HVAC reviews in Tampa, Florida

The tech was an incompetent idiot. Adam, the tech, didn't fix my refrigerator the first time. The second time he never showed up and when I called the office, the owner said the tech was there with him in the office. Additionally, the owner was very rude and hung up on me.

office staff is completely disrespectful and belligerent when dealing with customers that just call for a status on technicians. I can't believe i was talked to that way and i am the customer spending my hard own money. I will never recommend or deal with this business again

We had a great experience with Rick and Sonny. They were very nice and honest. I would refer them to anyone who needs anything to do with AC. We had a great experience with them

Awesome! We were out of AC for a week. It was 90 degrees in my house! Another company kept bandaiding the problem and it would break again. FINALLY some one told the home owners the units need to be replaced. As soon as they got approval they came back to replace the AC. They finished it on less than a day! They are my heros!

Never really spoke to Rick. He did all the communication thru texting. Which I found weird. But Steve and his Son that work there did a amazing job

Danny and the guys from Rick's A/C came out today and did an awesome job replacing our AC unit. They were extra efficient and went above and beyond to make sure that everything was done correctly. 100% Satisfied customer!!! Thanks Guys!

I call Air-Ric's A/C and scheduled an appointment with them because my ac was only blowing warm air. They came out found the problem and explained why it happened. I felt educated and in goods hands with there tech Eric. I would high recommend them again.

Top notch professional service!.Family owned . Kind and courteous crew. They did an excellent job putting in a whole new system for me. When they finished they cleaned up every scrap of paper and left everything spotless. Highly recommend .

Best outfit I've ever seen. I called them Monday at 11 and by 1130 they had the first guy of a 5 man crew out there ripping out the old ac unit and installing a new one. They had everything up and running by 5, painted, cleaned, permitted and processed my TECO refund also. Very professional. And, the price of the system blew away the competitors. iI never write reviews but if you ever need AC work you have to use these guys.

Don’t know what they’re doing. Failed to diagnose a stuck TXV/LL restriction. Anchor air was able to correctly diagnose the problem since it was done on a hot day, but Ricks AC does not seem to understand that a stuck TXV will perform correctly as long as the ambient air is currently the proper temperature for the TXV in the stuck position. They need to watch some HVAC School YouTube videos and maybe they’ll gain the skills needed to be competent technicians. Funny guys though, nice people, just incompetent.

I love using this company as one of our vendors. Rick and his team are so responsive and kind. They are always looking out for the best interest of the client! They are my #1 go to AC company in the Tampa Bay area.

Great company, they replaced two AC units for me and did a great job. They came back out as needed during renovations to hook up the thermostat and electrical. Their prices are among the best in town. I highly recommend Rick's AC.

I highly recommend Rick's A/C! Our A/C stopped cooling in the middle of the night. Rick's dispatched George who diagnosed and solved the problem. We were cooling down again in no time. Their professional and courteous service made the best out of a bad situation. We are happily out of the heat. Thanks Rick's

Rick is amazing to work with. If youre looking for a vendor who goes above and beyond and is compassionate id highly recommend using ricks

Rick and Alberto were fantastic! They responded to an emergency repair same day, and the work and professionalism were top notch. If you need AC or heating done, make one call to Rick's AC!

Rick's A/C, replace my A/C in my home, His tech's took the time to make sure no damage would happen to my 70 plus hardwood floors. Installation was done on time as promise. Fair price and sometimes smaller companies are better. Rick is now on speed dial, for any appliance repair.

I highly recommed Rick's A/C to anyone needing work done. If you can't reach them try again, it's worth the wait!! Danny and his partner was very
honest, polite, and respectful. Excellent customer service and very efficient!! They were even nice with my 5 year old grandson that kept wanting to be their friend. Lol! Thank you Rick and family for great service!

Talked to Rick yesterday morning and a Tech arrived at my house by 230pm. The tech was in and out without a trace. He was very respectful. I would definitely recommend them to anyone who asks me. Oh and best part was the price!!!

I was very pleased with my experience with Rick's AC. Initially, I called to order a part I needed to install on my unit and they had it in stock at a reasonable price. When I picked up the part, Rick was kind enough to give me a couple pointers on installing the part myself. After the part didn't fix my problem, I called them back and they were able to get a very competent tech (Farid) out to my house quickly. Farid was able to diagnose my issue quickly and accurately. It sounds like they have several experienced techs on staff and definitely offer a great service at a reasonable price whether you are a DIY customer or have no clue about AC and just need a good, honest AC company to help you out. Thank you again to Rick, Farid, and Julie for a pleasant experience an helping with get my AC back up and running! Nick

I can't say enough good things about Rick's. Honest, fair, and reliable. Rick, along with his employees, are all knowledgeable and take time to explain the problem and quick to fix. It's not easy making tenants happy, but all have great things to say about Rick's!

I don’t know who the guy was I spoke to on the phone. But after the tech had come out (by the way, I had no problem with the tech other than he didn’t have answers to my questions, he was very nice) and I sent a request to the office for a different time than what the tech gave me to come back out, the office person asked me to call, and I did. I thought he was just going to confirm the time/day. He was horrible- rude, arrogant, condescending, abrupt, kept talking over me, his voice was elevated and aggravated the entire conversation. He even laughed at me a few times- I felt in a very sexist way, after he mansplained everything to me. It was the absolute most unprofessional interaction I have ever had with a vendor. I hung up on him, it was that bad. Again, no issue with the tech that showed up - but this guy in the office was the worst example of how someone should run a business. If you can’t talk to people, don’t.

Updated- I was able to speak to the tech and sort things out with him, and the person in the office was cordial. It doesn’t excuse what transpired previously - so this is a cautionary post.