HVAC reviews in Tampa, Florida

We always choose SunAir for personal and professional needs! Many thanks to Fernando for excellent and thorough service.

Beware of this company. Had a technician come out to evaluate an AC issue. I told him it was working great a few days earlier and thought it was the capacitor. He was very cocky and discerning. He told us it was our ducts. I told him the ducts were looked at by this company last year and were fine. I told him something was wrong with the AC. He continued to say it was our ducts. We reluctantly agreed to have them replaced for 9k. After they were replaced still had the same issue. Brought another company out and it was the capacitor. Beware of this company. They lie and only concern themselves with money. We were way overcharged for the ducts but felt pressured.

Excellent job. Installed new air conditioning system. Extremely knowledgeable and professional. Competed the job promptly and efficiently. Highly recommended.

**STRONGLY DO NOT RECOMMEND** Terrible, inexperienced service. We paid over $9k for a new system in December 2023 when the company was operational under John's AC (bought out by Sun Air in 2024), and in addition, purchased a 12-year warranty for parts and labor. Had Sun Air out on Monday because of a leak in the air handler located in the attic. The tech appeared to have no interest in fixing the issue; we pointed out things he should have noticed/known. My husband went in the attic after the tech left and the unit was still leaking. He contacted the office again to let them know it was not fixed, and they sent the same tech back shortly after. The tech went back in the attic and cleared the drain line, but we had to pay $199 for a maintenance plan. My husband called the office AGAIN and asked them to send someone out who knew what they were doing. A different tech came Tuesday afternoon and wanted to charge over $900 to repair things that should have been covered by the warranty that was not done properly during the initial install in which the tech agreed. He then informed us Sun Air will no longer honor warranty work from the previous company, John's AC, because they are losing money. Sun Air is NOT an honest company!!

We had Fernando come to do our service today. My husband and I couldn't be more pleased with his knowledge, professionalism and attention to detail.

A problem was identified and the part replaced. In the future I will always request Fernando for our service visits.

Dayron was fantastic! Honest, timely, friendly, knowledgeable…can not say enough kind words about this man! We are happy to sign a service contract with their company when another company tried to rip off my elderly mother with a service contract over double the price and told her she needed $2500 in repairs that she did not need!
Jennifer was great on the phone as well!

Amended: Since signing on just over a month ago, our unit had a defected valve that was costly to repair, but Sun Air did a good job by providing a portable ac unit while the part was on back order for a little over 3 weeks. When Fernando came to fix it he thoughtfully took picture along the way and showed them all to my mom explaining the difficulty in the repair. We will continue to stick with SunAir. They take care of their customers.

Fernando proved excellent, professional service. He explained everything he was doing and showed photos of all aspects of the service provided. I would love to have Sun Air and Fernando service my unit again in the future.

Fernando was great. He was very thorough and showed us photos of the current issues with our AC. He explained our options and made us feel like we were able to make an informed choice on repair.

The technician Daykel did a fantastic job. He was knowledgeable and courteous. He answered all my questions in a professional manner. I would like to thank Sun air for having such good workers who represents the company in such a way.
Thank you for the excellent service !

I have been with Sun Air for over 5 years now and I am extremely pleased with their services. Fernando did a very thorough job in maintaining and cleaning our A/C system. Highly recommend

We entered into a maintenance contract with Sun Air. Fernando did a thorough inspection and service on our A/C system. He was prompt, respectful and explained things very well. We greatly appreciate the service!

Fernando performed maintenance on our AC system and was extremely thorough. He explained everything he was doing and showed us the pictures he took. We will ask for him when our next check up is due. We are always pleased with Sun Air’s customer service.

Fernando came today to service our unit, he very knowledgeable and respectful. He showed me everything that was done and answered all my questions. He even offered to take off his shoes to come inside and as someone with two small children I really respected. Will be requesting him for our next service!

Dishonest, Unprofessional, and Predatory Business Practices — Avoid at All Costs

I recently purchased a home where this company had installed a brand-new A/C system, air handler, and ductwork in November 2024 — less than a year ago. During inspection, the system wasn’t cooling properly, the heat didn’t work at all, and water was leaking into the garage. Since it was newly installed, I wasn’t overly worried — I assumed a reputable company would stand by their work.

Unfortunately, that assumption was completely wrong. When I contacted the company, they sent a technician named Fernando. He began politely enough, but after diagnosing the issue, his tone changed dramatically once I questioned the logic of what he was telling me. His diagnosis? A “faulty drain pump” and “bad wiring” that would cost around $2,500 to fix — on a system his company had installed less than a year prior.

When I pointed out that I had documentation showing their company had done the install, Fernando said they only replaced the unit and ductwork — not the wiring or the pump — then got condescending and dismissive when I suggested that was poor business. I paid their $90 “diagnostic” fee, told them I’d be calling someone else, and I’m glad I did.

The second HVAC company I called inspected everything and immediately found:
– The drain pump was working fine, just clogged.
– The real issue was sloppy wiring from the original install.
– They had wired the system incorrectly, causing a heating component to run constantly when cooling was on.
– They failed to sheath or insulate exterior wiring properly.

The new company fixed everything in a few hours — for $425 total.

So let’s summarize:
– The same company that installed a $20,000+ system less than a year ago tried to charge another $2,500 to “fix” problems they caused.
– Their technician was dismissive and unprofessional when confronted with their own company’s negligence.
– Their workmanship was careless, and their customer service was insulting.

To me, this looks like a business that preys on trust — and in this case, on an elderly homeowner who spent a fortune with them. That’s disgraceful.

If you value honesty, integrity, or quality work, do yourself a favor and go anywhere else.

Fernando was very professional and explained everything he did during the service. He also has a great personality. I highly recommend this company and Fernandos service.

Fernando/Service Tech came to my home to do my yearly service check. He was very thorough & showed me pictures of my system up in the attic. He explained when showing me the pictures what/If there were any existing problems with my system, that need to be taken care of in the future.
It puts my mind to ease that someone is there doing a good job for me.
I highly recommend Sun Air Services.

I have used sun air for several years and recently in January had my AC replaced. they did it in one day at a reasonable price. Unfortunately the drain pipe became detached about 2 months later and flooded my attic and collapsed the ceiling partially collapsed. They came out that night and fixed it and hired a contractor to repair my ceiling. It looks like nothing ever happened. Excellent service recovery.

Jeff was fantastic. He is knowledgeable and gives you the facts. Not some sales pitch. ACS has a great warranty and service program. Plus, locally owned here in the Tampa area. Highly recommend reaching out to him.

He was very pleasant. I called the wrong company. Thought this was Superior. If my warranty doesn't help I might give you guys a call back.

Scott was very polite and knowledgeable. Offered suggestions and recommendations to the questions I asked. Scott was very friendly, knowledgeable, professional, and respected our home by wearing booties without being asked. Cleaned our coil and sanitize the air handler. Great guy.

Akex was very professional and friendly. He checked everything thoroughly and made helpful suggestions. He was very tidy and made sure to clean up everything before he left.