HVAC reviews in Tampa, Florida

I do not recommend this company. I called Plan B AC because my compressor went out. They charged me over $1,000 more than other quotes, promising they’d have the part 5–10 days sooner and I had 3 kids home for summer so I thought more money ment faster and more reliable service. That wasn’t true and the new part failed after just a month.

It took another month of my family living in the heat and fighting with them before they came back under “warranty.” Even then, they charged me an additional $600 (they originally tried to bill $2,000 more) to replace a part they did not install correctly or diagnose the additional problems with the system.
To make matters worse, before completing the repair they made me sign paperwork stating I could no longer call them for any future issues with my system.

Since the second repair, my AC does run, but now my air handler whistles loudly in my living room — it was completely silent before their work. Both technicians struggled to fill the Freon properly, and the second tech had to bang on my handler to get it to work and now im stuck with a whistle.

This company also quoted me over $5,000 more than three other local competitors for a full system replacement. Based on my experience, Plan B AC is overpriced, unreliable, and more interested in upselling than fixing problems correctly. Now I've spent over 5k with this company because they only know how to install new units vs proper diag and repair.

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I had a different a/c company do a maintenance on my unit and they said it was working at 60% due to the coils. They suggested that because of the unit being 7 years old that I should have it replaced and they gave me an outrageous price.
They also gave me 2 other options that were also outrageously priced. Anyhow I told my wife to tell them we’ll think about it. So, I wanted a second opinion, that’s when I call Plan B a/c . I had heard about them on the MJ morning show on the radio. Plan B a/c kept me informed about my appointment, they also sent me a picture of the technician that was going to show up along with a tracker. Which I think it’s a great idea. Now about the technician Keston, he did arrived on time and was very professional. I did not tell him what the other company had suggested, so Keston checked the a/c unit from top to bottom and he didn’t find anything wrong with the unit. He sent screenshots to my email of everything he had done.Only one issue was the capacitor which was not working at its full potential.
Goes to show that there are some a/c companies out there that are not honest and like to take advantage of the consumer. I knew that the other company wanted to sell me a unit when mine was ok.
I was relieved when Keston told me that my a/c was working fine and there was nothing wrong with it.
Anyway I appreciate him being honest and I highly recommend anyone who needs a/c work. To call Plan B a/c.

Great experience with the techs got my system running quick and with fair repair costs! Ashlyn was amazing and so kind! Will definitely be using them again to maintain my system!

I recently used Plan B’s HVAC services , and I couldn’t be more impressed.From start to finish the entire experience was smooth, professional, and efficient. The technician arrived on time, was extremely knowledgeable, and took the time to explain the issue with my system in simple terms.

They completed the repair quickly, cleaned up afterwards and made sure everything was working perfectly before leaving. The pricing was fair and transparent, with no surprise charges. What really stood out was their attention to detail. and commitment to customer satisfaction.Also Ashlyn in the office was very polite .

Highly recommend Plan B to anyone looking for reliable, honest, and high-quality HVAC service . I’ll definitely be using them again for future maintenance and repairs .

Our service techs, Keston & Adam were helpful, professional & fixed the issue w/ the capacitor. Friendly & explained what they were doing as they went along. I highly recommend them.

Our service techs, Glenn was helpful, professional & explained the issue w/ A/C system unit. Friendly & explained what the issue with A/C unit. Highly recommend him.

Huge thanks to Plan B AC for being absolutely AWESOME!
Ivan and Mike came out and repaired my AC, and they were fantastic. They cleaned up after themselves, wore booties, took the time to explain everything, checked the vents, and were so friendly that I felt completely comfortable asking questions.

I truly appreciate you all! Let me not forget Keston! He did a great job diagnosing and answering all my questions! You are great appreciated.

Frosty's is the best A/C service provider. They are fast, friendly, efficient and do quality work. They replace the ductwork in our home built in the 1940's and despite the difficult access to our attic they got up there and did a fantastic job. Their prices are very reasonable and they never try to sell you anything you don't want or need. Terrific customers service. They really care about their customers.

Jesse the AC tech is extraordinary! We love working with him. Always on time and very patient with us.

Excellent prompt service, great can do technical advice. Worked directly with Michael, the owner who was very honest and technically astute; not some large company with iffy employees. So, yes hire Frosty's...forget the rest!

