HVAC reviews in Aurora, Illinois

My house has an older geothermal HVAC system. During a routine maintenance visit (which I had put off for several years), the technician found that an internal water pump had gone bad because I accidentally left it running after disconnecting the pre-heater lines while changing the water heater. Jonathan, the technician, quickly found the problem and fixed the pump, then reconnected the pre-heater to the water heater. While working, he also found the water pressure was way too high because of a faulty pressure regulator. He arranged to get that fixed too. The showers were amazing with the high pressure, but I know it could cause damage if not addressed. While repairs aren't always cheap, Aurora Heating & Cooling offered fair prices. They responded quickly, came for follow-ups as promised, were friendly, and explained everything clearly. Their knowledge about geothermal systems was impressive. I highly recommend this company for any HVAC needs.

Outstanding HVAC Service and Expertise – A 5-Star Experience! From the moment Chris arrived for our AC maintenance in Aurora, it was obvious that professionalism and skill were a priority. He showed up right on time and paid close attention to every detail throughout the visit. Chris took time to explain how to use the thermostat, made sure we understood everything, checked all parts of our system, checked the refrigerant level, and installed two surge protectors. The workspace was left completely clean, and he made sure our air conditioning was running smoothly and efficiently before leaving. I am truly impressed with the quality of service and highly recommend Aurora Heating & Cooling to anyone needing HVAC maintenance. Service like this is rare—definitely a 5-star job!

During a particularly chilly morning in Aurora, my furnace suddenly stopped working. I tried reaching out to several HVAC companies, even the ones I have a service plan with, but no one could help me right away. Aurora Heating & Cooling, however, responded immediately and really made a difference. Axel arrived much earlier than scheduled, quickly figured out what was wrong with my heating system, and had the part needed on hand. The whole repair took less than an hour, and my home was warm again in no time. Axel also took the time to explain a few things about my older furnace setup and pointed out some interesting features in my basement related to the heating system. I appreciated how knowledgeable and friendly he was throughout the visit. The cost was a bit more than I expected, but I learned that if you reach out to their office, they’re willing to discuss pricing options. Overall, the service was excellent and I would definitely recommend them to anyone needing HVAC help in Aurora.

The technician, Jonathan, showed up right on time for my furnace repair appointment in Aurora. He quickly inspected both my furnace and thermostat, found the issue, and got everything working again in no time. Jonathan also took the time to explain what had gone wrong and showed me how to use the thermostat properly. He was very professional, friendly, and patient throughout the whole process. I would definitely call on Jonathan for any future furnace or air conditioning repairs, and I’ll be recommending this service to my family and friends.

Had an issue with my AC system when I noticed a strange smell coming from the unit. I called for AC repair, and Axel came out to take a look. He quickly figured out the problem was a faulty control valve and let me know they’d need to order a replacement part, which was covered under warranty. I did have some concerns about the labor cost, but everything was explained clearly to me. The next morning, the new part arrived, and Axel came right back to install it. He did the job quickly and made sure everything was running smoothly again. I was also told earlier that I qualified for a 15% discount because I’ve always kept up with my regular maintenance. When it was time to pay, Axel let me know that there would be no charge for the labor because he appreciated our conversation and my loyalty as a customer. Overall, I am really happy with the service. They listened to my concerns, fixed my AC fast, and made sure I was taken care of. I’d definitely recommend them for anyone needing AC repair in the area.

We were referred to this heater repair company by another HVAC professional, and our experience with them has been excellent. We worked with Chris to get an estimate for a new heat pump for our home in Aurora. We chose a heat pump instead of just an air conditioner because we wanted to be more energy efficient and reduce our use of natural gas, especially since our old furnace was over 20 years old. Chris offered us a great price on a Mitsubishi 3.5-ton heat pump and did a quick inspection of our setup. He thought it would be a straightforward installation. However, when the team arrived, they discovered that our townhouse, being over 20 years old, wasn’t set up for an easy Mitsubishi heat pump installation. The Mitsubishi system needed both refrigerant lines insulated, since it switches which line is hot or cold depending on the season. For our townhouse, insulating both lines would have meant breaking down walls, which would have increased costs and delayed the project. The team came up with a creative solution—they suggested a different heat pump that didn’t need both lines insulated. But then, there was another challenge: the air handler for this new system required a 220-volt electrical line, but our electrical panel was already full. Chris and the crew thought through this problem and offered yet another option: install a regular furnace that uses a standard 110-volt line. This furnace would mostly act as an air handler and only use natural gas in rare cases if the heat pump ever failed. We really appreciate how resourceful and dedicated the team was in finding the best possible solution for us. On top of that, they upgraded us to a 20-SEER Amana heat pump instead of the original Mitsubishi 16-SEER model, without charging us extra. They wanted to make sure we were happy, and they took care of the extra equipment costs because they felt responsible for not foreseeing the installation issues. Overall, the team went above and beyond our expectations. We highly recommend them to anyone in Aurora looking for professional and thoughtful heater repair or installation services.

