Home Services reviews in Chicago, Illinois

Alex was fast and friendly. Highly recommend.

Excellent security and lock services. I've used them many times and have always had a 5 Star Experience!

I got locked out of my condo and they where very helpful arrived in under 10 minutes and got me in very quickly.

Super professional, prompt and polite! Great efficient and careful work. Will definitely use again and recommend to all my neighbors!

Extremely helpful and pleasant to deal with. They took the time to help me over the phone with my lockout and were able to solve the issue. Did not charge me, refused to take money for their assistance over the phone. Thanks again guys!

Alex installed intercom systems for our company and provided a superior service. He was prompt and informative every step of the way. Thank you so much!

Attempted to contact someone to get a set of keys duplicated. They informed me that they don't, which is acceptable.

However, I had another question, and the caller simply hung up. Additionally, they simply picked up the phone and hung up twice when I attempted to contact them back!

Knowledgeable. Reliable. Alex from Maxx Locksmith updated both our building and unit locks. He took the time to educate us on our options; guided us through the process. He was efficient, timely, and his rates were fair. Recommend his services!

Alex and Adam are incredible. They saved our association thousands of dollars by repairing our door and fitting it with proper closer, and Alex came back for a challenging door handle installation. So professional and incredible at what they do!

So I recently made a bonehead move and I locked myself out of my apartment when heading down to grab a delivery from the front. Called my building manager and got no answer so I said screw it, I'm not gonna wait around. Called Maxx and spoke to Alex, who was very polite. He told me he could get to my place in 10-15 minutes and he sure did. He had me in my unit in 5 minutes. It cost me $150, but the situation was remedied so fast I couldn't even be mad. Thank you Maxx and Alex!

Someone broke a key in the lock of a 6-unit apartment building. I found out about that issue at 4:00 pm on a Sunday. I called several locksmiths who were supposedly available 24/7 but they weren’t. Then, I called Alex at Maxx Locksmith. He was easy to work with. Alex got to the apartment building within 20 minutes and fixed the issue. The price was reasonable and the service was outstanding!

Alex is the man!! Great communication, on time, 100% knew what he was doing, and helped us with several issues that we didn’t exactly know about. Repair, don’t replace, with Alex and his company Maxx security. He’s a trustworthy polish gent. We will call him back for any issues in the future. He’s in the pic fixing our intercom system. I know he doesn’t have a lot of reviews but I do, and trust me he’s the man!

Alex came out on 02/07/2023 to install the intercom on my newly purchased home, and he did a fantastic job. When I mentioned what I wanted to do, Alex took extra time to come right away, check possibilities, and give me an estimate. He came back the next day and did an amazing job! He took his time because he wanted everything to be safe, clean, and well-organized. The intercom is perfect & looks great on my door. I will use Maxx Locksmith again to install additional needs. Highly recommended!

I have waited for months to leave this review, thinking that they could remedy the situation. I'll get to the point quickly and say if you need a TV mounted or some other basic task completed, they will do a good job and I like that they pay their workers a fair wage. I'm more than willing to pay extra for that. If you want any specialized work or anything that requires more work than something you could do yourself but you'd rather farm out, DO NOT use Fixer.

The first time I used them, I had a couple of tvs mounted and they did a great job. It did take them a long time and the fee was pretty big. I can't find the invoice but I think it was around $800 or so. Due to the above rationale, I was fine paying the fee.

The second time I used them, I asked that they assemble a standing desk. It took HOURS. The guy couldn't figure out how to adjust the desk after he put it together and wanted to call the job done and leave without adjusting the ADJUSTABLE desk. I figured it out myself (he hadn't put everything back on the desk and this is a non-motorized adjustable desk which requires weight to work).

