HVAC reviews in Tampa, Florida
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Tony was very professional and friendly. He explained everything he as doing and recommended only what I needed to keep my unit running smoothly and efficiently. He went above and beyond!!! Five stars!!!
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Best AC installation, maintenance and repair company in Tampa! They have helped my for almost 15 years. Totally recommended!
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Honest company quick to respond and affordable thank you
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I have been dealing with home maintenance and service people for 67 years and I gotta tell you that I have NEVER had such a great experience as I have with Bart De Pury Air Conditioning. You talk about making a promise and taking the extra mile from the office staff to the technicians to fullfill that promise, WOW. Service technician Jim is tops in his field. Price is as good as it gets. I give a five star rating to this company because they deserve it. Heating and A/C problems are a messing business and the last thing you want is for someone to mess around with you. Call Bart De Pury Air Conditioning next time you have a problem and experience what I have with 5-Star customer service and technicians.
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I appreciate the company coming out quickly to fix a problem at my rental property. However, I had a few issues others should know about.
1) I was not contacted with a diagnoses of the problem at my rental property before a fix was made.
2) I have fixed this issue myself before and it is a very easy fix.
3) This very easy fix which I could have done in 30 minutes has been broke down into 4 different services, all of which total up to over $300.
Even the diagnostic fee of $100 is outrageous but I would rather have paid it and done this simple fix myself.
Zero communication and over charging. I would advise landlords to be cautious when using them. -
Sherry at Bart De Pury is awesome. Gives personal touch to the problems. They tell you the problem with honesty and provide on time service. They match competitor pricing also.
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Bart DEPURY Air Conditioning is the best in customer service and has always fixed any AC issues quickly. I highly recommend Sheri and her Team!
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Bart Depury has been my A/C company for many, many years.
Great customer service, Knowledgeable Staff, and Very dependable. Ask for Sherri She is Amazing!
- Carmine Iavarone
Carmines Restaurant Ybor City -
I am giving the company one star (updated to two stars because they refunded $100 after complaining about the high cost) because they fixed the problem with my air conditioner in a timely manner. However, to charge $480 for about one hour of labor - no parts included because it was under warranty - is highway robbery. They charged $100 just to show up and identify problem (this took 10 minutes and was not told up front about this fee), plus another $380 to fix the problem which took 30 minutes of labor. I will not recommend or contact again. I work hard for my money and to see it disappear so fast is not right.
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The customer service at Bart Depury Air Conditioning is impeccable. Their employees are professional, knowledgeable and quick to respond in both emergency and non-emergency situations. A+ from us!
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This is the only place our family calls for all our air condition & heating needs. We have used them many times. They are always punctual, and very fair priced. They go over and beyond to help.. Highly recommend them.
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Jason came out to address an A/C system issue, found the problem and fixed it quickly in a friendly and informative way. We have been using Bart Depury for our maintenance and service issues for the past 3 years and have been very happy with the experience and the company overall.
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New client and they still came out same day, did a thorough, professional job at a reasonable price. And, unlike the company that previously looked at it they didn't try to rob me by telling me I needed a new one; they were honest, professional, and just quickly got this one into tip-top shape. So they've earned my future business and the other company lost it.
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They came to my house and were very professional. They did a stellar job on installing my unit. Company has great prices on air conditioning equipment, will be using them again.
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Great company to do business with, always on top of maintaining the unit. Hans was out and cleaned the 6 year old unit and made it look factory new, he takes tremendous pride in his work, Jim is always reliable and Sheri takes great care of coordination, overall great company, highly recommended 👍
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Bart and his team were great! They quickly installed a new unit and ductwork, helping to better distribute air throughout the house. After receiving my first electric bill since the install, I am excited to say it was more than 50% lower than the previous month - and during one of the hottest months we've had! I could not be happier and would definitely recommend Bart DePury if you are looking for any HVAC services!
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Customer service at this place is on point! I talked to Sherri and she was super nice and professional! Answered all my questions in detail and more so helped me to understand why the repair needed to be done. My AC was repaired properly and in a timely manner. Thank you so much!!
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Yes, they came out quickly but the problem was complicated (kinda). But Not giving all details the end was, we got our thermostat rewired(that was the assumption of the problem). Heat worked we were happy. $200+ but.. so be it.
Then a few days later, it’s getting warm. We turn on cool for evening and it goes up to 84! (Aux heat was blowing for a while) we called back and they basically said “you could pay us to come out again. But it’s not their thermostat so no guarantee. Then the next day the lady in the phone was extremely rude to my wife saying that I was the problem (because I mentioned her tech must not have known that hat he was doing. She said she didn’t have time to argue with my wife about them fixing the issue we paid for them to fix. After getting nasty to my wife she hung up on her.
Will NEVER USE again!!!! -
They have been my AC company since I moved to Florida 13 years ago. They always send very nice and smart servicemen, and the price is always fair. They offer a maintenance contract which is very helpfulul to me. I recommend them!
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It started well... They came out promptly and fixed part of the problem. When we followed up and explained the AC still wasn't functioning properly, we had a very negative experience with Ann on the phone. It was not only unprofessional, but also rude, contentious, and spiteful- in response to my questions and explanations. We were recommended this company by a friend, and perhaps this employee Ann is a terrible representation of the company, but she has certainly tarnished its reputation! She hung up on me (intentionally!) twice!! She called back 30 min later and I hoped she was going to start on a better foot, but she did not. It was like speaking with an angry toddler. who was unwilling to listen or understand, only blaming us that we are the cause for the problems, and telling me stories of other houses they've serviced. It was a truly shocking experience. So in conclusion: we paid $214 to not have our whole problem fixed and just be yelled at instead- what a horrible experience!
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Depury AC was very responsive to my call for service. They determined the problem, ordered the parts and Tony was on site with the fix in less than 24 hours. I am very pleased with the service and highly recommend them for your a/c issues. Been with them for many years and always satisfied .