Plumbing reviews in Boise, Idaho
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The scheduler who answered the phone was polite and professional and gave me an appointment the same morning. Within 10 minutes Andrew called to give me an arrival time and was even a few minutes early when he got here along with Dennis.
Andrew was very personable and also made sure my floor was protected and that no mess was left behind. He did a great job and I couldn't be happier.
Dennis was also friendly and gave me suggestions on preventative measures but was not pushy and was respectful of my decisions.
I highly recommend Elite Rooter and believe them to be an honest business no pressure plumbing contractor. -
I hired a contractor to installed my flooring in the laundry room. So I had to remove the washer and dryer so he can work on the floor. I shut the main water valve from the city into the house. I removed the washer and dryer and notice the valve to the washer was still leaking a little bit. So, I decided to call Elite Rooter and they showed fast and promptly. When entering the house, the Tech James Owners did an outstanding job. It was not a little job, when I moved into the house apparently the valves for the washer were not up to code. He (James Owens) put booties on his shoes so he won’t get the house dirty. Also James ask me permission to come into the house. James had his hand full, but go it done in a timely manner. Also, talk to Dennis Green and he gave me a fair estimate especially with the economy and inflation going on in the world. Yes I would hire this company again.
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I called with a bathroom sink faucet issue. James Owens was out to my home within an hour. He was professional, Did an exceptional job and cleaned up every drop of water. Thank you James for a job well done.
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They were quick and did great work… although it was a bit pricey in my opinion!
Isaiah was our tech and he was great… super friendly and patient with our dogs as well! He provided great customer service and explained things so they made sense to me who knows very little about plumbing. -
Great company to work with. They were super accommodating with a change in schedule and arrived promptly when scheduled. Thomas was very friendly and professional. He made sure he understood my concerns/issues and talked me through all of my options. I also really appreciated his transparency in pricing and that I didn’t feel like I was being oversold on anything. We will use Elite Rooter for any future plumbing needs and give 5 stars to Thomas and Dennis for their great customer service!
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My kitchen sink was clogged. Had used Drano twice and ZEP once. Had the pipes all cleaned inc. the drain pipe up to 15 ft. Was concerned there might be a more serious issue. Called Elite Rooter. Jose H. and Johny came out within hours. They put a rug down outside the front door, put plastic coverings over their shoes, a blanket on the floor where they were working and set their equipment on it to prevent scratching the floor. We discussed the issue. Their equipment would reach to 100 ft. Within 15 minutes the clog was cleared. Jose and Johny were professional, personable, and solved the issue. They cleaned up after themselves, as well. To be able to use my kitchen sink again was such a great relief. If you have a clog that you cannot clear, I would recommend Elite Rooter in a heartbeat. To top it all off, the office staff was pleasant and professional.
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Chris was professional and had my kitchen drain fixed quickly. He came over late in the day and I appreciated his service in fixing my drain on a Friday night! I highly recommend Elite Rooter and Chris for your plumbing repairs.
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Mark came by to try and help us locate a drip I’ve been hearing on the house for the last month or so. He was very polite, professional, responsible, and made some suggestions without trying to upsell. I really felt like a valued customer even though it was an inspection. I will consider Elite for my plumbing needs on the future, especially with great service folks like Mark working for this company. Thank you again.
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Augustin and Miguel from Elite Rooter were very professional, responsive, and efficient in helping us address an urgent plumbing issue. They worked quickly over several days to perform a complicated replacement of 60+ year old cast iron and ceramic pipes that had completely collapsed under our garage. We did not have to dig up the garage foundation which was a tremendous cost and time saving. Best of all, they were very personable and made the entire experience stress free. When the work was done, it was like they had never been here at all. Highly recommend Elite Rooter, especially Augustin and Miguel.
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I had assisted ELITE PLUMBING many times... All plumbers are quick to find out where the problem is... Very quick to re- act and good communication with home owners... In case of emergency situations day or nite ELITE PLUMBING will handle it! Good reliable company.
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We had Elite Rooter Peninsula visit us today to fix our complicated Axent toilet. The gentleman who helped us did a fantastic job and was very pleasant.
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Dennis, Isaiah, and Tyree were AMAZING! The quote they gave me was exactly what I paid. They were professional, courteous, and quick! My issue was resolved in less than a half hour. Dennis ensured I was satisfied and went above and beyond to earn my business. Isaiah double checked his technician and assured me they found the cause and the resolution. Tyree was courteous and respectful in my home. He diagnosed my issue quickly and resolved it quickly. Thank you, you were all amazing!
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I've had the pleasure of working with this company twice now! With the quality work of Dennis, Isaiah and James (I've worked with all now) they have themselves a loyal customer. They're all super professional, straight to the point and very kind. They aim to please and its clear they love to take care of their customers. I always make sure they leave extra cards for me to pass out to anyone who also needs the best plumbers in town! Thank you Elite Rooter, Dennis, Isaiah and James! :)
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I called Elite Rooster and they had someone out in about two hours the same day. Eric and Isaiah were the utmost professional pair and did a wonderful job of fixing my drain in a quick manor! Strongly recommend these folks.
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This place is a complete sham. I’m in the middle of a law suit against them. The main broke on my house and they came out to do the repairs with unlicensed workers and never pulled permits. They brought the main in above ground and left my yard in shambles. They used the wrong size piping, so the water in half my house didn’t work when it was done. Connor Jimenez hired these unprofessional workers who talked like they were big and had nice expensive vehicles but they just took my money and ghosted. They acted like they would make it right and settled with me for 19,000 in which Conner signed as well as I did for unpaid work that they owed because they originally agreed to repair the damage and do the plumbing in my bathrooms. Instead they took my money and ran. My lawyer sent letters to Pratik Patel, James Blake and Connor Jimenez to demand payment and I am also currently working with attorney generals in Idaho, Colorado and California. These individuals have not responded to any of the e mail or certified mail and and I’m sure are just hoping I go away, which I don’t plan on doing. The division of occupational licensing confirmed that no work was ever permitted and I’m sure that is because all the workers on my project were unlicensed. Dealing with this has been a nightmare. Don’t make the same mistake I did and stay away from this sham outfit.
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Do not use this company they came to my house charged me 60 dollars for an estimate that i didn't need.I was told my valve in the shower was broken and couldn't be fixed and would need to open my sheetrock wall buy the valve and they wanted 500 to install it.I had another plumber look at it and told me there was nothing wrong with the valve and took the parts from the new cartridge i was putting in and it works just fine!I called and asked to be reinburst for the wrong quote they gave me and they haven't responded to my calls!!!So unprofessional!
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This is now Ferguson Enterprises and they are fantastic to work with.
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this place is best
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Helped me get what I needed fast, that's not easy when there's a supply chain issue they handled it and made it work
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The best Ferguson is the nation. Excellent customer service and supply!
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Very helpful staff saved me a chunk of change and got me going in the right direction. I salute you!