HVAC reviews in Marietta, Georgia

4.7 based on 1117 reviews Back to the listing
    5

    The experience today of a routine service of my heating and cooling units will forever live in my memories as a blessing. Justin Dowdy Is a most valuable employee. Not only was he professional, friendly, reliable, knowledgeable, courteous, and all one would expect of a successful and honest service individual, but also a precious gem. If Justin is a reflection of self Brothers’s heating and cooling I would rate this company 100 times a five star rating.

    5

    Preston found a major problem with our HVAC system and helped us navigate our way to a solution. Friendly, courteous, and thorough. We highly recommend Self Brothers for your HVAC needs.

    5

    Preston was very thorough. He checked out everything and made suggestions for us to improve our energy efficiency.

    5

    Justin was great. On time, super professional, and friendly as always. I’ve used John and Chad Self for years for my home and other properties they’re the best.

    5

    Tim did an excellent job performing the bi-annual maintenance on my HVAC system today.

    I've used Self for many years, and I highly recommend their service.

    5

    Justin Dowdy did such a through job today locating a problem issue with one of our furnaces and by solving a drainage issue with another furnace. He took time to do the job correctly and neatly all the while explaining in detail everything he was doing and asking all kinds of questions to get to the bottom of our problem. Great job!!!

    5

    Excellent on time service beginning with John Self doing the estimate, Kelly coordinated the appointment and Mark completing the service work. On time service and no estimate surprises when finished. Everyone was courteous and pleasant and I will not hesitate to call them again.

    5

    I had been using the usual big name HVAC companies but got a feeling on a recent visit that I was being hustled….someone recommended Self Brothers. Justin found the issue and even used a warranty credit ( which others ignored) to get my system back online for a considerable savings. Very professional

    5

    Tim is very professional and incase I need anything he always gives good recommendations . Thank you for your service as a team from the office to Tec .
    It was a nice touch to meet one of your bosses.

    5

    My mother and I have worked with Matthew for years, and we cannot speak highly enough about him. He is always on time and ensures issues get addressed in a timely manner.

    5

    My heat wasn’t working in my home Tim came over and had it working in less than 30min it was something simple but it was worth it, and he called me to see if I was available to getting it looked at earlier than expected! Definitely recommend!

    5

    Dwayne and Preston did an exceptional job replacing a dangerous heat pump in our attic. They were professional, courteous, communicated well, and cleaned up after themselves. This company has been an unexpected blessing to our family.

    5

    Woke up to a freezing downstairs due to a furnace shutdown. Self Brothers came out same day as a winter storm warning was bearing down. Curtis, our technician, diagnosed the problem in a matter of minutes, replaced a bad capacitor, and got our system up and running again before freezing temps set in. Very pleased with the quick and courteous service.

    5

    Self Brothers (and particularly Preston!) were so efficient and helpful. When temps dropped out of nowhere, they jumped in and made fixing the heat and thermostat problem as easy as could be. Kelly was also super helpful when we called. Such a great company and team!! Highly recommend!

    5

    They replaced my old furnace and air conditioning. They did a wonderful job. It was done very uniform and very thorough and checked the system thoroughly and went over the uses of the thermostat with us. High recommend them to do other work.

    5

    Self is the best company . Justin Dowdy, the Self tech, called to confirm arrival at set appointment time. He was extremely knowledgeable and efficient. My system is running great. I really appreciate Justin's professional kindness throughout the service call.

    5

    Self Brothers took a lot of time to discern my HVAC issue. I appreciate the work and the honesty. Another local HVAC company wanted to charge me by the hour while they talked on the phone with the manufacturer.
    Self Brothers got my HVAC up and running. I signed up with them for semi annual maintenance service. You can't beat a company who will track down your problem, without excuse.

    5

    All the technicians were great. Professional, respectful and efficient. Price was very fair and next day service was greatly appreciated..A+++

    5

    Self Brothers (Ferguson Heating and Air) recently serviced my HVAC and I could not be happier. They arrived on time, quickly identified the problem, and fixed it with the utmost care. Mathew is incredibly well trained, friendly, and takes care of his customers. Thank you!

    5

    Tim was fantastic! He communicated clearly from start to finish, was super friendly, and made the whole process stress-free. He diagnosed and fixed the issue quickly and professionally, and his attention to detail really showed. I couldn’t be happier with the service—highly recommend Tim!

    5

    Tim called informed n e of his ETA. He arrived promptly with coverings over his shoes. He assessed the problem, explained the problem and what's needed to repair. Tim went to his truck to get the part needed, told what the repair cost and if I wanted to move forward. He was efficient, pleasant and I was very pleased with his work. I would highly recommend Self Brothers and definitely Tim as the technician.