HVAC reviews across the US

4.7 based on 940092 reviews Back to the listing

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    5

    Brandon, was an excellent tech; he checked our ac unit, seemed like no time passed, knew what part to replace, fixed 👏 👌 👍 🙌 😀 it quickly, was friendly & prompt in getting here as well!
    Holly was nice & caring over the phone & left a great first impression. We can't thank you enough.

    5

    We came home to our unit not running right and we leave for vacation tomorrow. Holly was able to get a tech out for us within the hour. So thankful for her help. Daniel has been here several times and we really enjoy dealing with him and his work. He has fixed us up everytime. We are very happy and grateful for Neal's heating and cooling. Even our furbabies! 5 stars all around!!

    5

    Neal’s was so easy to work with from scheduling to service. Our technician was fantastic. He had no problem trouble shooting or issue and fixing it, and was very clear explaining to us how to use our new system. And, the price was very reasonable. Highly recommend using them!

    5

    Troy came out to service my unit. He cleaned the coils and removed debris from the unit. Troy was knowledgeable with the unit and was very professional.
    My only issue was some of the ductwork done 3 years ago during the original install has repeatedly had pieces fall down. Troy took pictures of it and added a patch to hold it together. Hopefully, Nathan will get the pictures and get this corrected for me. This is the only issue I have had with my new tempstar unit or Nathan's installation.

    5

    These guys did an amazing job . We are very pleased with the quality and seed of of the work done on installing our new unit and would recommend them to anyone who may need hvac work done. Thanks for a Job well done

    5

    I just had a gas fireplace installed. Looks great. Wonderful follow up making sure I got what I wanted and a great group of people to work with. Would highly recommend.

    4

    Excellent and courteous. Very reasonably priced. Unlike N.G. H+A There seemed to be a breakdown in communication of what I was looking to have done on my service call and b/c of that the tech had to borrow one of my own HVAC tools to complete the job. Brandon had a great attitude about completing the "extra task" and didn't throw anybody under the bus for not communicating this expectation to him. Excellent employee and a great value. I've had 2 very good experiences now.
    100% recommend!!!

    5

    In the past few years I have used several different heating and air companies. A friend introduced me to Neal’s heating and air. This company and their employees are the best!! I had a new unit installed and their employees showed up on time, explained everything to me, and performed as professionals! Their prices were great!!
    If you need their services, you will not be disappointed!!

    5

    Neals guys did Great job on our New Home hvac system. !!

    5

    Cameron, Holly, Paul and the guys that installed the units were so helpful and fast. I didn’t have to go without heat thanks to them.

    5

    Daniel from Neal's was awesome! He was very thorough and did a great job getting our AC unit running again for us! We called and Neal's came out the next day. Thank you for the quick service.

    5

    Nikki was so helpful with the design process! She answered all of my million questions quickly and was very thorough with our options! Eric and Hunter did a fantastic job installing the fire place in our new home! They were very professional and completed the job in a timely manner! Thank you Fireside Hearth and Patio for a wonderful experience!

    5

    Paul was awesome! Don’t send anyone else even though I haven’t used you guys before on service calls. Paul only!

    5

    I can’t speak highly enough of the team at Neal’s Heating and Air. They took great care of us from start to finish and i would highly recommend them to anyone!

    5

    Gas log inspection. Excellent customer service and price. Highly recommend and will use again. Ductwork cleaning was excellent as well!

    5

    Paul Peal was really great with servicing my unit and lighting the pilot light for my fireplace. He was very kind and friendly. Thanks again Paul for everything that you've done. I appreciate you. Have a blessed day😊🙏

    5

    Working with Neal’s Heating and Air has been one of the best service experiences we’ve ever had. They came out quickly, diagnosed our unit, which needed a full replacement and was able to get us back up and running in no time.

    Camden was personable and kept us in the loop as things were progressing. Great service all the way around!

    5

    The service tech was on time and very professional. Explained in detail everything he was checking and/or replacing. All questions were answered. Overall a great experience and would recommend. Will be using again if the need arises and for yearly maintenance. Great service and polite tech.

    5

    Holly was a God send. She was able to give me some pointers on what to look for while I was waiting for my appointment. Ended up fixing the issue myself and got air back in inside the house. Thanks Holly!!

    5

    10/10 Would highly recommend!! This crew was professional, hard working and highly skilled. They did amazing work to help after a fire under the house, were patient with our schedule and cleaned up after the fantastic install of new ductwork and unit. Great company to work with - 5 Star

    5

    Young lady who arranged service appointment was extremely polite and professional, and the service tdch was right on time and fixed problem with Air Cond unit right away. He was also very polite and friendly, as well as professional. I am extremely pleased and grateful for the prompt service, and wouldnt hesitate to use company again and highly recommend them.