. He came back the following day after 7pm with the part needed.
When I said I thought he wasn't coming because of the time, he impressed me by saying "he doesn't end his day until his work orders are all done." I highly recommend this company.

Wonderful experience with SAR. Stas was prompt, efficient, and communicative. He was able to diagnose the problem, SAR ordered parts, and as soon as the parts came in they were back to install. Installation was clean and quick. Stas even helped teach us how to avoid our issue in the future and gave advice on cleaning out other appliances to avoid issues in the future. Will absolutely be using SAR again if the need arises.

After reading great reviews online, I called SAR to repair or replace our ice maker. Within the two hour window that we chose, Max texted to let us know he was on his way, introduced himself when he arrived, and within ten minutes told us what was needed. He also quoted what the replacement would cost if no ice came. We waited for the ice maker to see if the repair worked. Within 8 hours, we heard the clunk of ice dropping in the bucket. This morning there was a full bin of ice ready and waiting. Thank you, Max. We will be calling you for any appliance repair in the future.

I did my homework before calling an appliance repair company and knew the average repair cost for what I thought the problem was, I'm happy to say, SAR Appliance was right on target. Stas, our tech, was efficient and polite. He was able to assess the issue with our washer immediately and, upon receipt of the necessary part the next day, he fixed it in under an hour! I wish all service companies were as easy to work with as Stas and SAR Appliance!

Mark has a very professional and courteous work ethic. He quickly assessed our Maytag dishwasher problem, ordered parts required, and will set up a follow up appointment to install parts. We will definitely call this company for any future appliance issues.

Stas was very professional and quick to fix my leaking fridge. The needed part came in fast and he returned within days to install it. My experience with the whole company was great. Will definitely use them again!

Absolutely unprofessional way to handle my repair appointment. I made it about 10 days in advance, told them the brand of my appliance and the exact problem. The morning of the appointment, they called to reschedule because of some technician’s issue. I told them I took off work and asked if they could send someone else later in the day. The receptionist called back to say the manager looked at the brand of fridge, told me they couldn’t get parts, and that it wasn’t repairable anyways. If they knew that, why wait until the day of the appointment to review the case and determine that? Or was it just an excuse because they couldn’t get a technician to make the appointment? Incredibly unprofessional and disrespectful of your customer’s time.

I am very happy with SAR's repair. I was able to schedule same day visit. Max was very professional and did a great job fixing my dryer. Price was very reasonable too. I will definitely use their service again if needed.

The appointment was set for the next day without even placing a call. Stas showed up on time and ran into a problem with our flooring that made the repair impossible. He was very courteous and agreed to return immediately after we made the alteration.

We solved the problem, and once again scheduled them for the next day. Once again, like clockwork, they returned, made the repair, cleaned up, and charged a very reasonable price given he made two trips.

One of the best appliance service experiences I have ever had.

Would not recommend this company. On three separate occasions they did not show up for the scheduled time agreed upon to repair our dishwasher- two of the times without any notice or communication. My husband and I both had to take PTO to be available for the 4 hour window and it was a complete waste of our time. There was no follow up on their end for rescheduling- I had to call each time. When I tried asking to speak to a manager or supervisor I was told I would receive a call back, and so far, no one has reached out to me.

Such a refreshing experience! SAR did the diagnosis on my oven and showed me the cost of the pertinent parts online. He figured out the time & labor cost then added it up. He wasn't sure the fix would be better than getting another gas stove…
I’m so impressed 😁!
Today Michael was promt & professional & friendly. He checked out my washer and he showed me how this model of washer has a lock door feature I wasn’t aware of.
Thanks SAR!

My refrigerator died right before Hurricane Helene hit. I made the appointment online but really thought it would be after the storm before they could get to me. Much to my surprise, they came on that day around 5pm. Max had one part but needed a board. I was sure there would not be anyway they could source the board, litalone install it the day the hurricane hit. But they did get the part and Max was at my door to do the install. The price was fair and they were wonderful. Thank you so much

Max was very focused and did a great job of repairing our refrigerator.

It seems the suspension rods were damaged when a laundry load went off balance. I'd discovered the lid, or "door", of my top-loading Whirlpool washing machine had become "ginked", too. The left side is higher than the right when lid is closed & I had to begin manually pressing the left edge of the lid down to bring it level after loading the machine. When lid is open, it will no longer remain so, on its own. I asked SAR tech about it, hoping lid could be repaired or replaced. He shrugged, said he'd never seen this issue before & had no solution. Rod replacement was about $300 & I still have to manually adjust the lid before running the washer. I can do laundry again, but disappointed that lid remains out of square on an expensive, 3-yr-old appliance. Nobody showed on the first appointment, for which I'd cancelled a social event to wait for the repairman. SAR apologized for the mix-up & discounted my bill 10%.

I called SAR at lunch time and they immediately answered my questions and made the appointment for the same day. Max the Technician was prompt,professional and very efficient. He knew his job, was very pleasant. He made the repair on our washer and gave us some tips. He also left the area clean and had the job done within 30 minutes. Will recommend him and SAR to anyone who needs appliance repairs! Thank you Max and SAR

My refrigerator was not working, but my freezer was, so I looked up appliance repair companies and fortunately I found SAR Appliance Repair. I called them Thursday and they made an appointment for me on Friday. Max, the repair person showed up as appointed and diagnosed my problem very quickly. He told me he could order the part and get it replaced at my convenience. When the part came in they let me know and replaced it the next day. Max was very pleasant and efficient. Both times the company let me know when he was arriving to do the work. I can't say enough about this company and I would call them again if I have problems with any of my appliances. My refrigerator was not that old and I believe it was much better to repair it then to purchase another. The price was reasonable, the work was done very efficiently and I am very pleased. Thank you for a great job!

Very disappointed in the length of time it took for you to get to our repair. The communication was terrible letting us know when parts would be in and when we were to expect a technician. We used you all several times in the past. It seems as the company is going downhill.

Our refrigerator died late in the day and Max was able to come out on short notice and diagnose the problem.
I was kept updated on his arrival via email and text. Max was professional and knowledgeable.

I called them on Monday 11/3 and got an appointmernt for the sames day. When it got late in the day I called and rescheduled. The techn ician arrived on time, quickly diagnosed the problem, fixed and then removed ice from the bottom of my freezer. The repair price was very reasonable and we will use them in the future.