HVAC reviews in Tampa, Florida

Frosty's is the best AC servicing company in the area and no other company will touch my AC systems. Jesse Sears is the technician who personally maintains our AC system and his expertise and experience is second to none. I've been a customer for years and have always been treated right!

Very pleased! Mike came out to my house, gave me an estimate that was fair and competitive. I had already gotten other estimates and it was spot on and well within the ball park for quotes. Mike explained all my options on units, air handlers, capacity, very patient and knowledgeable. Professional all the way, technicians were courteous and careful throughout the installation of my new a/c system. I researched and have read the reviews on this page. One disgruntled person does not make a company bad. Read all the reviews and look at the average. This is a great company, and came recommended from people in my local area. I can see why. Looking forward to finally having real honest to goodness Air Conditioning in my home. The one I had removed was freezing up, and only cooling certain times of the day. I was ready for a change out and this company met the challenge head-on! I give Frosty's a five star rating and highly recommend Mike and his crew to take care of your air conditioning needs.

Nate Appell was fantastic. He came out late on a Monday and was quickly able to diagnose and fix the problem. He was very professional and a pleasure to work with. Would recommend him and Frosty’s to anyone I know is.

Can’t say enough good about this company! Was referred to them by my neighbor. I called them at 1130 on Monday morning gave me a service time of 12-3 and by 1245 Shane was here. He was extremely knowledgeable and seemed very trustworthy. Didn’t try to sell us on everything even gave us recommendations on how to do something cheaper. The lady I spoke to on the phone I believe Laura? Didn’t rush me and got me in asap. Prices are very reasonable and while I hope I don’t need them anytime soon haha. I will definitely be only using them going forward for my a/c needs.

Our condensers were not working and frostys came out and diagnosed both for a reasonable price. They did our install back in 2009 and we have been/will continue to use them for all needs going forward. Jesse is a great technician. ❣️

Customer service was polite and helpful in scheduling. Jesse came out, was polite and respectful, and fix the problem. Great team.

Frosty's has been so clutch for us. The first time we gave them a call was on a Saturday afternoon in I believe 2018. We had some one come out and fix our issue immediately. On a Saturday afternoon. Never mind the fact we were having a cook out that day...over the years we have used them for routine maintenance and the service has always been top notch. Yesterday I woke up and boom.... No central air. Frosty's gave me a time frame, and even with the terrible weather, Jesse was able to get the job done. Thank you for all that you do! We look forward to getting a quote on a new Unit soon.

I had a last minute issue with Nest thermostat turning off due to clogged condensate line. Frosty’s was able to send Nate out quickly to clear the line. I really appreciated the quick response and found cost to be very reasonable.

I am very satisfied with the service that my family and I received from Frosty’s Air Conditioning . Our air conditioner stopped working out of the blue and within less than 2 hours of us calling them, a representative showed up to our house. He was very focused and knowledgeable and not only did he repair our AC within a short amount of time but he also educated us on our air conditioning system as well as the new thermostat that he had placed. This is a phenomenal company and I will definitely call them again for any other AC issues that I have (hopefully not many, knock on wood! )

After 6 visits and from other companies and 4 months without AC , Frosty’s tech Jesse was able to find the issue in 15 minutes. Great service from the first call to the final farewell. Highly recommended!

After checking the reviews and the BBB I decided on Frosty's AC. The office sent someone out in just a couple hours. The technician Jesse was professional and knowledgeable. He found the problem, fixed it and the price was very reasonable. My AC was up and running. When I asked how long would it take to schedule a good routine cleaning and he said no problem, he would do it now. Great company and I will recommend to all my friends.

Nate was the service person. He arrived in a timely fashion, was efficient, informative, answered all my questions, respectful, and respected the inside of my house using shoe covers, which was helpful because I just had had the wood floors in the house varnished. I really appreciated his work ethic and dedication to quality service. Good company, good people.

I have had Frosty at our house and rental unit twice in the past few months. Excellent service and knowledgeable servicemen. They are not the cheapest, but cheapest is not what you want when it comes to A/C service and repair. There are many charlatans out there. Both Matt and Josh were excellent, and they went to great lengths to explain what was going on.

The technician was on time, courteous and very professional. He quickly checked my unit and found the problem, replaced the part and had my AC back on within an hour of his arrival. He even looked up my system and found that we were still under warranty. I would highly recommend Frosty's Air Conditioning for any AC issues.

When no one else could come out on a hot Sunday, Frosty's could and was able to fix my AC unit in very minimal time. They were professional and courteous and wonderful to work with. Joshua Tracz was my technician and he explained my issue and gave me tips to avoid it in the future. Overall, a wonderful experience and I highly recommend their service for anyone else with AC issues.

