HVAC reviews in Tampa, Florida

Josh was great, found the issue fast, and even fit me in earlier than the allotted time frame, and was patient when I wasn't readily available

I had Eskimo Brothers came for routine service today, and what a different from other company I had through the years. I had Cody the service tech, and he was so helpful and answered so many questions for me and explained it clearly, he checked the system thoroughly and the whole process was pleasant.

I’d definitely keep using this company and strongly recommend to all my friends and neighbors..

Great service, Josh went straight to the problem and no more worries. He was very friendly and informative. We will be looking forward to the six month service.

Shawn was on time, very personable and knowledgeable. He took the time to make sure our maintenance was complete. He took the time to explain a few things we could do to maintain the unit.

My AC went out on a day where temps were hitting triple digits. Brutal! I called multiple companies who advertised 24 hour service and only 2 returned my call (it was a Sunday morning). Not only did Eric from Eskimo Brothers call me back within 30 minutes, he was at my property to assess the situation by 10 AM that morning! Unfortunately when he arrived it was bad news, compressor was shot and a new unit was needed (he gave me multiple options but replacing the unit was the most reasonable for a 10+ year old unit). I decided to do my due diligence and had a second opinion which provided the same diagnosis, bad compressor, new unit needed. I received several quotes and I decided to go with Eskimo brothers and I’m glad I did! Eric scheduled me for the very next day at a very fair and reasonable price. Alex was my installer. Not only did he do an amazing job installing the unit, but you couldn’t ask for a nicer, more polite guy than him. He answered every question I had, a true professional. He sealed the deal on why I will stick with Eskimo brothers for any future AC needs or maintenance. If you need AC work done, look no further. Trust me.

Robert was very efficient in doing his job. I also appreciate the same day service in a timely manner. Looking forward to them completing the job due to Part order.

Josh from Eskimo Bros was amazing. Honest, transparent, and efficient with his work. I called for a second opinion because a previous company tried to sell me a membership and whole new parts for close to 2k-3k. He was able to clearly explain what the real root problem was and advised me on how to properly maintain. My ac is blowing cool air now and I look forward to working with him and this company in the future with my new membership. 10/10 would recommend. True value comes from educating customers, not trying to upsell with any products. Thank you again and call Josh for any AC needs!

Josh was outstanding and did a great job. He knew exactly what he was doing and was kind and polite. Highly recommend this company.

Glenn Miller quickly and thoroughly installed the upgraded surge protector. He made sure system fully operational. He showed and explained older previous surges from lightning and power outages. All outside wiring was checked and validated to be okay. Great service.

Excellent service. Cody Harter from Eskimo Bros is an experienced and informational rich technician who explains in detail the current system diagnostics and resolution, plus new systems and products to be on the search for the time to replace. Keeping the system functioning well with quality and value corrections and adjustments.

Josh Bello explained the value and performance of the Goodman 4 ton 17.5 SEER variable speed, variable flow, inverter side discharge split outdoor heat pump and indoor exchanger with the modern Daikin thermostat compared to the old 15 year varible blower traditional HVAC system. The SEER rating provides a TECO $550 credit, a manufacturer $1K price slash, and and IRS 30% credit for the 2025 installation.Similar cost and pricing of the traditional method of cooling and heating system. But this inverter system operates much more efficiently, is extremely quiet for both the indoor unit (can barely hear it running) and the condenser outside (low hum only). The existing LED REMO Halo air cleaner for air going into the ducts to the house, and the existing UVC cleaner for air entering the unit for cooling or heating, were both reinstalled into the new heat exchanger unit at no extra cost! The results so far are a noticeably quieter system operation, the temperature and humdity levels are more stable with no big fluctuations in temperature when the thermostat target temperature is chosen and set. The system runs quietly longer without power amperage surges when it kicks in to balance the temperate. Expecting lower electricity usage and to be noticebly lower for the same periods compared to previous years with the older traditional HVAC system. Expecting a very favorable value price/performance with this HVAC modern communicadting and synchronoized system of products. And, expecting higher reliability rather than sinking more costs into keeping an older HVAC technology.

Very friendly and professional technician, (Shawn). Was very informative about the heating/cooling testing session. Also was able to answer any questions we had and offered advice on how to keep our unit running at peak efficiency.

UPDATE: I’m updating my review from 1 star to a 3 star review, I left the original review up for reference as it was my initial experience however in recent days I did receive a call from a Senior Manager named Zelle who was attentive and apologetic about my experience. It was brought to my attention that the technician whom I had complications with is no longer with the company and they agreed I should be refunded after the mishap with multiple visits and no repairs. I appreciate the company reaching back out and trying to rectify the situation, it meant a lot to me to have the follow up conversation met with a more positive and professional customer service experience. For the record this is the second time I’ve used this company, the first time I used them, I was very impressed and satisfied with their services, which is why I went back a second time, unfortunately my second experience was not as smooth but for what it’s worth, I truly appreciate the company taking accountability and making it right by reaching back out. Thank you Zelle.

Original Review:

Beware! I hired this company to fix my AC unit, I paid almost $2k to get it repaired and it never got fixed. They have been working on the unit since Oct 1st, it’s almost the end of the month (today’s date Oct 24th) and it has yet to be fixed, they revisited the property more than 4 times, to follow up and reattempt to fix the AC but each visit yielded no results or corrections to the problem. The tenants at the house have been without AC for almost a month and Eskimo bros feels they should not refund me because I didn’t allow they to reattempt to fix it for a 5th time. After I saw they were not getting the job done correctly, I hired a second company to assess the unit, the other company stated that a part on the unit had burnt out due to the prior company swapping out a part incorrectly. So in turn they actually cost me more money by damaging another part that I have to get fixed now. I wanted to file a complaint with the BBB but they are not listed there. I spoke to their General Manager Dave Koerper and was met with the attitude that I should not be refunded because I cancelled the 5th attempt of them attempting to fix it. I’m highly disappointed in the customer service provided and lack of consideration, I legit paid almost $2k for a service that never got the product working, and waited almost a month with nothing to show for it, I feel scammed. If the problem never got fixed I feel I should be compensated with a refund or partial refund but the Managers seem to disagree so I essentially just donated the money with nothing to show for it.

