HVAC reviews across the US

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Great experience. Isles hooked up our gas line for a new stove and made the whole process easy. On time, professional, and everything works perfectly. Would definitely use him again!

Alex was very pleasant to work with! Came in, took a look at my issues and was able to tell me almost immediately what was wrong. He gave me his analysis and we talked through a plan & the price in a way that wasn’t too overwhelming. He was very thorough & considerate of the situation at hand and very nice to work with. We will only call Heritage for our heating/cooling & plumbing needs.

I'm adding another update to my review to reflect a discussion with the management at Heritage Home Services. Andy was great about listening to my concerns and suggestions on potential improvements to their work processes. We had a very good discussion and he kindly offered and came through with a significant refund on the expense for the 2 days of visits from their staff. I'm impressed with Andy's and Heritage's interest in following up on reviews and taking a concrete step to make things right with the services they provide. With this excellent response, I will be returning to Heritage as a customer - Thanks.
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I am modifying my initially very positive review of Heritage for plumbing services after a leaking PEX pipe. My issues with them are two fold - quality of work and pricing during two separate visits for the same issue.
We had a leak occurring in a first floor bathroom. The plumbing technician that came out spent a few hours attempting to diagnose the source of the leak, including cutting a few holes in the walls. Upon needing to leave, he mentioned that the leak was coming from the upstairs and coming down the wall, and mentioned that drywall would need to be removed in our stairwell along the joist line for the next tech visit from Heritage. After cutting that out myself and finding no pipes in the wall, it was clear that the leak was not coming from upstairs. I then noted there were separate hot and cold shut off valves for the first floor bathroom and literally spent 10 minutes alternating those valves to diagnose the problem myself. I determined that the leak was coming from within the bathroom on the first floor.
The next plumbing visit was from a more seasoned Heritage tech. Explaining that I essentially diagnosed the exact location of the leak myself, they offered half off the charge for the prior visit. That semi-covered the poor plumbing diagnostic work, but not the repair for the new 2-3' hole in my drywall. After assessing the repair, the second tech mentioned that the repair would take 4 hours and cost $1,000. He performed the repair but I was very surprised to see that it only took him 2 hours. Being a seasoned tech, I believe he should have been better about more accurately estimating the repair time. So any "discount" I got on the poor work from the first visit was effectively washed away by being overcharged by 2X for the second visit.
As an additional note, I've added a photo of one of the hack job holes in the wall that the first tech made while trying to find the leak. Cutting the drywall so close to the baseboard required that the baseboard was also removed to make a repair to that section of the wall.

Bryce was very pleasant, professional and thorough. He worked with my siding contractor to coordinate installation of the wiring for my living room sconces. The initial job involved replacing the unsafe outlets and switches connected to the bathroom light fixture replaced and living room sconces installed. Amongst other items. His coworker Jack worked on the kitchen GFCI outlet conversion and upgraded the circuit board. I am working on scheduling a complete upgrade for the remaining outlets and switches.

First time using this company and Curtis was on time and performed work on our mini split. Communicated well thru text on what was going on with the unit. Very cordial well presented, professional. I will definitely use Courtesy Heating and Cooling for future issues.

Curtis, the HVAC Specialist, arrived promptly and was as courteous as the name of the company that provides diagnosis solutions. Throughout the visit, Curtis assured me that my unit would last for the future. I highly recommend using these guys for your heating and cooling needs.

Great experience overall. The team was professional, friendly, and easy to work with. The service was handled smoothly, and everything was explained clearly. I really appreciated their reliability and the quality of their work.

I’d definitely recommend them and would use them again in the future.

Had my boiler serviced couldn’t be happier with the services I got! Curtis is very professional and knowledgeable Id recommend him to anyone for any heating needs! Great price!

Curtis and his team and very responsive & solved problems other heating companies could not! Friendly & efficient. Highly recommend

Curtis from Courtesy Heating & Cooling is incredible professional and responsive. I called them regarding a makeup air problem that I was having with my commercial hood. Curtis immediately responded and began to troubleshoot. I would highly recommend Courtesy Heating & Cooling. Thank you Curtis.

Courtesy Heating & Cooling offers great service and a wide knowledge of heating & cooling needs. When I needed my geothermal AC system worked on Curtis was knowledgeable, thorough and reasonably priced. I HIGHLY recommend them.

Curtis performed an annual heating system service at the beginning of winter and did a great job. He was very informative, letting me know what things I will need to keep in mind for the future. Easy to talk to and does a thorough job at a fair price!

Service team showed up early and ready to go. Quickly diagnosed the issue and offered a quick, same-day plan to replace the broken parts. In addition the offered to tune up our system while on site. Probably the best customer service I’ve had in a long time! Thank you for the quick fix!

Pearce and his team did a great job with their installation of a mini split system in our house. Would definitely recommend them to anyone looking for this service.

I was more than happy with the service that I received. He left everything clean and was very polite and efficient. New to area and glad I've found East Coast Air!! Thank you again!

Great company! I will definitely use them again! Great communication and dependable.

Jonathan cleaned my mini-split heads today.

Great job. Price paid was price quoted. It was also very reasonable! Very impressive company. I highly recommend them.

We hired East Coast Air to fix one of our heaters, and they were fantastic from start to finish. Super quick, knowledgeable, efficient, and genuinely friendly. They diagnosed the issue fast and got everything running better than ever. Our crew is thrilled to have the heat back in top shape. We’d hire them again in a heartbeat!

East coast is by far.A standard of excellence across-the-board from the phone call I made from Madeline on the other end of the phone who listened and took accurate notes. The Madeline checked with her team to see if anybody was available to go. Survey, what my issue was. 20 minutes later, john a technician was at my house. He diagnosed the issue to a bad capacitor. John was very pleasent to talk to, had the part, cleaned the unit and my condensor is back in service.granted, They had a cancelation, but they were able to fit me in that quick, thats a hig standard of excellence. And I'm a first time customer. I will be using East Coast from now on. With any problems with my hVAC unit.to everybody on the East Coast Team, thank you very much . Be proud of your honesty and integrity. Bert, Derry NH.

The staff at east coast air are very knowledgeable and responsive to your calls. They show up right on time and were thorough in diagnosing the problem with our mini splits and suggesting a solution. The repair work was done in a timely manner and we are very happy with the results. We would recommend them to anyone who needs these services.

East Coast Air did a split for us in our main living area, We couldn’t be happier with their work and professionalism. Great price, good people, very respectful of our property. I couldn’t recommend them enough!

My heat went out on probably what will be one of the coldest saturdays this year. I called multiple places, one wanted to charge $270 just for the call and then $250 an hour and then said they probably wouldn’t be able to repair it because it was a Saturday and they couldn’t get parts. Other places didn’t return my calls and others couldn’t come out till mid week. I called C&S and Chuck picked up the phone right away and was at my place within an hour. He figured out the problem and because my furnace was 23 years old and had never been serviced (I know I know) he recommended replacing it for safety’s sake and I honestly couldn’t disagree. He had a new furnace and replaced my old one by midweek for a very reasonable price. He offered safe portable heaters for me to use but I had my own so it wasn’t necessary. He was professional, polite, had great communication, they cleaned up after themselves, I couldn’t be happier.