HVAC reviews in Decatur, Georgia

4.8 based on 434 reviews Back to the listing
    5

    Very Professional service to 32 year old home. Replaced old furnace, installed an additional Thermostat. The update has evened the air flow throughout the home, and is expected to reduce energy cost. Solved an issue which was an ongoing problem. Installers were prompt and professional.

    5

    My Aire did fantastic work installing a new heat pump for my home and went above and beyond to meet my family's needs. The team was focused on details and quality work with excellent communication and fair pricing. William B. did a phenomenal job leading the overall process and installation. As a homeowner, you dream to find a contractor like William who will listen to your needs and think through the best options with you (and not just the most profitable options for them).

    My Aire also sells some of the best and most reliable heat pumps available. As a successful "Mitsubishi Diamond" contractor, they can even offer a 12-year warranty on parts and labor for Mitsubishi systems. In an industry where 10-year warranties are considered the best gold standard you can get, a 12-year warranty tells you a lot about the quality of their products and work. I also had a utility contractor in my home after the install, and unprompted, he commented on the quality of my new heat pump installation.

    You owe it to yourself to call My Aire for a quote, especially if you’re considering a heat pump.

    5

    The employees are very nice. The service technician was actually early, which I was notified earlier that he would be. They're absolutely the best in the business. They went above and beyond to provide me with the highest quality of service. I would recommend my Aire to anyone.

    5

    Professional and customer friendly
    They worked until job was completed

    5

    HVAC unit bit the dust on Monday, My Aire was out for an estimate on Tuesday - full system replacement on Thursday. The install team was professional, efficient, and did a great job. Big thanks to Jamel who was upfront, honest, and great to work with throughout the whole process.

    5

    Very professional! William has been so patient with us asking so many questions. We are so impressed with how they let you know when they will arrive at your home. We would highly recommend this company for your HVAC needs.

    5

    My Aire Heating and Cooling called ahead to let me know their technician Mark was enroute.
    Mark arrived on time, very courteous, knowledgeable, and efficient. He answered all my question and explain what services were rendered. My units are working perfectly. Thanks My Aire for your reasonable prices and efficient services. I highly recommend My Air Heating and Cooling.

    5

    I recently had a new water heater and air conditioning unit installed by My Aire Heating and Cooling, and I couldn’t be happier with the experience. The team was on time, professional, and very respectful throughout the entire process. They were extremely knowledgeable and took the time to explain everything clearly, showing great patience with my family as well. It’s rare to find a company that combines quality work with such great customer service. Highly recommend!

    5

    The installers were wonderful. The systems look great however the heater is taking 40mins to start to warm up. I have the heater set on 79 and 1hr30mins later thermostat just reached 73degrees, house is still cold. I'm not happy.

    4

    Very efficient and professional for my AHVAC replacement. The first technician arrived precisely on time armed with drop cloths and ready to work. The post installation walkthrough was equally very thorough. I do have a question however, on my ecobee thermostat, how can I tell when my system is running? Thank you for the work you do.

    5

    Jamal was wonderful! He was friendly, knowledgeable, considerate, and thorough. I appreciate him explaining the process to me and asking if I had questions. I'm excited to work with My Aire and I'm looking forward to the finished product. I would definitely recommend to my family and friends.

    5

    Highly recommend! Excellent service. The communication was top notch, they kept me in the loop on everything. They stayed until the job was completed. Even got a brand new thermostat to control the temperature. Let's just say My Aire has been a blessing for me and my family, and we are just grateful. I will be using them again in the future.

    5

    Where do I start? My My heat smell smells like it was on fire. It was getting down below 30. I was a bit distressed. I called my air at 8 AM They had someone out by 10. I couldn’t be there I unlocked the door remotely, They were amazing. They ran around, came back twice by noon. They were done. It was super superhuman. This restores, my faith and confidence of humanity, to be honest. A company that runs like this will always have my business! Thank you, my air.

    5

    After an hour of efficient work, my home's comfort level soared. The team was knowledgeable, friendly, and left everything spotless. Truly impressed with the seamless installation process of the ductless system.

    5

    Our heating system is now running smoothly after a swift and efficient repair job!

    5

    Heating & Air Conditioning did an amazing job restoring our basement after water damage. The team worked fast and explained everything clearly. They made a stressful situation much easier.

    5

    The technician arrived promptly and immediately impressed me with his thorough knowledge and friendly demeanor. He took the time to explain each step of the maintenance process, ensuring everything was running smoothly. I appreciated his attention to detail, especially in checking components I hadn't considered before. After about an hour, my HVAC system was in top shape, and I felt more informed about its upkeep. Definitely recommend for anyone needing reliable maintenance!

    5

    The technician arrived promptly and diagnosed the issue with my heating system within an hour. They were professional and efficient, ensuring everything was running smoothly before leaving. So grateful for their expertise and quick response!

    5

    We are open

    5

    Ken has been my go-to for HVAC needs for thirty years. I highly recommend Air Necessities!

    5

    All I can say is a huge THANK YOU! What wonderful service, right as my mother in law was coming in town and our heat was out. This guy is an incredible professional who really knows what he is doing AND is nice to boot! Can’t recommend him more!