Plumbing reviews in Aurora, Illinois

I could have done all of this myself, but I begged my wife to get quotes and get a professional to do the changeouts of the main and under all of the sinks to 1/4 turn valves -since after 35 years all of the gate valves are a unable to close fully.

I was worried when my wife called to tell me they're done as fast as they were, but THEY literally are that good. What would have taken me 3 trips to Home Depot and 5 weeks of nights and weekends, they did right the first time.

Worth the reasonable price they quoted and worked well while my wife was able to still work her meetings in.

Great work!

The plumbers came and were very knowledgeable and respectful. They found the problem within minutes. Great jobs guys.

My compliments to Scott's team at Plumb-It for the great job they did installing our Tankless Water heater. They were able to take and meet our installation request for mounting, piping and venting the tankless water heater with no problems. The team was friendly, professional and easy to work with. We highly recommend their services.

I just had an amazing experience with Scott from Plumb it Best. He is one of those rare professionals who GENUINELY knows their craft inside and out. He called me back the SAME day and diagnosed the problem over the phone. This was a huge deal to me because I was desperate for a solution.

For two weeks, we had a terrible sewage smell on and off in our house. We paid for one plumber who said it was a dead animal inside the machine. (Nope) We burned more cash on pest control and they smelled nothing because the smell kept coming and going.

In one phone call, Scott told me exactly what to do and was really patient with me. His reasoning made so much sense. My husband was so happy that he high-fived me and he doesn't give high-fives.

We are so incredibly thankful to Scott for ending this horrible smelly nightmare for us. It was a simple fix, but we would have never figured it out on our own. He didn't even charge me for the genius information he provided.

I'm putting Plumb it Best as #1 plumber ever in my phone contacts for next time. We will be getting an electric water heater in the future, and have plans to remodel the bathrooms eventually too! Guess who we're calling?

Thank you, Scott, for your excellent service and professionalism. You are a lifesaver! You've gained some customers who really value and trust you!

As always, Plumb It was outstanding. I spoke with Scott, who was able to work with me over the phone to diagnose issues with shower fixtures and hot water heater overflow. He scheduled the team to do the repairs as soon as he could work them into their already heavy schedule.

Two plumbers arrived as scheduled, even as weather conditions began to deteriorate. They did their work quickly, correctly, and reasonably. Even offered a discount on one of the somewhat costly repair to a Kohler shower fixture.

From toilet floods to replacement faucets and hot water heater replacement and repair, Plumb It has earned our trust and respect. Great to have trustworthy help!

I wish there was a plumber this knowledgeable, thorough, honest, professional, and kind where I live. My daughter has been using Plumb It Best for over a decade and I've seen when I'm visiting how wonderful their services are and the excellent quality of their work. They really know what they're doing, get the job done correctly the first time, and have very fair pricing.

We had the water valve for the refrigerator moved from the basement to behind the refrigerator. Plumb It Best responded quickly with a quote that was reasonably priced. On the day of service they arrived on time and were courteous. They also did a nice job of cleaning up before they left. I already have them scheduled for another job.

We had a backup in the basement floor drain and based on many positive reviews on Nextdoor, I called Plumb It Best. I spoke with Scott who explained the various methods of treatments and that possibly someone could come by later that day. James and Trey arrived later in the afternoon, they looked at the issue and went to work immediately. They were very professional and answered all my questions. The work was completed in under an hour and they cleaned up the work area before leaving. I would not hesitate to call Plumb It Best again, and highly recommend them. Thank you Scott, James and Trey.

They did a good job and were very professional. Prices were competitive and they showed up on time. My wife and I were pleased with the results. We will use this service again.

I was impressed with the work that James and Mark did. They were very polite and professional. When they arrived they assessed the problem and explained to me what the problem could be and how they would fix it but they also let me know what the other alternative could be. They were upfront with the price. Which was fair. They also fixed the leak under the sink for no additional cost. They cleaned up after themselves and made sure everything was back in place. I would recommend Plumb-It-plumbing for your plumbing needs.

Scott & his team at Plumb-It have done a lot of quality work for us over nearly a decade. They are straight shooters and will not try to upsell to pad their pockets. Timely and professional. Scott has even provided guidance and potential solutions when I'm working on an issue. I definitely recommend them. Support local business.

True Honest professionals. My first call to the company was 10 years ago. Jim answered and I would never forget his name as rather than come out and charge me for something i maybe didn’t need, he walked me through some easy solutions that I was able to do and fixed my issue. Since then I have always called out Scott/Jim as they are amazing people to work with and pricing is always fair and they are friendly and timely. Almost impossible to get all of that from any company these days! Call them you won’t be disappointed!!

Great experience with Plumb It Best. These guys are fast and do the job well. Extremely polite, honest and professional! Had a drain unclogged and was very happy with the service. They have all the tools to get things done in a timely manner and do not sit there and try to charge up for labor. Very reasonable service charge. I would hire these guys again in a heart beat!

We had to have our hot water heater replaced. The old heater was a Bradford White which lasted 24 yrs which is fantastic. So I wanted the same brand. I googled plumbers that installed BW and I got a list of companies which included Plumb It Inc. I requested a quote and received a call back early in the morning from Scott. He asked me a few questions about the old heater and gave me a quote.
I said I’m going to get a few more quotes and would let him know. After 3 additional quotes, I decided to go with Plumb It and called Scott back the same day. He had the BW tank in stock and scheduled it for the following morning. He said his men would be here between 10a-2p. They arrived at 9:45a which I thought was awesome.
Jim and the other Plumber proceeded to replace the heater tank in a fine tuned team fashion. They were very professional, conscientious, and did a exceptionally fine job in a very short time. I would give them 10 “Stars” if I could. I highly recommend Plumb It Inc. and will definitely use them for future plumbing needs. Thank You

These guys are the best they have saved me more than once. Today was a last minute call and they came to the rescue within minutes. Highly recommend Plumb It Best the whole team is professional they know what they are doing, pretty decent on price and they truly care for their customers.

James came by so quickly! We called them in the morning and they arrived within a few hours! Process was very smooth in getting an appointment scheduled. James took his time to understand our situation and even called Costco to confirm that they would install our fridge if the water shut off valve was behind our fridge. He’s so knowledgeable and friendly. I only wish they called in advance to let us know they were on the way. Otherwise very reasonably priced and hardworking knowledgeable workers.

My hot water heater was originally installed in 2001 and finally started to rust out. I wanted the same brand, Bradford White, as it lasted so long and American made and most other areas plumbers installed what was in stock. I found Plumb it through Bradford White's service finder and within minutes of filling out a quote request online I was called to confirm my type and size and given a reasonable price for the tank, installation and removal of the existing, and they scheduled for the next morning. Plumb it showed up on time. The brought everything in an out with ease and left no mess. The new tank was in and operational in less than 2 hours from arriving. I will use for my future needs.

Had them out to rod out my main pipe and send a camera down. They showed up on time and were professional and knowledgeable. They quickly identified my issue of many roots growing in my pipe and they suggested I get somone out to pressure water jet out the pipes to get rid of the roots and gunk. I was glad to give them my business.

Excellent Service that Scott provides. Been a customer for years and always taken care of. Highly recommend

Service was fast. Techs were kind, knowledgeable and gave great advice and options

Trusting a service provider with todays services for our home is a tough decision. We have been loyal customers for years. When those unexpected "issues" come up.......we can trust we will be treated with respect and exceptional service. I always recommend this business, when something comes up.