The third time I used them is the reason that I finally had to write a review. I moved into my house in May and my microwave broke within a few months of me moving here. I realized that the builders had taken a short-cut and instead of installing a drawer microwave, had installed a countertop microwave and put some supports in the cabinet cavity/threw a trim kit on it and called it a day. I explained the situation to Fixer and asked if they could help me. The customer service team replied that they could definitely do that and would send someone over. Upon arrival, the person they sent said he could absolutely not handle this job and that I need a cabinet specialist and then the charged me $129 for the visit, which they eventually removed after I insisted they do so. They then reached out and said they wanted to fix the situation and they said they had found a microwave and someone to install it. Great. I'm always willing to give someone an extra chance. They show up with a microwave... which is broken. So, after I made sure to be home from work/scheduled this way in advance, still no microwave. They were very apologetic so I (again) held off on writing a bad review. They told me customer service would reach out. Days went by... nothing. I reached out to them and they apologized and said that they had ordered a new microwave and would be in touch when it was delivered which was scheduled for January 13th. The 13th came and went and I again reached out to them and they said, oh we have the microwave. We can install it on the 17th (MLK Day). I hesitantly agreed. They arrived today with the non-broken microwave. This time the installers realized right away that the microwave didn't fit the cavity. Keep in mind that they had already been here twice and had measured the cavity. They were so apologetic and it wasn't the actual installation team's fault so I just nodded and let them leave. THEN they charged me $129 for the visit again, which I'm currently asking them to remove.

Overall, I think if you have a quick handy-person job, they do a pretty good job but anything that requires any level of preparation, measurement or skill, I'd recommend going somewhere else.

Hard Pass.
First time I had fixer over, their electrician was supposed to install a smart thermostat. He didn't shut off the power to part of the unit and fried the motherboard. Had to call Deljo to come fix it emergently.
- This cost 700-800 bucks. Fortunately they cut me a check for the replacement board. I still had to pay labor.
Second time I had them over, I asked for 2 things.
1) Change the lightbulb above a stair case (they did great) 2) I asked them to fix a 3-way switch that wasn't working properly.
- The 3 way switch should've taken less than hour to fix. "Fixer" charged me for 2.5 hours @ 139/hr ~$350 + fees and didn't fix the switch a 3-way as requested.
Instead (accidentally took my Lutron smart switches) and replaced the 2 way switch with... a 2 way switch.
Had to argue w/ them some to get a reduced rate of 2 hours. Had to argue more to get it reduced to 1 hour.
I think they mean well, but honestly the items should be sold as "per job" basis instead of hourly. If your electrician/fixer doesn't have the necessary supplies to get the job done or takes too long for a specific job, why should I be responsible for it.
Also I fell that the $139/hr fee is too high. Many contractors/electricians charge ~75/hr on average for these simple jobs. ie less than half of fixers rate and typically much more efficient.
First time they messed up, I bit my tongue since I got a check for the cost of their error and I understand "things happen".
As they say: fool me once shame on you, fool me twice shame on me.
Won't be making the mistake of hiring them again.

The Fixer male and female handy people did an excellent job eliminating dents in an external steel door. They arrived on time and worked efficiently. They obviously knew what they were doing. They communicated clearly and were very friendly. I would recommend Fixer to friends and relatives without hesitation.

Erin is excellent! She fixed my window in no problem. She even did it on Memorial Day! Fixer has always been a great fix it for me. Everything I need a handyman/handywoman to do they have done it.

My first experience with fixer went well. The second time the fixer wasn’t able to perform the work so they sent out a second person to fix it. Figuring it was just one bad time I tried them again. This time they scheduled and cancelled my appointment 3 times in a row an hour before the appointment time citing unforeseen circumstances…ridiculous. It’s hit or miss with fixer…too unreliable to use any longer.

We were able to coordinate everything online or through text, which was very convenient. Nikki did a great job and would not quit until the work was completed satisfactorily. What was supposed to take two hours ended up taking nine due to unforeseen circumstances, but she cancelled her other appointments to stay late and ensure that everything was done to perfection. We couldn't have been more pleased and would definitely work with Fixer and/or Nikki again.

The first person sent was unable to install my light fixture. They sent Linda the next day & she was amazing. Figured out the problems immediately, hung the light fixture without issue & cleaned up. I was not charged for 2nd visit which was suggested without me having to ask. I was really impressed with Fixer (and with Linda!)

I booked several services 3 weeks in advance. I gave detail about what needed to be done and all of it was simple stuff(changing batteries etc). I told them I had high ceilings (estimated at 15 feet actually 13). At 7pm on the the night before 9am scheduled visit I got a txt saying we have reviewed and (despite nothing changing since I booked) they would be sending a second fixer at an additional $139//hr. When I texted back they said that since it was 15 ft they had now decided a second person needed to hold the ladder at a cost of $139/hr. I wasn't asked if it was ok. I wasn't asked if the ceiling were really 15 ft( I measured. They aren't) Needless to say I cancelled this service.