HVAC reviews in Tampa, Florida

Frosty’s has been servicing our HVAC since we moved in 4 years ago. Every time they have delivered with great quality service. They are prompt and professional and very timely. Our services are always completed within days of contacting them. Would recommend them 100%!

After calling several different AC companies I found Frosty air and decided to call because it has been a family-owned business for 30 years. They were very kind to me, didn't have pressure me and allowed me to think about the choice I was going to have to make. The young man that came out, Josh, was very friendly and really nice. He told me what was wrong with my unit and gave me two choices for me to decide what I wanted to do. He told me to take my time and call the office when I was ready to make the decision. Laura, who I talk to was just as nice and very caring. She is a pleasure to talk to. The two men who came out to install my new unit were the same. I highly recommend Frosty air for their professionalism, courtesy and thoughtfulness.

Update: lost our power for 4 days after Hurricane Milton. When power was finally restored permanently, our air conditioner was not working and the circuit breaker would not stay on. Luckily, we called Frosty’s and they responded immediately to our call and scheduled us for 9am the next day. Dylan remembered us from performing semiannual maintenance and was on time, friendly, and knowledgeable he immediately diagnosed the issue and repaired it. We are very grateful for this outstanding customer service and support.

We discovered an issue Friday evening (delayed out of town plans) and called Frosty’s at 7:40 pm. Sandy was very understanding and responsive. She said we’d get a call back in 30 minutes and we did! A technician would be at our home on Saturday between 9:00 & noon. Mike arrived before 10:00 and went right to work. He inspected our unit and suggested what had happened to create the noise. We were so impressed with his knowledge and experience with Lennox we signed up for a semi-annual inspection package.
Frosty’s, Sandy & Mike helped give us peace of mind and saved our trip to Anna Maria Island. The professionalism, knowledge, and friendly manner displayed by Sandy & Mike are the best salespersons for Frosty’s

Aaron from Frosty's was the best tech I've ever had. He went above and beyond to be professional, positive, informative and a non-pushy sales person. He didn't let an emergency call ruin a great day.

I am a repat customer and I have been extremely satisfied each time. time. Jessie was very professionnal, respectful, polite and knowledgeable. I will definitely use the company again and can highly recommend Frosty's.

Jesse is fantastic, he solved the problem with our heater. He quickly found the issue and ordered the part we needed to fix the problem. I look forward to his next visit to complete the repair service. 100% 5 stars!

We had some duct work done on our house after two rooms were not cooling properly. We waited an extra week after their technicians were incorrectly scheduled. Aside from waiting, the ducting work was done correctly, was fairly priced and things were working great.

The very next day an issue arose with a module in the AC (2017 DoM) affecting the blower motor (maybe just a coincidence? but we had never had an issue prior) So we had no AC. Fortunately the part was honored under warranty and we were told by the technician it would arrive in 2 days, however it took 3 days longer than was explained to receive the part. To make matters worse, we have a one year old and my wife is 8 months pregnant so we had to leave the house since there was no AC for 3 days.

While we were away, the work to replace the module was completed in less than an hour and a half priced at $695. On the invoice the technician recommended the breaker be fixed when this wasn't in his initial assessment or explained as a possibility until after work was performed. So, now we need an electrician to look at the breaker.

This company was recommended by a friend, but given their high flat rate prices, they really need to work on comprehensive investigation and explanation. They also need to work on communication between technicians/dispatchers/office and MOST importantly FOLLOW-UP with the client. To try and rectify the situation they credited us $100 on the latter work performed. I believe they are an okay company, but we did not have a great experience with them. In total we were charged $1290 (with credit).

Jesse has done a couple jobs for us. Very knowledgeable and always solves the problem quickly. His repair explanations are always clear and concise. We've used Frosty's for years. Highly recommend.

Jesse was very helpful. Frosty's has been very dependable throughout the years. All your employees have been friendly and knowledgeable consistently.

I’ve been a loyal customer of Frosty’s A/C since 2017 and always found them to be responsive, reliable, friendly and knowledgeable. I will continue to use them.
UPDATE, 06/26/2024: Frosty’s just completed the 6 month preventative maintenance on my system. They were very accommodating in scheduling. The technician, Jesse Sears was extremely nice, polite and efficient. My previous review still holds true.
On 12/23/2024 Frosty’s A/C completed major up-dating on my system. Anthony Tellado and his assistant removed all the old duct work which was falling apart after years of use. They replaced with new flex ducts and it made a HUGE difference in air flow and air quality. That work was completed in one day so we were not out of A/C very long. Then their technician James Madison returned on 12/26/2024 to install UV lighting to kill mold and a hard start switch with new compressor on my outside unit. Again I highly recommend Frosty’s. Very happy and relived that my A/C needs are in such good hands.

Technician Jessie was awesome! Polite,friendly and professional. Explained everything clearly. It was, once again, another positive experience all around and I will highly recommend Frosty AC to anyone in need of HVAC services! THANK YOU!

We are first time homebuyers. Our AC went out the night before. We were able to set an appointment for the next day. Jason called before coming and asked a few questions. When he arrived he was very knowledgeable and worked quickly and efficiently. He gave me tips on how to maintain the unit. Highly recommend!!

Update: Jason came out today for our 6 month check up and he said we have been doing a great job maintaining the unit. He was efficient today.

The ONLY Air Conditioning company that I will ever recommend. They were highly recommended to me by a neighbor when my air was not working this summer and I couldn't afford a new unit at the time. Three other local companies came out and only tried to upsell me.
Thankfully Frosty's Air is a company with values putting the needs of their customers first and I was shocked finding out I only needed a relatively inexpensive repair to fix my AC. Only one of the other companies took the time to properly diagnose the issue but were only interested in charging close to $1000 repair. Frosty's was about half that. Much more reasonable!
I cannot express enough gratitude for such a friendly, honest, family owned and operated smaller local business. When my unit does need replacing one day, this will be the company who earned my business!