i needed to get my heater fixed twice, and both times i called aurora heating & cooling. even though i'm new to heat pumps and live in aurora, they made everything easy for me. both times, they sent someone out the same day, and axel was able to help me out quickly, even when i wasn't home. one time, my renters were about to arrive and there was a problem with the heating system, but axel got it running before anyone noticed. another time, my new thermostat wasn’t set up right for the backup heat, but he took care of it fast. i really recommend them for any heater repair or service in aurora.

a few months back, axel found some problems with my hvac system that i didn’t even know about. he fixed those right away. today, chris came by because there was a strange smell coming from my vents. while he was here, i asked him to look at two other concerns, but everything turned out okay. he really gave me peace of mind by checking everything thoroughly. both he and axel are always friendly, polite, and really know their stuff when it comes to heating and cooling systems. i would definitely recommend aurora heating & cooling for any hvac maintenance you might need in aurora. i also have their service plan for my generator and hvac system, and it’s been worth it for the regular check-ups and quick help.

After reaching out to three companies for furnace repair and installation quotes, Aurora Heating & Cooling gave me three different options, all more affordable than the others. The last option included a heat pump and came with a rebate, making it only a little more expensive than a standard furnace repair. They also made sure my existing system would work smoothly with the new setup. Once I agreed to the quote, we picked an installation date and the team arrived right on time, ready to get the job done. Eddie and the crew spent several days putting in new ductwork and setting up the furnace. I was guided through the rebate process and got all the paperwork I needed to receive the rebate. Now my home has even and comfortable heating throughout, and the cost was much lower compared to what others had offered. I’m very satisfied with the whole experience.

here’s my experience with heater repair in aurora. compared to other big hvac companies, jonathan came out and fixed my boiler issue quickly and, most importantly, did it honestly and correctly. the price i paid was much lower than what other companies quoted me—less than a third of the cost. if i’d needed a full boiler replacement, jonathan’s estimate matched what i found in my own research, while other companies gave me prices more than double that amount. i really appreciate the honest and quality service here. it’s nice to know there are still reliable heater repair companies you can trust in aurora.

Jonathan came out to check on my furnace early on a Sunday morning, which really impressed me since most places aren't even open then. He called later to see how things were going and even returned that afternoon to make sure everything was running right. The service was already better than anywhere else I've tried, and it kept getting better. When my furnace needed a new part, Jonathan met me again that evening to loan me a portable heater until my repair was finished. Now, my furnace is working perfectly. If you need furnace repair or installation, Aurora Heating & Cooling is the company to call—they do excellent work!

when our furnace suddenly quit working, we reached out for help and were pleasantly surprised that a real person answered the phone right away. we were able to schedule a service appointment for the very next day. eddie arrived as our technician, and he did a thorough inspection of our entire hvac system. after finding the issue, he even took the extra step to check if our furnace was still under warranty, which really impressed us. the pricing was fair and reasonable. we’re very happy with the quick response and professional service, and we’ll definitely call them again for any future heating or cooling needs. highly recommended!

We have been using this company for our heater repair and maintenance for many years. Recently, Axel and Chris came out to clean all the ducts and vents in our home, including the dryer vent. Our house is over 30 years old, and this was the first time we had the vents cleaned. Axel and Chris arrived on time, were very professional and friendly, and explained each step of the process. They worked steadily for several hours, making sure everything was spotless. We are very satisfied with the thorough job they did and their excellent customer service. Highly recommend for anyone needing heater repair or related services in Illinois.

I am very happy with my new AC system! My old air conditioner kept breaking down, so I reached out for help. Chris came by soon after to check everything out. He found that my AC unit was very outdated and not working efficiently. Chris explained the different options for a proper repair or replacement and helped me understand what would work best for my home. Not long after, Chris returned with Axel to take care of the removal, upgrade, and installation of my new AC. They made sure all the piping, ductwork, and thermostat were set up correctly. It was a big job, but they handled everything smoothly and professionally. Now my house feels cool and comfortable, and I couldn’t be happier with the results!

