HVAC reviews in Tampa, Florida

James was very helpful and went the extra mile to cost effectively get me the equipment I needed.

At 3:20 pm we contacted James with United Rentals - Climate Solutions needing 15 spot coolers delivered to one of our jobsites that day. Without skipping a beat, James said it will be done. The spot coolers were delivered by 5 pm that day. We appreciate everything James and United Rentals have done and will be contacting them again (hopefully with a little more notice).

He did a great job and seemed very knowledgeable and very pleasant. However, like everything else the cost of labor to parts is out of range. We had a bad thermostat which cost us over 400.00 to replace and that was for the most basic one. But we were satisfied with the work - just not with the price.

Cameron was an ABSOLUTE AMAZING Service Technician!! Extremely knowledgeable and so helpful, offering advice and guidance for our family!! We will DEFINITELY recommend Acree Air to anyone looking for work!!! Thank you Acree Air for providing such professional service!

It turned out to be a lot more than just a clogged sewer line and I couldn’t have found any better guys to do the job! Paulin and D’Angelo were there the next day and made sure the repairs were done as quickly as they could. They worked so hard but yet managed to keep us laughing and smiling even with the news you don’t exactly like to get! Would definitely recommend these guys for any plumbing issues you may be experiencing.

This company is fantastic I use them and will recommend them to come to any other house. One of the best tech I ever had was Jonathan westberry will want him back and I recommend him to go out to any house. He has a lot of experience and is very trusting and very truthful. I am very happy with this company. They done nothing but help me out and tell me the truth about my unit. Johnathan was just so nice and needs a raise for the work that he does they always make sure my house is cool before they leave. The tech was just a fantastic. It was just the best.

Im very pleased with every aspect of the service provided by Acree. From scheduling for diagnostic, the techs professionalism, the install ( new system)techs, and inspection. They were always on time, provided options, and everything went seamlessly. Thank you very much

EMBARRASSING

I work in an administrative leadership role, so I don't say that lightly or ignorantly. Customer service here is atrocious.

I called them 9 days ago telling them I think I needed replacement filters for my reverse osmosis system that THEY bought and installed 3 years ago. A technician came out the next day and inspected and said he agreed that I needed new filters. He asked ME what system I had, as apparently, they had nowhere in their records/my file what system THEY purchased and installed. Regardless, he took down the model number on the filter cartridges after I told him I have no idea the model of the system installed (my fault for not keeping a random manual from 3 years ago handy?). He stated he would call his supplier and get back to me with a quote once he sourced them, stating he felt confident he would by the next day.

It is now 8 days later, and he has not called, texted, emailed or reached out AT ALL. The operator at Acree can tell me there is a quote for $1,500 that was put in the system the following day from his in-person visit (that's a whole different issue regarding cost for just filter cartridge replacements). I have called daily since last week when the operator first told me there was an estimate on file, and nobody has called me, including a manager I have requested a call from multiple times the past week

The kicker is, after doing some research and finding who I believe the manufacture of my system is, they state they do not sell replacement filters directly to individual consumers, they only supply to plumbing companies.

We have had previous issues with Acree as well, where we had to get management involved with a technician improperly installing a reverse osmosis system and leaving the job as "finished" even though was not functioning correctly.

Having technical issues/quality of service concerns is one thing...but not being able to even get a technician or manager to even return a call when you have a customer calling daily asking how I can pay for a requested service? Baffling.

I don't typically post reviews, but not sure how else to get their attention at this point

We had our A/C go out on and called them. They came the same day without weekend rates and gave us the diagnosis. The very next day they came and put in a new unit as ours had completely frozen over. They were all very nice and knowledgeable. We recommend them 100%!

Johnathan came out to replace my ac evaporator. He said is should take 5 hour to complete but he finished well within his stated time. He was courtesy and professional. He explained all steps along the way and recommended items I need to keep my ac running efficiently. I highly recommend Acree for your AC needs

First, our tech Tony Almand, was great. He was thorough, personable, and clearly understood the requirements of AC maintenance. He outlined what would be needed in the future to keep our system running as well as it could, given its age. We were really happy with his service.

This review is a 4 star review. (if it had just a review of Tony's work, it would have been 5) The issue we had is the same issue we've had with Acree scheduling in the past. It's very convenient doing it online, and everyone I've ever spoken to at Acree has been professional and friendly. The problem is that there always seems to be confusion once the tech arrives. We provide our work need online, in this case simple maintenance, but when the tech arrives, they are unclear about what's needed.

We received a text message telling us it was time for maintenance, and a link was provided. However, when I went to the link, there was no selection for simple maintenance. There was only something like 'describe the issue'. I filled it out with 'regular maintenance visit', but that information never got to Tony.

The text notifications for maintenance should go to a page that is for maintenance scheduling only.

All that said: Tony was great.

Update: Just used Acree to replace my hot water heater and, not only did they get someone out right away, they sent D'Angelo, probably the most energetic and happy tech I've ever had at the house. Not only was he in a good mood, humming as he worked and always with a smile, this was after sitting in horrendous traffic during rush hour to come from north Tampa to south St. Pete for a evening installation. Very thorough in his work! If you need a water heater replaced, ask for him!

We use Acree for A/C maintenance and the tech, Tony, was the best! Very thorough and explained things well. Also took the extra time to help assess other a/c flow concerns and bounce around ideas for solutions. I definitely would recommend.

Don't and Danny serviced my home today. They were very professional and polite. These 2 gentlemen worked together as a team. They have excellent customer services.
Thank you for your service!!

Our tech Zak was incredibly helpful, knowledgeable, and professional. This is the second repair that we’ve used Acree to complete and in both instances we were highly satisfied. Don’t waste time call them first and get the job done right. Thank you Zak!

Technician Chris Bravo called ahead, arrived on time, and was very professional. My electrical issue was not an easy one to solve but Chris figured it out. He resolved the issue, explained everything to me, and gave me options to consider in the future. I'm very happy with this service call.

Cody put in my new gas stove and converted it to propane. It looks and works fantastic!
Last week and Ensailmo fixed a leak under my kitchen sink and did a great job. This company has very organized and well versed workers. I will be calling them again with my next project.

These guys were very personable, answering my questions or explaining why about something. They were a great team-it was obvious they knew their part of the job. And the best of all-they cleaned up their mess & left my garage looking better than when they arrived.

This is my first time using Acree Air. WOW is all I can say. Cameron showed up on time. He found the problem immediately and fixed it quickly. He is very professional, knowledgeable and respectful. Keep up the amazing work my friends.

Quick, friendly, and very knowledgeable!! I had two toilets that weren’t properly flushing. Called in and they were able to come out within two days. They fix the problem in less than an hour for both toilets, And they were very friendly, funny, and extremely knowledgeable about plumbing. Our toilets not work fine and I would absolutely call them back for any future plumbing issues.

Thanks Chris and Markus so very much again for helping us out again!! You guys rocked!! 😄🔥✨

Nick did an excellent job with explaining our options to us. He is very patient, kind and most of all thorough. He provides excellent service and goes above and beyond each time he gets called out. Thank you Nick, we look forward to our new air conditioner and seeing you in 6 months for the maintenance.

Drain snake clean out. MJ was very courteous and friendly. My dogs were not even bothered he was in the house! Big plus. Explained what he was going to do and had eye contact while doing it. The only thing I don't care for is not getting a paper invoice and waiting on it to email.