HVAC reviews in Aurora, Illinois

recently, my spouse and i bought a house in aurora and needed an ac inspection followed by a new ac installation. from the outset to the end, jonathan, chris, and everyone at aurora heating & cooling have been simply exceptional. they managed a unique situation with utmost professionalism, complete customer service, and kindness. being new homeowners, we are learning as we go and during this journey, our queries were responded to promptly. the ac was installed within a regular time frame and it's been functioning excellently. we anticipate many years of accurate, efficient, and top-quality ac service. we feel fortunate to have discovered them! thanks again!

I needed my ac ducts and vents serviced promptly. I have a new ac handler and whole house fan set to be installed and was advised to get the cleaning done prior to this. After reading some reviews, I decided to reach out to Aurora Heating & Cooling. Jonathan, the owner, returned my call within an hour and provided an estimate after a brief discussion. His level of professionalism and the affordable quote led me to book an appointment with him. i'm pleased with my decision to choose Jonathan, he and axel did a fantastic job. They made sure to keep my home as clean as they found it. When I asked my installation team if they were satisfied with the cleaning, the response was a resounding YES. I'll definitely be reaching out to them for maintenance services in the future.

From the get-go, with the initial phone conversation, I got the sense that Aurora Heating & Cooling was a business I could rely on. Their positive mindset gave me confidence that the ac repair would be carried out properly. Their technicians didn't disappoint. They arrived punctually, all smiles and ready to get to work. They took the time to explain all the steps they were about to take. Even during the repair process, Jonathan and Eddie were more than happy to pause and respond to my queries. The job was finished earlier than anticipated and the ac unit operates perfectly. You can tell they take genuine pride in their work. A big thanks to everyone involved in making this ac repair a successful one.

I reached out to Aurora Heating & Cooling because my heat pump was constantly shutting off in the cold weather without any prior indications or warnings. I was truly pleased with their work and the pricing. Their team, especially Jonathan, was extremely knowledgeable and efficient. He patiently diagnosed the issue, alternating between the indoor and outdoor units. Once he identified the problem, he didn't provide an outrageous quote like other companies. I was really impressed and I'll definitely be using Aurora Heating & Cooling for any future AC repair issues or installations. Thanks, Jonathan!

I can't praise this AC repair company enough! Jonathan went out of his way to visit my mom's place late in the evening to provide a quote. Within a span of three days, my mom's AC unit and hot water heater both broke down, and Jonathan honestly suggested that we should also replace the furnace, given its age. At first, we were taken aback by the cost, but thankfully, they offered finance options, enabling us to manage the payments. When the installation day arrived (after a short 5-day wait), Jonathan's team had to put in two full days of work due to the requirement of new custom duct work, a fresh AC unit pad, and some plumbing updates. Jonathan's team handled everything seamlessly, leaving the place clean and tidy. The new units are working wonderfully. My mom and her dogs were back in a cool and comfortable environment in no time. A massive thank you to Jonathan and his team. Your work was outstanding.

My AC system was out of commission for a couple of days before I finally decided to get help from a local service provider. Their online booking system was user-friendly and very clear. The AC technician, Eddie, was extremely supportive and took the time to explain all the components and services required to get my AC system operational again. I sent in my request late in the evening, and first thing the next morning, Eddie was assigned to my case. He paid me a visit by mid-morning. After contacting me at my workplace to confirm the costs, they returned in the early afternoon and had my AC up and running by late afternoon. I would highly recommend their AC repair services!

I was experiencing issues with my heater, so I reached out to Aurora Heating & Cooling for assistance with my furnace. They provided me with a quote of $13,500 to replace my 18-year-old unit. However, I decided to seek a second opinion and contacted another company. They informed me that a new heater would only cost $7,700 for the same model that I was quoted earlier. I was pleased with this information and decided to move forward with the second company. The team arrived at my house later that same day. They laid down drop cloths and thoroughly explained the entire process to me. The staff was very professional and completed the work efficiently and cleanly. I highly recommend them for any heater repair needs.

Eddie and his assistant Axel, have proven to be the top HVAC professionals I've worked with ever since Jonathan was in the field. After Jonathan, I tried various other services but none of them met my expectations. I decided to go back to Aurora Heating & Cooling after installing a new system for an extension. Honestly, their service quality and meticulousness was fluctuating. However, everything changed when Eddie and Axel showed up. Eddie clarified why my HVAC system wasn't cooling efficiently, guided me in adjusting the thermostats for optimal performance, and resolved the issue. I've been a homeowner in Aurora for two decades and this was the most comprehensive HVAC maintenance and service I've experienced in that period. Would strongly suggest these guys!

Our ac system was expertly installed in our basement by Axel, a member of the Aurora Heating & Cooling team. He was incredibly knowledgeable and helpful in assisting us to determine the best way to configure our ac system. Axel offered us numerous options, carefully considering our unique needs. Axel and Jonathan did a superb job with the installation. They managed the task of cutting into the floor, ensuring everything was neat and tidy afterward. We had an exceptional experience with Aurora Heating & Cooling in Aurora.

I required urgent assistance for my property's AC unit. Around 11pm on the night of the issue, I reached out and received a quick response. By the next morning, Axel was already at my property in Aurora. Unfortunately, my AC unit had entirely broken down and needed replacement. Thankfully, they had a replacement unit readily available and managed to install it within just a few hours. The communication was excellent throughout the entire procedure, I was consistently updated. I've sought their services a few years back and I'm pleased I returned for my emergency AC repair requirements. I would highly recommend their AC or heating services, they're truly outstanding.