A/C technician Jesse came out, listened carefully to my concerns, and resolved the issues quickly. He was extremely courteous and knowledgeable. I really appreciated his professionalism and prompt service—highly recommended!

Our AC system stopped working all of a sudden in the morning. Since our AC System is only a couple of years old, we were surprised. Frosty's AC installed our AC System and it has been working flawlessly ever since.

I called Frosty's explained the AC wasn't working and Heather scheduled a service visit in few hours.

We were luckily, Jessie our technician from Frosty's AC arrived an hour earlier than expected. Jessie asked if the thermostat was displaying anything? I said no. He said, it's probably a simple problem.

Jessie went to the AC Air Handler in the garage. Within 15 minutes, Jessie found the problem; it was a stuck switch for the water flow to the outside. Since we were due for an AC Tune-up, I asked Jessie to perform the tune-up while he was at our home. Jessie perform the testing, checks & adjustments, cleaned the evaporator coil, cleaned the switch and the pipe line to the outside with Clorox, and ensure everything was operating correctly before closing-up the unit. Our AC System was working and delivering cold air throughout the house after Frosty's AC Service. That service call was over 10 days ago and our AC has been working perfectly.

Now that's great service - fast, reliable and easy! The bill was $189 with a free future service visit during year to drain and flush the water line. In addition, I receive Frosty's assurance that our AC system is working at peak efficiency and trouble-free. Thank you Frostys.

Ian was knowledgeable and super friendly. His recommendations were on point. I appreciate him taking the time to explain everything to me when I had questions. I hope I don't have a next appointment, but if I do, I hope that it's with him.

Hometown Heating and Air have turned what could have been an enormous hassle and expense over many years at extreme risk to my lung health into an easy and affordable upgrade situation for my HVAC system, which is mostly legacy equipment from when my house was built in 2000.

I was already concerned about aging equipment struggling after getting some prior AC repairs done back when I lived in this house as a renter. But Hometown went above and beyond with the promptness of their follow-up with me plus their dispatcher's attention to detail in getting me scheduled for repair service after the fan motor on my compressor died completely.

Every detail of what I was told to expect about follow-up contact from my technician and when approximately he would likely arrive at my house was pitch perfect. Bobby Durham was my technician for this job and I wish I could give more than five stars for the service he provided! I could not be more impressed with the speed and thoroughness of his diagnostic work, or with his candor in walking me through different options for how to approach replacing equipment that could have put my health in serious danger.

The fact that he also went several extra miles to make sure that my spouse and I could get set up with a financing deal to let us pay on principal for the first 18 months at 0% APR in addition to saving us a couple thousand dollars on the overall cost of the new system by getting us upgrade and buyback credits impressed me even further. I am not sure how anyone could have provided a better and more helpful experience with the service visit today than Bobby did. He absolutely knocked every aspect of diagnosing issues and planning upgrades out of the park and was a genuine pleasure to work with.

Bobby even stuck around at my property so that my spouse could come back from Tampa where they'd been earlier that day to do the financing verification in person--which was enormously helpful as everyone at Hometown including both the dispatcher and company boss were learning a completely new financing verification system on the fly that their lender Synchrony Bank had only just introduced.

Everyone worked together as a team to make sure my spouse and I were inconvenienced as little as possible in completing paperwork and online verification steps that were totally new to Bobby and other Hometown employees. They made sure we got a great deal on our financing and could take advantage of having zero up-front costs, not only for the installation itself but also for the equipment and other related expenses in that all-inclusive package, and to sustain those benefits of interest-free installment payment for a year and a half as we continue to build up our other investments again after making a 20% down payment on our home last fall.

By tomorrow evening I should be set up with a brand-new compressor, air handler, and thermostat courtesy of Hometown without having to pay anything out of pocket up front except the initial (and 100% refundable) deposit that I did today for authorizing the upgrade. In contrast, even getting the part needed to replace the motor fan (only to put me in a situation of needing repairs on other parts that were already going within a couple of months and likely meaning I wouldn't be able to make any other covered repairs on my home warranty for the foreseeable future) would have taken at least several days.

And because of a mold situation that was developing in the air handler, even trying to repair the system would have put my life at risk. I have a progressive disease that affects my lungs and have to wear a KN95 even for many routine activities. Bobby not only diagnosed the problem immediately but also did as much mitigation as he could right away to ensure that the air handler could not possibly send bits of moldy insulation flying into our ducts accidentally during the time between his visit this morning and tomorrow's scheduled install on the brand-new system.

In character limit compliant conclusion: A+ service from amazing people who really know their stuff!

I have dealt with a few different HVAC companies and they have been so disappointing when it comes to scheduling, service and honesty. Our AC stopped working so I went through American Home Shield and was assigned Hometown Heating and Air. I am so impressed with their scheduling process, communication, the tech Ian who came to my house to assess the situation and his honesty, Ian replaced my UV lights with proper bulbs, cleaned the handlers and vents! They will also be replacing the blower motor in a very timely manner, being so accommodating! I highly recommend them!!

From start to finish everyone I came in contact with was professional, helpful, and friendly. Communication was clear and frequent about the service. Both of my technicians, were awesome. They explained the repair and showed me everything they were doing to fix the issue while working. The office staff were super responsive and friendly during every interaction . The customer service I received was phenomenal, which doesn’t happen often now. I would highly recommend this company and would use them again.

Damian is Professional, Knowledgeable, Informative, and Courteous. Greatly appreciated. I would recommend him.

Bobby was our amazing technician! He did a very thorough inspection and solved our problem. I would definitely highly recommend Hometown. Thank you Bobby.