Brandon was a very honest to me when talking about the AC blower motor. As he agreed it was working fine. Not too many people in the AC business is honest these days but he was. You guys need to hold onto that guy. I would definitely recommend and ask for him for my next service.

It's always hard knowing if/when you can trust a company with your business. However Eskimo Brothers (Josh) made it really easy for me to make this decision. Having recently purchased our home in April/22, Eskimo Brothers called to advise they were under contract with the previous owner to service the existing unit and a free check up/service remained available and they were kind enough to offer it to us, so we scheduled the maintenance for the following month. When Josh arrived, I Immediately recognized and appreciated his down to earth demeanor. It quickly calmed the stereotypical thoughts most people have when a repairman is around. As he navigated his check list, I tagged along trying to learn quickly and without hesitation he explained everything I was curious about in a delightful manner. The visit was pleasant. Fast forward 12 months (April/24), it was time to replace the existing unit and their was no need to consider who I would trust with the job. Eskimo Brothers offered us competitive pricing with quality work (pics included). They installed a new unit/handler today. The job was completed in 4 - 5hrs by Alex. He was also very knowledgeable and personable.

Thank you Eskimo Brothers!
From the Rivera family

I had a new system installed in August 2025. My electric bill has already decreased by $40/month. Every person from the scheduling, to the technicians have been amazing to work with. Josh made sure to answer all my questions and get the install done quickly. I highly recommend this company.
Update: Shawn D. was a great help with resetting my thermostat today. Thanks again for your patience.

Brenden thoroughly explained our systems communication issue and did not rush off after the repair was completed but waited a sufficient amount of time to make sure everything was working correctly together. Eskimo Brothers employs top-notch technicians who are professional, knowledgable, and committed to providing the highest level of quality service. I highly recommend them for all HVAC needs.

Exceptional customer service and the technicians were amazing! Sean and Brennan got the job done in a timely fashion and we're great to work with. They showed respect for a home and left it just the way they got it nice and clean. They explained what they did, and were very thorough. I would highly recommend them! Thank you!

I contacted Eric on a Saturday about needing a new AC unit. He had Victor at my house shortly after. Victor was very friendly, knowledgeable, and professional. He took all the time I needed to understand what was going on with my unit. He gave me all the options and pricing, and we were able to agree to an install contract. First thing Monday morning, Alex showed up for the install. Again very pleasant and professional. I had to leave for an appointment and when I returned he had another very nice man helping complete the job. One of the owners, Eric, came out to see how job was going and he came in and finished the paperwork with me and completed the year long interest free financing contract. Alex came back out on Thursday and placed the shroud and gravel around the unit. The inspector came out Friday and said they had done a great job and that there were no issues.
All in all this company did exactly what they said they would. All employees were very professional and pleasant and did a great job. I would highly recommend them to everyone!!!
Thank you so much for coming to my rescue and doing such a great job!!!
UPDATE : August 2025
I made the mistake of calling another company out when my A/C stopped cooling. They sent two guys out and one smelled strongly of marijuana. They told me my coil was leaking and needed to be replaced. They said I would lose all of the refrigerant and would have to pay to replace the entire amount. They gave me a price of over $3,000. I called Eskimo Bros and talked to Steve and he said he didn’t know if he agreed with their diagnosis and the other info. I had Eskimo Bros come out and Josh came to the rescue!! He topped off my refrigerant and cleaned out the plugged drainage port and put in dye to see if there was a leak. He went above and beyond with all the work he did. He came back out on August 26 to do a follow up, which didn’t cost anything. He checked everything and there was no leak and A/C was running perfectly. He cleaned my machine and it looks brand new again. He is a very nice guy who seems very honest and knowledgeable. He was very friendly and took his time to explain everything to me. I have recommended this company to others who have had new A/C units installed by them, including my son. I HIGHLY Recommend them for their professionalism, honesty, knowledge, and caring for their customers.

I am doing an edit on this review because this company deserves it! We had our entire house replaced with new duct work. We had a couple issues that were addressed and corrected very quickly. Charles was great! Ran the show like a pro and came back to make things perfect...Also thinking Diego, Kyle and Ryan deserve to be mentioned as they worked very hard as well. I highly recommend this company for AC needs...They answer texts fast, and that is impressive as well...Thanks to Josh also! He was here before the project began 😎

I'm elated. Josh has restored my faith in air conditioning companies! He was prompt , highly skilled, and provided excellent customer service.
He found the problem to my ac system 3 other ac guys could not. I'm grateful Duke Energy has contracted with Eskimo. I Couldn't be happier. Thanks Eskimo, Duke energy and especially Josh .

The team at Eskimo Brothers have been my go to for all of my properties since 2022. Just recently I had some complaints about my AC and they recommended installing a whole system dehumidifier to fix the problem. Alex came and got it done and did amazing work as always!

Esmix and Christopher replaced a blown capacitor and serviced my AC. They did a great job identifying the issue with my unit and took the time to do a thorough cleaning. Have been happy with One Hour Air and the excellent service provided.