I am incredibly delighted with Aurora Heating & Cooling. Both Jonathan and Axel have been outstanding. They arrived on time and were a great help to me as a new homeowner in Aurora. They took the time to comprehensively explain my HVAC repair needs, even going the extra mile to photograph areas of concern. I genuinely appreciate their honesty and direct feedback. Their expertise and superior quality of work really shone through. Thank you!

my furnace was acting up on and off, so we decided it was time to replace our old furnace and air conditioner. we got quotes from a few different companies, but some of the prices were just too high. we needed the whole setup—furnace, ac, filter, humidifier, all of it. we picked this company because they offered the most choices and explained everything clearly, helping us find what fit our home and budget. chris and his team used clean tarps to cover the floors and even vacuumed before they left. the free 2-year service plan is awesome since we both work long hours and don't have time for furnace maintenance. my wife really likes using the nexia app to control everything. i would recommend their furnace repair and installation services in aurora to anyone.

Everything began with issues with the heater during the peak of winter, and they were the team who agreed to inspect the system. The heater had two issues. Necessary parts had to be ordered, but Axel, the repairman, arranged for it to function until the components arrived. At that point, I acquired a maintenance contract and, during fall, they paid a visit to examine the furnace aspect of the system. They discovered that the second stage had not been connected and promptly resolved that issue. In my opinion, both Eddie and Jonathan, the service technicians, were excellent. I would definitely recommend their heater repair services in Aurora.

Absolutely brilliant, just brilliant! Aurora Heating & Cooling fitted a brand new AC unit and upgraded our vents. They've really gone the extra mile to ensure all my inquiries are handled and that I'm satisfied with my AC unit. Every person I've dealt with, whether it was Chris, Axel, Eddie, or Jonathan, has been truthful, proficient, well-informed, polite, gentle, and reliable! Their reaction time is unbeatable. They've made special modifications to accommodate our unique needs. I highly recommend Aurora Heating & Cooling!

I'm incredibly pleased that I reached out to Aurora Heating & Cooling for my heat pump installation. Their team, particularly Eddie, showed an impressive understanding of HVAC systems and was able to answer all my inquiries. They even offered me different solutions to choose from. Prior to contacting them, I had dealt with a couple of other services, where the punctuality was questionable and they tried to push costly services that weren't necessary. However, since Aurora Heating & Cooling installed my new system, it's been functioning perfectly for the past few months. Their professionalism and high-quality work truly stand out. I won't hesitate to suggest them to my friends and family in Aurora.

We had an old furnace that desperately needed replacing, and we contacted several furnace repair services in Aurora. Some didn't respond promptly, and one didn't even use email, which to me, simplifies the quote process. After an extensive search, we finally found a top-rated repair service! The online reviews were stellar, so we decided to give Chris a call, and he answered immediately. Chris promptly scheduled a visit to assess our old furnace system and provide recommendations. He offered us a variety of options and educated us on the latest furnaces available in the market. He left us with some useful information and later provided quotes for different models across various price ranges. He made the decision-making process incredibly easy for us. As soon as we made our choice, Chris set a date for the installation. I know this might seem like standard procedure when dealing with a repair service, but it feels great when things go so smoothly. Now, we have a newly installed furnace and couldn't be happier with it. We feel relieved to have a furnace repair expert we can trust, someone who delivers on their promises and is available in case of any issues. If you're in need of a new furnace or require repair services, don't hesitate to call this furnace repair service in Aurora. You won't regret it.

Our old furnace and air conditioning system was almost 20 years old, and the A/C finally stopped working recently. we knew it was time to upgrade the whole hvac system. after getting a few estimates, we decided to go with aurora heating & cooling because they had the best selection of equipment and gave us the lowest quote. axel and chris were both really friendly and professional. axel explained the different hvac options clearly and made sure we understood everything, which helped us feel confident about our choice. chris handled most of the installation, and he really went above and beyond to make sure everything looked neat and was done right. the whole process was smooth—they kept us updated from beginning to end and paid attention to every detail. i'm completely satisfied with the service and would recommend them to anyone needing hvac work.

The reliability and affordability of Aurora Heating & Cooling is truly commendable! My family and I have been loyal customers for many years and we've never had a disappointing experience. They've always provided us with same day service, including weekends, without any unreasonable charges. Eddie and Axel are very well-versed in the field. They patiently explain and demonstrate the workings of my furnace, ensuring that I have a thorough understanding. To sum it up - they are professional, courteous, knowledgeable, reliable, and extremely fair in pricing. You really can't find better service in the HVAC industry!

Jonathan and Chris arrived right within the time window I was told. They were friendly and professional, and got started on the HVAC system installation right away. The whole A/C unit was set up in less than 5 hours. Afterward, they made sure everything was tidy and cleaned up the area where they worked. Later, Eddie and his partner, who handled the electrical part, also showed up and were very professional. Eddie tested the system and explained the new thermostat settings to me. I am very satisfied with the service I received.

i had a great experience with the ac repair team in Aurora. jonathan came out to look at my air conditioner and explained everything clearly, answering all my questions about the repair process. he gave me a fair estimate compared to other places i checked. axel and his crew did an excellent job fixing the ac unit and making sure the ductwork was working right. even though my house isn’t very big, they finished the whole job in just a couple of days. if you’re looking for friendly, skilled, and reliable ac repair in aurora, i highly recommend this team. great job!

From start to finish, our experience was excellent! We got several quotes before choosing Aurora Heating & Cooling. Axel came out to give us the estimate—he was friendly, considerate, and even wore shoe covers, which I really liked. Communication was quick, and they got us scheduled for AC service right away. In less than a week, we had a brand new AC unit installed. The price was fair, and the installation team was polite, explained everything clearly, and even took photos for our records. We’re already enjoying the cool air before the summer heat kicks in.