Jesse was very kind and thorough. It did take several attempts of me reaching out to Frosty’s to schedule the appointment, but once I received a response they were quick to send help! Jesse also did a great job sharing with options of preventative maintenance.

I had a fan motor put in by Frosty’s Air Conditioning approximately 2 years ago. At the time, I was satisfied with the installation. However, today I was advised by an A/C tech from another company that they didn’t ensure that all the wires were secured, which caused one of the wires to eventually slip through the grate and get cut off by the fan blade. I was without A/C for 4 hours with a child and animal inside this afternoon, missed the chance to see the Ray’s play tonight. Last but not least, I ended up having to pay $248 to have the wire repaired due to the negligence of the tech at Frosty’s A/C. Like my dad used to say, “If you’re going to do a job, do it right the first time or don’t do it at all”.

RESPONSE: Although, I'm not happy that my current A/C tech didn't catch your A/C tech's error, it does NOT negate the fact that your tech made a mistake costing me an additional $248. I paid to have a "professional" come out to service my A/C and I expected that a reputable company would stand behind their employees and services, instead of blaming another company for failing to notice your employee's mistake and/or laziness.

I am very pleased with my service. Appointment was kept on time and the work was completed professionally. I would recommend Frosty's Air Conditioning to anyone who needs air conditioning service.

I’ve been using Frostys for over a decade and they never disappoint. Jesse is my technician and he does a great job.

Not thorough. Overpriced. Poor communications and customer service.

My husband recently left a review, nicer than I would have put it, and the response we received from the company on his fair review confirmed what my husband posted and then provided misleading information to try to cover up their poor customer service. So let me clarify a few points.

(1) Duct work - when I first called the company, I was told they would call me back to schedule an appointment. After a week of hearing nothing, I called again. This time, I made them get me on schedule. The guys came out, provided the quote, and said they would see us once scheduled. I called to schedule and was told they would be there the following Monday. On Monday morning, the company called me and said they were not coming and the earliest they could be there was another week (the following Monday morning).

(2) A day and a half after the ducting work, our A/C unit completely stopped working. We called and a tech came out to investigate. This was during a cold front so the A/C unit was not even running much. We were told it was the motor and that the part was under warranty and we would only need to pay for labor. No quote was provided and not once did they tell us there was a flat fee of $700. So here we are thinking great it’s under warranty and we’ll just need to pay labor for a quick motor change out. WRONG!

(3) The company informed us that the part was in Orlando and would be here in 2 days (this is Wednesday and they say it will be here Friday and can get installed Friday once they have it). Without the motor, we have no A/C. The company obviously knows this and says for an extra $100 they will drive to Orlando and get it faster for us (one day faster). The cold front is still here, so believing the company, we decline the extra $100 fee and tell them we will see them Friday.

(4) Friday, after hearing nothing all day, I call the company to check in on the status of the part. The office tells me they will have to call me back because they do not know. Around 5pm they call me and say the part is actually in South Florida and will not arrive until Tuesday. I’m 9 months pregnant and have a 1 year old. The cold front is headed out and my A/C is not working at all. Their answer, sorry for the delay.

(5) They have the nerve to then comment on my husband’s review that we could have paid the extra $100 to expedite the part…the part that was not even where they said it was. There were many factors that went into our decision not to spend an additional $100 when we had already expended a lot on the ducting work and knew there would be some cost for the motor replacement. The company did not even have the decency to let us know of the delay. They also promised to call me back to see if there was a temporary fix, to get the A/C running at least minimally. That NEVER happened.

(6) Knowing all this, we decide to pack up and go to my sister’s 2 hours away because of the heat and expecting no fix until at least Tuesday. Monday morning around 10:30am I get a text, not a call or any update, that an appointment has been scheduled for that day between 12-4pm. So once again, I have to call them to see what is going on. They end up going out there (which I appreciate them doing even though we were not home) and replacing the motor. Then they charge my credit card $700 for an hour repair of replacing a warrantied part! Worse, they write in the invoice that there is another problem that needs to be fixed immediately.

(7) Why was this new issue not discovered when they came out to evaluate the problem? Why would they replace the motor AND leave the system running, knowing this “new” problem is likely what ruined the motor in the first place? The tech calls us and says the new motor will likely burn up again and to find an electrician. They gave us a $100 credit…on $1400. Will not be returning.

We use Frosty’s for all our A/C repairs and they have always been trustworthy and available. Nate was very knowledgeable and truly cared about doing what was best for our house. Thank you Nate you are truly an asset to Frosty’s.