We found ourselves without air conditioning last weekend and waited patiently for our home warranty company to show up. Turns out our system was at the end of its useful life. We called Mike at Frosty's because they are without a doubt the most used HVAC company in our neighborhood. He explained all our options and helped us choose a system right for our home. In less than 48 hours we had "frosty cold air" in our home again, and at a very competitive price. The installation team was polite, professional, and punctual and cleaned up everything after the work. I'd recommend Frosty's to anyone looking for exceptional service and a great value!

Matthew with Frostys Repaired our ac fast and was very informative and friendly. Given our quick request for his arrival, he was very efficient with his communication with us on the best time he would be there and was able to beat 2 other companies buy an entire day so that way we could have cold AC again thank you, Matthew!

We had a really bad experience with another company and a friend recommended this company. It really save us. Were promptly, professional and fair. If I would have needed to give the key for my home I would have trust 💯. The owners Mike and Laura were friendly, they explained everything and the price and cost was fair.

Thank you so much!

Frosty's was great. I called for HVAC service and they had someone out within an hour. Shane was straight to the point. Friendly and professional. He completed the job quickly and correctly. Best AC service around.

Dylan did a great job. He was knowledgeable and professional, and answered all my questions. Also, the turn around time was super quick. Thank you for a positive experience.

My wife and I can’t say enough about Frosty’s Air Conditioning. Almost ten years ago, we were scammed by an A/C company out of Miami who claimed they operated in Tampa area. Long story short and many problems, we called Frosty’s. Mike and Laura were so helpful throughout our 10 years with them. They are an honest and dependable company. In October our A/C will be ten years old. If you are searching for the right company out of the hundreds in this area, you can’t go wrong with Frosty’s.

Scheduled six-month maintenance. Technician, Jesse, was prompt, professional and pleasant. Completed the maintenance in a timely manner.

Five years ago I chose Frosty's to install and maintain my HVAC and have never regretted the decision.

I called Frosty's Air because before I bought my house someone had worked on my AC before. They were my third quote. Craig arrived on the first day and diagnosed the problem while explaining everything along the way. My part was ordered and when it arrived Craig returned and went right to work. He worked til 10pm only to realize we needed another part. He again explained everything and said he would arrive the next day. The next morning Craig arrived earlier than he even told us and again got straight to work. He is helpful, knowledgeable and really cares about getting it done right. Our home now has a/c and we are thankful for a tech like Craig. The fact that he answered all of our questions, did everything he could, spent the time to make sure it's right shows us he cared more about fixing our a/c than the money. Frosty's a/c is very lucky to have a great tech. I would recommend Frosty's/Craig to all my friends. Thanks again for everything.

I called Frosty's AC when my AC unit just stopped working one day. They were super responsive and had a tech (Dylan) out within just a few hours. Dylan was very knowledgeable and explained all the issues my AC unit had. He got the AC unit going but I was informed that the unit is reaching end of its life (which I suspected before he even came as it was nearing 20 years old and it had a hard time keeping up with cooling during hot summer days).

Few weeks later the unit stopped working again and I had decided to go for an upgrade. Frosty's was kind enough to apply 50% of the initial service call cost towards the purchase of the new unit. And they also advised me on getting a ser16 certified unit which further saved me some money due to a Teco rebate for high efficiency units. The price was right!

2 man crew came out a few days after I made the decision to upgrade my AC. The guys were punctual and super friendly! They did a great job installing the unit and my garage area around the indoor portion of the AC is now looking spotless.

I don't think my AC ever worked this well since I lived in this house!

I am now a happy camper, ready for the FL summer! Thanks to the folks at Frosty's!

After three A/C companies that came to repair my a)charging me over $2000 and after few months the a/c was bad again I called frosty and they sent Jesse, he found out what was wrong in 30 minutes. He is very professional and respectful with a great acknowledge if what he is doing. My a/c is finally working properly and with less charges. Thank you Frosty, their off staff and of course Jesse.

Jesse just left. He did a great job! Found the problem and did the job. No up sell or any other bad business practices. So great to deal with an honest business! The transaction has me considering their service plan. I usually don’t but they were so prompt and honest it seems like a good choice. Also for the price you couldn’t even cover 2 visits from anyone. Thank you for being an honest great company!