We needed help with our furnace and after reaching out to several companies, Aurora Heating & Cooling stood out right away. They were quick to respond, offered a clear and fair estimate, and were ready to get us on the schedule without any hassle. Eddie and the rest of the team were fantastic—arriving on time, finishing the furnace repair in just one day, and making sure everything was cleaned up afterward. They really paid attention to detail, especially when it came to fixing an issue with the cold air return. The team took extra care with the ductwork and made sure everything looked good, which we really appreciated. Their work even impressed the inspectors, which gave us even more peace of mind. If I could give more than five stars, I would. Highly recommend them for any furnace repair needs!

Jonathan came out to my home in Aurora to help with my air conditioning. Even though he fit me in late in the day, he quickly found the problem and replaced my AC capacitor the very next morning. I really appreciate how he made sure my cooling system was running again as soon as possible. I needed service again recently, and the team was able to come out early the next day and get my AC back up and working. Chris and Axel were fantastic. They explained everything in simple terms and took the time to answer all my questions. They also installed my Google Nest thermostat, which I had bought a while ago but was too nervous to install myself. It had just been sitting in the box! I’m very happy with the service and will definitely keep coming back to this great HVAC team.

Axel and Jonathan responded quickly on a Sunday to help us with our furnace, which had stopped working after a power surge. Another company had told us we would have to wait a long time for a new furnace, but Axel and Jonathan confirmed we needed a replacement and managed to schedule the installation for the very next Tuesday. They worked efficiently and showed real professionalism during the whole process. Eddie also assisted them, making the job go even smoother thanks to their teamwork. Axel’s sense of humor made the situation much less stressful. We truly appreciate how fast and skilled they were in getting our heat back, especially when we needed it most. If you need a reliable and knowledgeable furnace repair team, this is the company to call.

It’s rare these days to find an HVAC company that delivers great service with the latest technology and quick turnaround. I had a new gas boiler installed for my radiant heating system along with updated smart thermostats. Jonathan came out to give me an estimate—he was on time, polite, and offered a very competitive price. He listened to my needs and suggested ways to make my heating even better, recommending a smaller, more efficient unit to help save money on both the system and future energy bills. The team did exactly what they promised and even made a few extra improvements at no extra charge. Every worker who came to my home in Aurora was respectful, kept things clean, and worked hard. Now I have a more energy-efficient system, and the company backs their work with a three-year warranty, which I didn’t find with any other installer. I highly recommend this HVAC team and will definitely call them for any future system upgrades.

feeling cool and comfortable now thanks to aurora heating & cooling! the team was friendly and did a great job fixing my ac. we had another place come out to check our air conditioner, which is only a few years old, because it kept running but barely cooled the house—maybe 3-5 degrees cooler than outside. that other company said nothing was wrong and told us not to expect ac in illinois to cool lower than 75 degrees, even at night. they said we’d need to spend a lot of money on a bigger unit. i decided to get a second opinion before spending thousands, so i called aurora heating & cooling. axel came out, did a really thorough inspection, and found that the ac coils were leaking coolant. the office helped us with the warranty and ordered the part from the manufacturer. when chris came to install the new part and recharge the ac, he explained the whole process, the labor costs, and what we might pay for coolant. he was quick and respectful of my work-from-home schedule. now our ac cools the house way better than before, and the total repair was much less than what we were told it would cost for a new unit. would definitely recommend to anyone needing ac repair!

We had our furnace replaced by this company, and when our air conditioning system started having trouble, they responded quickly to help us figure out what was wrong. Although the main issue was due to an earlier poor installation of the A/C unit by a different contractor—not related to their furnace work—they still took the time to help us out. They understood the situation and worked with us to get everything fixed at a fair price. Jonathan, the manager, and Chris, the technician, were both friendly and professional throughout the process. Overall, we had a great experience and are very satisfied with their HVAC service.

Aurora Heating & Cooling did an amazing job repairing our heater and updating our old system. We had our outdated ducts replaced, and the new heater keeps our home warm and comfortable, which is so important during the cold Illinois winters. The technician, Chris, was prompt, professional, and really knew what he was doing. The new WiFi thermostat is a great feature—we can now adjust the temperature from our phones whenever we need to, which is really convenient. The team made sure everything looked neat and tidy, both in our attic and outside where the unit is. They answered all our questions and explained how to use the new features. The estimate we received was accurate and more affordable than the others we checked out. They went above and beyond to make sure we were happy with the work, even cleaning up after themselves when they finished. We highly recommend them for anyone needing heater repair or upgrades.